ID.me has a rating of 4.2 stars from 26,329 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with ID.me most frequently mention video call, customer service and great experience. ID.me ranks 1st among Software sites.
Multiple steps, confirmations, verifications, picture taking of front and back of license, submitting info, video confirmation,...too much.
Very easy to use with step by step directives. This wasn't a nerve racking experience...very smooth operation.
It was a great experience signing up with ID ME. I know this is the future of things to come especially when it comes to identity theft. Upload documents before beginning will make it more easier. So don't put it off, jump on it now.
It was easy didn't take long and very necessary for just about anything you do when seeking services or filing your taxes or needing w2s
Don't let it fool you. Easier to use than it seems. Just a few steps and you're all set up. The facial selfie looks pretty cool!
Needed to sign in on EDD to get records of Disability insurance payments and my old password so my ID me account make everything a lot easier cause they already have all my information including facial recognition methods so did not have to go to a long process of identifying myself again.
Agent was friendly & knowledgeable. Had to upload my documents a few times, but not sure if that was their system or my phone
Login. Gov for me was a nightmare! I tried about 15 times, went to a post office. ID. Me got the job done the first time!
Very secure and trustworthy entity. 5 star rating! You won't be sorry you use this secure platform. I've been satisfied every time I use ID me
Answer: Hello! To reach a support associate at ID.me, please send an email to sj.support@id.me. We are happy to help.
Answer: Hello! Please see the below linked article, as well as our website, to learn more about ID.me! https://help.id.me/hc/en-us/articles/201904874-Who-is-ID-me- https://www.id.me/
Answer: Hello Ralph! ID.me's role is limited to the identity verification process for the IRS. For assistance in verifying your identity for the IRS, please email our team at sj.support@id.me. We look forward to hearing from you! -ID.me Social Response Team
Answer: Hello! We sincerely apologize for this frustrating experience. We are happy to help. Please send an email to sj.support@id.me for assistance.
Answer: Hello Justin! For information on your IRS verification, please email our team at sj.support@id.me. Thank you! -Olivia, ID.me
Answer: Hello Casey! Thank you for your feedback, it is sincerely appreciated. For assistance with your account or verification, please contact us via email at sj.support@id.me. -ID.me Social Response Team
Answer: Hello! If you require assistance with completing your ID.me verification for your state unemployment organization, please reach out to us at sj.support@id.me. We are happy to help.
Answer: Hello! ID.me representatives are available to assist you with any account or verification issue you may be experiencing, 24/7. Please reach out to our team at sj.support@id.me for help. Additionally, please see the below linked article for information regarding data security and ID.me. https://help.id.me/hc/en-us/articles/360017705294-Is-my-information-secure-
Answer: Hello! We are happy to assist you with any difficulty you may be experiencing with your ID.me account or verification. Please send an email to sj.support@id.me for help.
Answer: Hello! We are happy to look into this for you. Please send us an email at sj.support@id.me.