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ID.me

id.me
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Overview

ID.me has a rating of 4.2 stars from 26,324 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with ID.me most frequently mention video call, customer service and great experience. ID.me ranks 1st among Software sites.

service
1,342
value
1,093
shipping
599
returns
589
quality
1,075
This company does not typically respond to reviews
+294
How would you rate ID.me?
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California
1 review
0 helpful votes
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Not great.
February 10, 2025

It's a pain to use. And I shouldn't have to. Not sure why you wanted this review but you kept sending notices so here we are.

Date of experience: January 31, 2025
Texas
1 review
0 helpful votes
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It is ok to use
February 12, 2025

Need to fix the problem that it is not working error message and process error with paystubs paperwork

Date of experience: February 2, 2025
Virginia
1 review
0 helpful votes
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IDme signing in
January 8, 2025

I logged into IDme 3 years ago, gave the personal information they required to set me up with an ID
From that day on all I have to do is select IDme on the VA site and I am logged in. Todate none of my personal data has been compromised
It's a great and secure simple process.

Date of experience: December 29, 2024
Ohio
1 review
0 helpful votes
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Finally government made easier.
January 6, 2025

I hope that it's secure. I say this because of how bad the Biden administration did on everything. I hate to use that all-inclusive word but it fits, there's nothing that He did right.

Date of experience: December 27, 2024
Oregon
1 review
1 helpful vote
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Verification is not easy
December 11, 2024

It took me 17 verification attempts over a period of 3 days to finally get one approved. When you are older and have hand tremors taking a picture of a document isn't easy. Besides that even the scans from my multifunction printer were not accepted. I did try the in-person verification at a UPS kiosk & that wasn't any better as the camera is stationary, but you are now holding the document.
Besides the above be sure you know exactly what they are verifying. Every choice of primary and/or secondary documents they accept do not work.

Date of experience: December 1, 2024
South Carolina
1 review
0 helpful votes
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My way to ID!
April 2, 2025

Exceptional. Helped prove I work in Healthcare so I could get a vacation discount at Great Wolf Lodge 🐺

Date of experience: March 23, 2025
Oklahoma
1 review
0 helpful votes
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Good Ideas
April 6, 2025

Having a US Government internet login account is a good idea to be secure and usable over different agencies.

Date of experience: March 17, 2025
Michigan
1 review
0 helpful votes
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Inefficiency at its finest
March 25, 2025

Multiple steps, confirmations, verifications, picture taking of front and back of license, submitting info, video confirmation,...too much.

Date of experience: March 15, 2025
New York
1 review
0 helpful votes
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Functional
April 6, 2025

Very easy to use with step by step directives. This wasn't a nerve racking experience...very smooth operation.

Date of experience: March 7, 2025
Mississippi
1 review
0 helpful votes
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Registering with ID ME
December 11, 2024

It was a great experience signing up with ID ME. I know this is the future of things to come especially when it comes to identity theft. Upload documents before beginning will make it more easier. So don't put it off, jump on it now.

Date of experience: December 1, 2024