ID.me has a rating of 4.2 stars from 26,381 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with ID.me most frequently mention video call, customer service and great experience. ID.me ranks 1st among Software sites.
Agent was friendly & knowledgeable. Had to upload my documents a few times, but not sure if that was their system or my phone
Login. Gov for me was a nightmare! I tried about 15 times, went to a post office. ID. Me got the job done the first time!
Very secure and trustworthy entity. 5 star rating! You won't be sorry you use this secure platform. I've been satisfied every time I use ID me
I definitely would recommend this website an service to anyone that trying to identifying themselves
The instructions were clear and simple to follow. The website layout made everything very accessible.
The process of setting up an ID.Me account is a little time consuming, but access to government sites is quick and easy with ID.Me login account
Make sure you have someone with you who is computer literate or you will have a difficult time signing in and providing all the information required
Now that I'm verified and I'm not in my head anymore about getting my refund. No more excuses for me to be waiting on another refund
Very easy. Even though I was having internet problems, the experience was very simple and not a waste like similar ones I've tried in the past.
Hard but sweet I was struggling but ID. Me came and save me.
I am still waiting on my 6 digit code once I receive that I'll be 100% better
Answer: Hello! To reach a support associate at ID.me, please send an email to sj.support@id.me. We are happy to help.
Answer: Hello! Please see the below linked article, as well as our website, to learn more about ID.me! https://help.id.me/hc/en-us/articles/201904874-Who-is-ID-me- https://www.id.me/
Answer: Hello Ralph! ID.me's role is limited to the identity verification process for the IRS. For assistance in verifying your identity for the IRS, please email our team at sj.support@id.me. We look forward to hearing from you! -ID.me Social Response Team
Answer: Hello! We sincerely apologize for this frustrating experience. We are happy to help. Please send an email to sj.support@id.me for assistance.
Answer: Hello Justin! For information on your IRS verification, please email our team at sj.support@id.me. Thank you! -Olivia, ID.me
Answer: Hello Casey! Thank you for your feedback, it is sincerely appreciated. For assistance with your account or verification, please contact us via email at sj.support@id.me. -ID.me Social Response Team
Answer: Hello! If you require assistance with completing your ID.me verification for your state unemployment organization, please reach out to us at sj.support@id.me. We are happy to help.
Answer: Hello! ID.me representatives are available to assist you with any account or verification issue you may be experiencing, 24/7. Please reach out to our team at sj.support@id.me for help. Additionally, please see the below linked article for information regarding data security and ID.me. https://help.id.me/hc/en-us/articles/360017705294-Is-my-information-secure-
Answer: Hello! We are happy to assist you with any difficulty you may be experiencing with your ID.me account or verification. Please send an email to sj.support@id.me for help.
Answer: Hello! We are happy to look into this for you. Please send us an email at sj.support@id.me.