Overview
ID.me has a rating of 4.2 stars from 26,357 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with ID.me most frequently mention video call, customer service and great experience. ID.me ranks 1st among Software sites.
The instructions were clear and simple to follow. The website layout made everything very accessible.
The process of setting up an ID.Me account is a little time consuming, but access to government sites is quick and easy with ID.Me login account
Now that I'm verified and I'm not in my head anymore about getting my refund. No more excuses for me to be waiting on another refund
Make sure you have someone with you who is computer literate or you will have a difficult time signing in and providing all the information required
Very easy. Even though I was having internet problems, the experience was very simple and not a waste like similar ones I've tried in the past.
Hard but sweet I was struggling but ID. Me came and save me.
I am still waiting on my 6 digit code once I receive that I'll be 100% better
I thought it was well put together. The questions were relevant. They didn't seem to direct you into a limited set of options. The only thing I noted was at the very end when it asked would it be OK to call or email and my preference. As soon as I Picked email I couldn't switch back to just call me. So I don't know if it had the option of like weekdays and an hourly suggestion. And then I got this survey. Which is interesting because you're asking my opinion on your survey fantastic. I wonder if this is AI? Ha ha.
The experience was very helpful. But there was a glitch in the program that didn't allow me to answer the final question about being contacted in the future. It wouldn't take my answers. I answered "Yes", and "by phone", but the system kept posting in red letters, "answer the question."
It only allow for the "No" answer to close the program.
This process could have been streamlined and easy. Instead, each step was cumbersome and frustrating.
It's an amazing and efficient tool. The only issue is if you upload the wrong document or you want to change it at least the website I was on does not allow you to do that? What can be done towards that or am I missing something?
The company provides identity proofing, authentication and community verification for organizations across sectors. The company's technology meets the federal standards for consumer authentication and is approved as a NIST 800-63-3 IAL2 / AAL2 conformant credential service provider by the Kantara Initiative. ID.me's Identity Gateway also has a Federal Risk and Authorization Management Program (FedRAMP) Moderate Authority to Operate (ATO). ID.me is the only provider with video chat and is committed to "No Identity Left Behind" to enable all people to have a secure digital identity.
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- McLean, Virginia, United States
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Business History
It began when ID.me’s CEO and founder Blake Hall, a decorated Army Ranger, watched a military veteran display their DD214 separation paperwork to a store employee to claim a military discount. The document held far more information than was needed to verify military service. Exposing so much personal information for a single benefit was risky and unnecessary. There had to be a better way.
We set out with the mission to make community verification easier and more secure. We began with the military community, but quickly grew to include students, teachers, nurses, first responders, and government employees.
We built partnerships with hundreds of retailers and expanded into regulated sectors like government, healthcare, and financial services with legal identity verification for high-risk transactions.
Today, we’re building a digital identity network where users verify their identity once, and never have to re-verify their identity again across any organization where ID.me is accepted. It’s just like the driver's license in the physical world. Once you’re verified, proof of your identity goes with you everywhere.
Company Representative
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members