ID.me
Overview
ID.me has a rating of 4.2 stars from 28,838 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with ID.me most frequently mention video call, customer service and great experience. ID.me ranks 1st among Software sites.
service
1,345
value
1,096
shipping
601
returns
591
quality
1,078
This company does not typically respond to reviews
How would you rate ID.me?
California 1 review 0 helpful votes
Follow Eduardo M.
Unfollow Eduardo M.
Send Message
Share Review
Report Review
Simple and nice customer service
April 8, 2025
Guy patiently transfered me into a zoom call even though we were having technical issues on my end
Date of experience: March 29, 2025
Iowa 1 review 0 helpful votes
Follow Rick H.
Unfollow Rick H.
Send Message
Share Review
Report Review
Conflicting emails
April 11, 2025
I've got email saying completed n another that says incomplete
Date of experience: April 1, 2025
Florida 1 review 0 helpful votes
Follow Karen B.
Unfollow Karen B.
Send Message
Share Review
Report Review
Easy to get signed on
April 9, 2025
Once you're signed into id me it's easy to sign on after that. It makes you feel secure.
Date of experience: March 30, 2025
Arkansas 1 review 0 helpful votes
Follow Timothy W.
Unfollow Timothy W.
Send Message
Share Review
Report Review
👍
April 8, 2025
Very helpful with getting my identity straighten out
Date of experience: March 29, 2025
California 1 review 0 helpful votes
Follow Phong N.
Unfollow Phong N.
Send Message
Share Review
Report Review
Very satisfied
April 8, 2025
Very polite n helpful.
Got what I needed to get. Professional
Date of experience: March 29, 2025
Louisiana 1 review 0 helpful votes
Follow Lisa E.
Unfollow Lisa E.
Send Message
Share Review
Report Review
Smooth process!
April 9, 2025
I had an awesome experience using ID. Me! Smooth, effective, & to the point system. 💯
Date of experience: March 30, 2025
Florida 1 review 0 helpful votes
Follow Allan F.
Unfollow Allan F.
Send Message
Share Review
Report Review
Secure login
April 10, 2025
ID me is a great way to log into secure and sensitive accounts.
Date of experience: March 31, 2025
Florida 1 review 0 helpful votes
Follow Ivan H.
Unfollow Ivan H.
Send Message
Share Review
Report Review
Tax verification
April 10, 2025
Thanks very much
Excellent attention and good customer service
Date of experience: March 31, 2025
Illinois 1 review 0 helpful votes
Follow Melba M.
Unfollow Melba M.
Send Message
Share Review
Report Review
Identity review
April 10, 2025
Instructions were easy to follow. It takes a few minutes so be prepared.
Date of experience: March 31, 2025
Washington 1 review 0 helpful votes
Follow Brandon R.
Unfollow Brandon R.
Send Message
Share Review
Report Review
Video Call
April 8, 2025
Was able to do a video call late at night 🌙 on the weekend, thank you.
Date of experience: March 29, 2025
Ohio 1 review 0 helpful votes
Follow Mikeal H.
Unfollow Mikeal H.
Send Message
Share Review
Report Review
Hard to upload pictures
April 10, 2025
Had a very difficult time with uploading, as their site was extremely slow.
Date of experience: March 31, 2025
California 1 review 0 helpful votes
Follow CYNTHIA M.
Unfollow CYNTHIA M.
Send Message
Share Review
Report Review
It's new
April 9, 2025
The process to get started is time on consuming and annoying, but it's for our safety.
Date of experience: March 30, 2025
Louisiana 1 review 0 helpful votes
Follow Arelis P.
Unfollow Arelis P.
Send Message
Share Review
Report Review
Love this metodo
April 9, 2025
That easy method to plug yourself any documents and review all year you need
Date of experience: March 30, 2025
California 1 review 0 helpful votes
Follow Tedkieya M.
Unfollow Tedkieya M.
Send Message
Share Review
Report Review
I hate it
April 8, 2025
Unsatisfied displeased unhappy pissed off these online sites is not a good way to review anything
Date of experience: March 29, 2025
Arizona 1 review 0 helpful votes
Follow Eltigre T.
Unfollow Eltigre T.
Send Message
Share Review
Report Review
Easy successful verification
April 10, 2025
I logged jn gave the requested info. It was that easy.
Date of experience: March 31, 2025
ID.me simplifies how individuals prove and share their identity online. The ID.me secure digital identity network has over 98 million members, as well as partnerships with 30 states, 10 federal agencies, and over 500 name-brand retailers.
The company provides identity proofing, authentication and community verification for organizations across sectors. The company's technology meets the federal standards for consumer authentication and is approved as a NIST 800-63-3 IAL2 / AAL2 conformant credential service provider by the Kantara Initiative. ID.me's Identity Gateway also has a Federal Risk and Authorization Management Program (FedRAMP) Moderate Authority to Operate (ATO). ID.me is the only provider with video chat and is committed to "No Identity Left Behind" to enable all people to have a secure digital identity.
The company provides identity proofing, authentication and community verification for organizations across sectors. The company's technology meets the federal standards for consumer authentication and is approved as a NIST 800-63-3 IAL2 / AAL2 conformant credential service provider by the Kantara Initiative. ID.me's Identity Gateway also has a Federal Risk and Authorization Management Program (FedRAMP) Moderate Authority to Operate (ATO). ID.me is the only provider with video chat and is committed to "No Identity Left Behind" to enable all people to have a secure digital identity.
- Visit Website
- McLean, Virginia, United States
- Edit business info
Business History
Identity touches all sectors of the economy. But revealing the information that identifies us can be risky. At ID.me, we’ve changed this paradigm.
It began when ID.me’s CEO and founder Blake Hall, a decorated Army Ranger, watched a military veteran display their DD214 separation paperwork to a store employee to claim a military discount. The document held far more information than was needed to verify military service. Exposing so much personal information for a single benefit was risky and unnecessary. There had to be a better way.
We set out with the mission to make community verification easier and more secure. We began with the military community, but quickly grew to include students, teachers, nurses, first responders, and government employees.
We built partnerships with hundreds of retailers and expanded into regulated sectors like government, healthcare, and financial services with legal identity verification for high-risk transactions.
Today, we’re building a digital identity network where users verify their identity once, and never have to re-verify their identity again across any organization where ID.me is accepted. It’s just like the driver's license in the physical world. Once you’re verified, proof of your identity goes with you everywhere.
It began when ID.me’s CEO and founder Blake Hall, a decorated Army Ranger, watched a military veteran display their DD214 separation paperwork to a store employee to claim a military discount. The document held far more information than was needed to verify military service. Exposing so much personal information for a single benefit was risky and unnecessary. There had to be a better way.
We set out with the mission to make community verification easier and more secure. We began with the military community, but quickly grew to include students, teachers, nurses, first responders, and government employees.
We built partnerships with hundreds of retailers and expanded into regulated sectors like government, healthcare, and financial services with legal identity verification for high-risk transactions.
Today, we’re building a digital identity network where users verify their identity once, and never have to re-verify their identity again across any organization where ID.me is accepted. It’s just like the driver's license in the physical world. Once you’re verified, proof of your identity goes with you everywhere.
Company Representative
Jessica D.
Typically does not respond to reviews
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Similar businesses you may also like
See more Software Other Businesses
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members