website thubmnail of JibJab

JibJab

How would you rate JibJab?
grey star
grey star
grey star
grey star
grey star
New York
1 review
0 helpful votes
Follow Dana M.
Unfollow Dana M.
Send Message
Share Review
Report Review

Went through setting up - what a waste
March 22, 2017

Bought it. Set it up. Created face photos and put them in a St. Pats jig using my 5 faces. Published it and sent it out to 20 friends. What they got was the generic faces, NOT the ones I selected. Very disappointed.

Date of experience: March 20, 2017
Virginia
1 review
2 helpful votes
Follow ricci m.
Unfollow ricci m.
Send Message
Share Review
Report Review

I was disappointed when I spent an hour setting up a cool card and at the end it told me I needed to upgrade my account for $12 a year w/automatic renewal. The automatic renewal scares me since the previous reviewer said he could not cancel it! So I found JibJab's address and phone contact info... here it is if anyone else has that problem. You can also find them on Google Earth and actually see their bright red office building in Venice Beach CA. I would like to upgrade but from what I heard the other person said I am now very leery until I get them on the phone. I will place my order ONLY over the phone with them and it WILL be recorded with my flip camera so they cannot deny ever getting my order. I actually met the founders of this site from several years ago and they seemed like very cool and upfront guys. So, we'll see :) Anywho: Ph. Contact for JibJab: *******971, *******874
228 Main St., Ste. #4
Venice, CA *******

Date of experience: December 24, 2010
New York
1 review
0 helpful votes
Follow Denise G.
Unfollow Denise G.
Send Message
Share Review
Report Review

I tried the free trial. I was able to do some fun stuff. But then I thought the available video content was a bit limited and not varied enough. HOWEVER, they quickly processed the refund. I would definitely try again in the future, if more video options were available. And also, if they had tools to allow you to edit your photos after you select the face you're using. It would have been nice to be able to lighten or fix the color, after I saw how they look in the setting. But overall, it was fun and worth the try.

Date of experience: April 11, 2020
Canada
1 review
0 helpful votes
Follow Kimber H.
Unfollow Kimber H.
Send Message
Share Review
Report Review

I was ripped off
June 23, 2017

I never signed up I thought I was paying on for one time. I will call tomorrow to clear this up Plus my video did not work. How can you charge me the full amount. This is wrong. I would like a refund.

Date of experience: June 21, 2017
Tennessee
2 reviews
1 helpful vote
Follow Linda P.
Unfollow Linda P.
Send Message
Share Review
Report Review

Great Fun for me and my friends!
February 22, 2017

I have heard from several people to whom I send a video and they loved them! They especially loved the dancing ones. This is an easy and fun way to keep in touch. I recommend JibJab as it will always make someone smile.

Date of experience: February 20, 2017
Spain
1 review
0 helpful votes
Follow Paulina r.
Unfollow Paulina r.
Send Message
Share Review
Report Review

I cannt send to e-Mail
October 7, 2016

Mr. JibJab, I am a customer since many years ago and the program worked well, but now I can not send videos to my family by e-Mail. My family says we can not see them. Can you help me? Best Regard Paulina Roca

Date of experience: October 5, 2016
California
1 review
0 helpful votes
Follow Gloria Z.
Unfollow Gloria Z.
Send Message
Share Review
Report Review

Clever, but...
June 17, 2016

Clever service, but I signed up primarily to send my nieces and nephews (all not yet teenagers) whom I thought would get a kick out of the cards. They did, but the selection of kid-friendly cards is extremely limited. I doubt I'll renew.

Date of experience: June 15, 2016
New Jersey
1 review
0 helpful votes
Follow Maura a.
Unfollow Maura a.
Send Message
Share Review
Report Review

Somewhat frustrating that you cant make edits once you have begun personalization of of the videos. I modified the message for example, but the changes would not remain when i sent out video. Otherwise they are great and bring a lot of joy

Date of experience: June 17, 2016
California
1 review
0 helpful votes
Follow Patti B.
Unfollow Patti B.
Send Message
Share Review
Report Review

When I first saw the Jib Jab advertising I thought is was funny. When I purchased it and added my own photos of myself along with friends and family it was hilarious! My family and friends and I laughed so hard we cried. When we entered our photos each one went with each character so perfectly, it was as if Jib Jab knew us. Life can be rough but laughs such as the kind Jib Jab gives us makes things less rough. However you will never find out till you give it a try with your family and friends faces. You will laugh hard too!

Date of experience: October 31, 2016
Louisiana
1 review
0 helpful votes
Follow Megan B.
Unfollow Megan B.
Send Message
Share Review
Report Review

Fantastic Customer Service
December 29, 2017

I was somehow enrolled in a yearly membership several years ago. Only recently noticing a charge, I reached out to customer service. With it being several years ago, Ive had a name change, several address changes, and a few email addresses. Daniel was patient and helpful searching through each possibility before being able to locate my account a refunding the charge. While I havent used JibJab in a while, I can say I am happy to go back thanks to great customer service. Thank you Daniel!

Date of experience: December 27, 2017

Overview

JibJab has a rating of 4.2 stars from 10,089 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with JibJab most frequently mention customer service, much fun and birthday card. JibJab ranks 1st among Greeting Cards sites.

service
164
value
182
shipping
54
returns
60
quality
154
This company does not typically respond to reviews