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JibJab

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1 review
0 helpful votes
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JibJab Fun
July 23, 2017

Really easy to use and lots to play with! JibJab lets you review your video and gives you plenty of space for uploading photos so you can choose the ones you like best. Videos for different occasions make it easy to send last minute 'cards' and there is an option to delay sending to hit that special day.

Date of experience: July 21, 2017
Washington
1 review
0 helpful votes
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Annual Renewal Refund
July 21, 2016

Fast, efficient, and considerate service when asking for a refund on a subscription I was unaware was on annual renewal. No push back or drawn-out sales tactics. Just a courteous reply of assistance. Thank you!

Date of experience: July 18, 2016
North Carolina
1 review
0 helpful votes
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I love JibJab cards but was upset that some valentines i sent were delivered a week late. I contacted customer support by email and, within an hour, received a reply with gracious and generous compensation.

Date of experience: March 3, 2018
South Dakota
1 review
0 helpful votes
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Customer service
April 20, 2017

Had it auto renew, but didn't want to and their customer service reversed it right away, no problem. Awesome service and love the dances. May be back especially since they provided such prompt service response.

Date of experience: April 18, 2017
California
1 review
0 helpful votes
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Friends Star in JibJab Productions
April 21, 2017

I had so much fun and laughed so hard building my own little Productions starring various Facebook friends and family. JibJab is the best interactive experience for humor and play. The reactions have been hilarious.

Date of experience: April 19, 2017
New Jersey
1 review
0 helpful votes
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Fun web cards
June 8, 2017

I have used Jib Jab a couple of years. They are fun and people enjoy them. My only complaint is that you are limited on the number of words you can write in the message. We are using the card as an invite to our birthday/anniversary party and have to make two cards to send all the details

Date of experience: June 6, 2017
Washington
1 review
0 helpful votes
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Needs more Videos
June 14, 2016

After all these years Of Jib Jab being online I thought there would be way more video options for paying customers. I was searching for a cool and funny high school graduation video for my son but their were only about 2 or 3 of them and they were corny. :( I was very disappointed. Father's Day videos were cool. Music and others were alright. Still need more video options please.

Date of experience: June 12, 2016
Oregon
1 review
0 helpful votes
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Love Love Love
June 23, 2016

I love how many options there are to personalize cards and photos with mine and my families pictures. They are so fun and very user friendly. I also like the delivery options and being able to email or post to social media. I also feel like it is a decent price for an entire years worth of use.

Date of experience: June 21, 2016
California
1 review
0 helpful votes
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Our Husky is the star!
July 16, 2016

I sent my 60 year old sister 2 jib jab cards (one birthday and one other because they are so cute). She told me she hasn't laughed that hard in a long time! I am having fun putting our dog into the videos and it is hilarious! She is the funniest part of one of my 5 "people" cards! My kids are like "omg mom!" but are laughing uncontrollably as they watch themselves and our dog in the video. I love it!

Date of experience: July 14, 2016
Florida
1 review
0 helpful votes
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Never able to JIB-JAB!
December 21, 2016

I subscribed a few days ago and I am already sorry that I did. I have tried to create at least 5 or 6 videos since then and have not been successful. Each time I add a picture it never come up in the space for the pic. I have gotten so frustrated since it keeps happening time after time with different pictures I just give up. What a waste of money.

Date of experience: December 19, 2016

Overview

JibJab has a rating of 4.2 stars from 10,089 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with JibJab most frequently mention customer service, much fun and birthday card. JibJab ranks 1st among Greeting Cards sites.

service
164
value
182
shipping
54
returns
60
quality
154
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