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JibJab

How would you rate JibJab?
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Florida
1 review
0 helpful votes
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Speedy cancelation
November 3, 2016

I sent one email to cancel my subscription. 2 days later my subscription was cancelled and my money refunded. No hassle at all. Great change from other subscription I have cancelled. Jibjab is a cool app, but I just don't know enough people that have a sense of humor. I, myself have slowly stopped being on the internet, so I really didn't use it enough, but should I ever need a cool app like jibjab I will definitely activate my subscription again.

Date of experience: November 1, 2016
Hawaii
2 reviews
0 helpful votes
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A Star IS Born
June 6, 2016

Love the site. Some situations are as hilarious as they are creative. It took me a little while to get the hang of the transfer of pictures, especially if there were multiple entries, to the selected interface. Once I figured it out all went well.

I did not find the tutorial helpful because it just would not activate for some reason or other.

Date of experience: June 4, 2016
Illinois
1 review
0 helpful votes
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Great customer service
November 17, 2016

Today I used customer service to take care of a billing problem. It was all handled very quickly and efficiently online without ever having to speak to a person. I wish more companies were this easy to deal with.

Date of experience: November 15, 2016
Colorado
1 review
0 helpful votes
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Meets expectations
December 15, 2016

JIb Jab is a fun affordable way to reach lots of people for lots of occasions. I do have a couple frustrations; however. 1. I had to create my card twice because apparently I needed to first upgrade my account then start over. 2. I did not see anywhere that there was a 50 email address limit, so I had to guess at how many on my list, was 50, then send the card to a second batch of emails.

Date of experience: December 13, 2016
Texas
1 review
0 helpful votes
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Very dissatisfied - refund needed
June 24, 2016

The jibjab I created never posted; therefore, I'd like a full refund. I'm not sure if your system was on overload due to Father's Day demands, but I will not be using this again. A full refund is requested.

Date of experience: June 22, 2016
GB
1 review
0 helpful votes
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Tango dance with nephew and wife
July 28, 2017

Loved creating this- but site did not work on my ipad and I had to go on my Mac Air laptop.
Everything then worked beautifully- I tried out various options for the dances and adjusted the faces I was using to fit better.The birthday person loved it. I also put it on Facebook.
Jib Jab is a gift. It also allows you to email to other relatives.
(but why did i have to re register and pay again? Not sure)

Date of experience: July 26, 2017
Australia
1 review
0 helpful votes
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I NEEDED A REFUND
September 1, 2016

Jib Jab were very prompt and efficient in answering my email when I was billed for a recurring subscription which I didn't sign up for. They were straight on to it and refunded me without any hassles and were friendly in their approach. I think Jib Jab is a great site and will continue to use it... and would not hesitate to sign up again should I ever need too. Highly recommended company to deal with. Thanks Jib Jab - nice to know there's some honesty out there in cyberspace.

Date of experience: August 30, 2016
Canada
1 review
0 helpful votes
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What a great site,
February 17, 2018

JibJab is easy to use, has many options and occasions to choose from. You make everyone look like a pro, and the results are absolutely hilarious. Great site to entertain your family and friends. Try it, You'll love it.

Date of experience: February 15, 2018
Illinois
1 review
0 helpful votes
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Good experience
April 22, 2017

I have enjoyed using the jibjab site as entertainment with my children and was extremely happy when there was an issue with my account, their reps were very responsive, helpful and resolved it quickly - they even exceeded my expectations.

Date of experience: April 20, 2017
Canada
1 review
0 helpful votes
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Excellent
May 4, 2017

A great way to empower friends when you include them in your JibJab production. I have a lot of fun exploring the different possibilities that JibJab provides. Thank you very much for this very creative approach to one's expression.

Date of experience: May 2, 2017

Overview

JibJab has a rating of 4.2 stars from 10,089 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with JibJab most frequently mention customer service, much fun and birthday card. JibJab ranks 1st among Greeting Cards sites.

service
164
value
182
shipping
54
returns
60
quality
154
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