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JibJab

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Arizona
1 review
0 helpful votes
Follow Janell G.
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Not enough new stuff!
June 18, 2016

Common, JibJab! Can we PLEEEEEASE have some new video cards! You've had the vast majority of the same cards for several years now (at least 4-5 years) and we've run out of options for family members who have seen just about everything you've got that's remotely amusing. Surely, you folks have the money/resources to produce a few more videos based on something other than outdated pop songs?

Date of experience: June 16, 2016
Brazil
1 review
0 helpful votes
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Great fun
January 7, 2018

I got a jibjab from a friend for holidays greetings, and I laugh a lot. Then I tried with friends', family's, dog's and cat's faces, and everybody felt themselves the dancer, the singer, the performer... great for everyone!

Date of experience: January 5, 2018
Nevada
1 review
1 helpful vote
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JibJab cards
December 16, 2016

I really enjoy sending these cards to people on all occasions. They enjoy getting them and some of them think I must be pretty sharp to be able to do this. I don't have to set them straight and tell them that it's really easy to set these up, do I?

Date of experience: December 14, 2016
Cyprus
1 review
0 helpful votes
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It was not what I wanted
December 30, 2016

After placing pictures to proceed I had to order to view the finished product which I was unsatisfied with. I tried to cancel and couldn't. I have not used the service or utilised it's product at all. I have requested a refund. I also discovered that it automatically subscribed to an annual fee! Very annoyed. About this. I am currently in dispute with jibbjabb over this whole experience.

Date of experience: December 28, 2016
California
1 review
2 helpful votes
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Good laugh!
January 2, 2017

We enjoyed the site a lot. So did our relatives that we sent the card to!
It was easy to do, and a lot of fun to do some of the characters. The only thing that I did not like all that much was the mouth thing. You have to be precise with it or it kind of ruins the picture. But other than that it was a great laugh for us all.

Date of experience: December 31, 2016
Washington
1 review
0 helpful votes
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Great
December 31, 2016

Wonderful and fun cute happy joyous humorous exciting amazing one-of-a-kind original so different out of the normal amazing awesome rocket Inn wow so cool so amazing humorous Joy is happy appropriate holiday so amazing well well wow so good can't remember when laughed so hard absolutely amazing one of a kind so humorous

Date of experience: December 29, 2016
New York
1 review
0 helpful votes
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Excited but not easy to use
January 5, 2017

Love the option to not have moving mouths as they come out spotty. I can not access the 2nd page of heads I've created so I'm limited to only 4. In a 5 head video, I must use one of them twice. It's very disappointing to not use all 5 heads I picked out.

Date of experience: January 3, 2017
RU
1 review
0 helpful votes
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It`s so funny! Amazing!
January 5, 2017

It`s a very funny! I like it, I think, that it`s a wonderful way to make a good mood for all my friends and my family. I want to bye subscription for the one month, but it took money for the one year. For the first time I planned to cancel my subscription, but then I didn`t it. And I have no regrets! It`s so funny!

Date of experience: January 3, 2017
Cyprus
3 reviews
3 helpful votes
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I cancelled my subscription but twelve months later a further twelve month subscription was removed from my bank account. My bank informed me the Jibjab subscription was an ILLEGAL transaction and the only way to ensure it would not happen again was to cancel my debit card and issue a new one! This issue has cost me a lot of time and money, never mind the stress of it all!

Date of experience: May 6, 2017
Ohio
1 review
0 helpful votes
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Very User Friendly
July 1, 2016

After playing around with the interface a few times, I got the face lined up nicely. The result was brilliant. The face lined up good with the hairstyle and looked natural and I thought the video was hilarious. Thanks for having such a good selection to pick from!

Date of experience: June 29, 2016
District of Columbia
1 review
0 helpful votes
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Not sent on the requested day.
March 31, 2017

I made a video to be sent to my daughter on her birthday. Although I did receive a confirmation from jibjab that it was scheduled to be sent, the video never went out! When I learned that she did receive it, I recent it.

Date of experience: March 29, 2017
GB
1 review
0 helpful votes
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Surprising and Fun
December 23, 2016

If you are looking for a sober, surprising, fun or downright hilarious greeting experience and want to share it with family and friends - then JibJab is the site to visit. We particularly like having the ability to become a part of the greeting by "pasteing" in your facial image thereby personalising the greeting experience - it also gives the recipient a shock and a hoot at the same time. And there's no shortage of ideas JibJab seem to have covered all the bases.

Good fun good site

Date of experience: December 21, 2016
Oregon
1 review
0 helpful votes
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Easy to use, fun to create, and fun to watch
June 25, 2016

Using JibJab to create fun videos is so easy. It's easy to grab heads to put on the characters and it saves the heads so you don't have to add them every time. I love the videos. I found the perfect one for Father's Day. I love JibJab and people enjoy watching the videos I create.

Date of experience: June 22, 2016
North Carolina
1 review
0 helpful votes
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Beware of pricing
June 27, 2016

When I went onto the site to do my jib jab video, the pricing for the video said $1.50 to make my own. I made the video and was very content with what I had, but was a little surprised to see they had charged me $18.00 for a years subscription. I did not see that disclosed when I made my video.

Date of experience: June 25, 2016
Ireland
1 review
0 helpful votes
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Game pricing
October 26, 2017

I contacted Jib Jab with a query with regard to the price that my daughter was charged for a game. I was greeted with a friendly and very professional agent. The agent was totally helpful and made me feel valued by the company. He did everything that he could and he resolved my issue very quickly. It was a pleasure to deal with this company and I highly recommend and endorse a very trustworthy company.

Date of experience: October 24, 2017
Canada
1 review
1 helpful vote
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A rip off!
August 19, 2016

My friend didn't receive her email birthday card until I called JibJab. By the time I found out she didn't receive it her and I called JibJab it was the evening. Her birthday was 1/2 over!
When I became a member I expected better service. I will be cancelling my membership immediately

Date of experience: August 17, 2016
South Carolina
1 review
0 helpful votes
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Father's Day
June 23, 2016

Need options for Father's Day from wife. Some cards not appropriate for children to choose from. They were able to find ones they could send but some were very suggestive for my grandchildren to see or hear when they were trying to find ones for their dad's Father's Day to send.

Date of experience: June 21, 2016
Canada
1 review
0 helpful votes
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Card didn't get to recipient
May 26, 2016

I'm very disappointed. My card didn't get to the recipient. I tried sending it twice and I verified the email address. I also sent it to another email address to be sure and it didn't ge there either. I will be withdrawing my subscription

Date of experience: May 24, 2016
Australia
1 review
1 helpful vote
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I pay for it remove your danm branding
December 16, 2016

While it is a good service - works well, if I pay for it and pay to download it I do not expect to be your free advertiser! Remove you god damn branding if I pay for it! Or pay me for advertising your service!

Date of experience: December 14, 2016
Norway
1 review
0 helpful votes
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Everything but the face cuts are fine!
September 19, 2016

After you changed the way we could cut out faces, it's not THAT fun anymore! Now we look like we all have balloon shaped faces. Why on earth did you do THAT? Besides that, the e-cards and videoes are very funny and cleverly made!

Date of experience: September 17, 2016

Overview

JibJab has a rating of 4.2 stars from 12,927 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with JibJab most frequently mention customer service, much fun and birthday card. JibJab ranks 1st among Greeting Cards sites.

service
164
value
182
shipping
54
returns
60
quality
154
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