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ID.me

id.me
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Overview

ID.me has a rating of 4.2 stars from 28,743 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with ID.me most frequently mention video call, customer service and great experience. ID.me ranks 1st among Software sites.

service
1,344
value
1,095
shipping
600
returns
590
quality
1,077
This company does not typically respond to reviews
+294
How would you rate ID.me?
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New York
1 review
0 helpful votes
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Trusted
April 14, 2025

Easy and convenient apps to access your profile in trust.

Date of experience: April 4, 2025
Arizona
1 review
0 helpful votes
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Best one yet
April 12, 2025

Keep your most information about yourself current.

Date of experience: April 2, 2025
Maryland
1 review
0 helpful votes
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Excellent job
April 12, 2025

It's very helpful and make everything easier for everyone.

Date of experience: April 2, 2025
New York
1 review
0 helpful votes
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Good review
April 14, 2025

It was a good experience for me because I have seen my benefit

Date of experience: April 4, 2025
Minnesota
1 review
0 helpful votes
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India call center
April 7, 2025

Invasion of privacy and self, having to video cam with India

Date of experience: March 27, 2025
Pennsylvania
1 review
2 helpful votes
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Who are these guys?
November 20, 2024

I was able to log onto the IRS website easily in the past few years, but now am forced to use ID.ME, a random for profit company to log in. They make me do some selfie with my laptop and then complain my room is too bright. Once I pass their invasive test, then they send me to the IRS page with an error. Why are American tax dollars funding this crappy service?

Date of experience: November 10, 2024
Colorado
1 review
0 helpful votes
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Grate
February 20, 2025

It was good video was clear voice was clear I understood everything the interview was amazing

Date of experience: February 10, 2025
New Jersey
1 review
0 helpful votes
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Reviewing my socia. Security information
February 22, 2025

Very helpful & direct once i learned to use the system.

Date of experience: February 12, 2025
Texas
1 review
0 helpful votes
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SS and Medicare recipients
April 1, 2025

I recommend using ID.me to sign into your Social Security and Medicare sites.

Date of experience: March 21, 2025
Illinois
1 review
0 helpful votes
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Go to office for verification.
April 7, 2025

Difficult and tedious to complete. No assurances of data protection.

Date of experience: March 27, 2025
Washington
1 review
0 helpful votes
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Personal
April 14, 2025

Overall, not comfortable putting my personable info out there.

Date of experience: April 2, 2025
Iowa
1 review
0 helpful votes
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User friendly ID authentication
December 25, 2024

The steps were easy to navigate with clear instructions. It took me less than 5 minutes to complete.

Date of experience: December 15, 2024
Indiana
1 review
0 helpful votes
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It took me more than 30 minutes to get verified so I left and have them to notify me through email

Date of experience: January 24, 2025
Virginia
1 review
0 helpful votes
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Experience using the app was good but I'd.me are yet to identify me

Date of experience: February 11, 2025
Washington
1 review
0 helpful votes
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Great service
February 20, 2025

It was very helpful and respectful and very polite and professional

Date of experience: February 10, 2025
Kentucky
1 review
0 helpful votes
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Decent
April 10, 2025

Overall great just had a very unprofessional video call where I was mocked and hung up on

Date of experience: March 29, 2025
New York
1 review
0 helpful votes
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Quick and easy
April 10, 2025

Got through fast with no hassles and was able to confirm everything I needed

Date of experience: March 29, 2025
Louisiana
1 review
0 helpful votes
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Stress free and quick
February 17, 2025

It was quick and stress free, there was no confusion

Date of experience: February 7, 2025
Colorado
1 review
0 helpful votes
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Efficient
February 17, 2025

Quick and easy, took me to time to navigate and complete my ID check!

Date of experience: February 7, 2025
Tennessee
1 review
0 helpful votes
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Simple and user friendly!
February 19, 2025

The process to set up the account and complete the process was simple and user friendly.

Date of experience: February 9, 2025