Overview
ID.me has a rating of 4.2 stars from 26,329 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with ID.me most frequently mention video call, customer service and great experience. ID.me ranks 1st among Software sites.
I was very impressed with the ease and timely manner in which it took me to get verified. I highly recommend it.
ssa.gov uses id.me, so I need to go through the wretched id.me experience every time I want info from SSA. This time, id.me decided it wanted to redo the whole driver's license and real-time image verification procedure. I did everything it requested (which took 30 minutes, not the 5 to 8 minutes id.me predicted). Only at the end did I get an error message. It said id.me could not verify my identity, and I should try again. The id.me software knew exactly which step had failed, yet it did not tell me. It did not transfer me back to the step that failed. It sent me back to the beginning. I had to tolerate this because I badly needed MY S.S. Data. The second time through, it identified me successfully using the same documents, info, and images I used the first time through, although the second time through also took 30 minutes. The id.me software does not give any assurance that your driver's license, SSN, and images will be sent over secure and encrypted links. I do not feel my data is protected
Spent entire day & over 50 miles driving to attempt to start IDme account.
Handler couldnt complete required tasks...
This is the best thing I've experienced so easy to use very secured better than going out to get things done easy for anyone to use at home I love it
It was different in ways that could help someone else but I am so glad to hear your way to the top,and being able to help me
It's not so much your process but the IRS needs to be more clear about the requirements for direct file
From first contact ( extremely cold weather) my sales rep was knowledgeable, polite, not pushy, and respectful of my wants and needs. (Mike Hopkins) Did NOT ask where my husband was to negotiate the deal! So nice! I'll trade with him anytime!
Very secure, don't have to worry about anyone attempting to steal your identity or anything like that. Very hassle free & convenient!
Good job need time to get use to program What else do you want from me I really think some of these questions are really not helpful to my dession
I was surprised at how easy ID worked to verify my identity. It was so easy to use. You never had to wonder what to do next.ID.me should be used everywhere
The company provides identity proofing, authentication and community verification for organizations across sectors. The company's technology meets the federal standards for consumer authentication and is approved as a NIST 800-63-3 IAL2 / AAL2 conformant credential service provider by the Kantara Initiative. ID.me's Identity Gateway also has a Federal Risk and Authorization Management Program (FedRAMP) Moderate Authority to Operate (ATO). ID.me is the only provider with video chat and is committed to "No Identity Left Behind" to enable all people to have a secure digital identity.
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- McLean, Virginia, United States
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Business History
It began when ID.me’s CEO and founder Blake Hall, a decorated Army Ranger, watched a military veteran display their DD214 separation paperwork to a store employee to claim a military discount. The document held far more information than was needed to verify military service. Exposing so much personal information for a single benefit was risky and unnecessary. There had to be a better way.
We set out with the mission to make community verification easier and more secure. We began with the military community, but quickly grew to include students, teachers, nurses, first responders, and government employees.
We built partnerships with hundreds of retailers and expanded into regulated sectors like government, healthcare, and financial services with legal identity verification for high-risk transactions.
Today, we’re building a digital identity network where users verify their identity once, and never have to re-verify their identity again across any organization where ID.me is accepted. It’s just like the driver's license in the physical world. Once you’re verified, proof of your identity goes with you everywhere.
Company Representative
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
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- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members