I sent one email to cancel my subscription. 2 days later my subscription was cancelled and my money refunded. No hassle at all. Great change from other subscription I have cancelled. Jibjab is a cool app, but I just don't know enough people that have a sense of humor. I, myself have slowly stopped being on the internet, so I really didn't use it enough, but should I ever need a cool app like jibjab I will definitely activate my subscription again.
Love the site. Some situations are as hilarious as they are creative. It took me a little while to get the hang of the transfer of pictures, especially if there were multiple entries, to the selected interface. Once I figured it out all went well.
I did not find the tutorial helpful because it just would not activate for some reason or other.
Today I used customer service to take care of a billing problem. It was all handled very quickly and efficiently online without ever having to speak to a person. I wish more companies were this easy to deal with.
JIb Jab is a fun affordable way to reach lots of people for lots of occasions. I do have a couple frustrations; however. 1. I had to create my card twice because apparently I needed to first upgrade my account then start over. 2. I did not see anywhere that there was a 50 email address limit, so I had to guess at how many on my list, was 50, then send the card to a second batch of emails.
The jibjab I created never posted; therefore, I'd like a full refund. I'm not sure if your system was on overload due to Father's Day demands, but I will not be using this again. A full refund is requested.
Loved creating this- but site did not work on my ipad and I had to go on my Mac Air laptop.
Everything then worked beautifully- I tried out various options for the dances and adjusted the faces I was using to fit better.The birthday person loved it. I also put it on Facebook.
Jib Jab is a gift. It also allows you to email to other relatives.
(but why did i have to re register and pay again? Not sure)
Jib Jab were very prompt and efficient in answering my email when I was billed for a recurring subscription which I didn't sign up for. They were straight on to it and refunded me without any hassles and were friendly in their approach. I think Jib Jab is a great site and will continue to use it... and would not hesitate to sign up again should I ever need too. Highly recommended company to deal with. Thanks Jib Jab - nice to know there's some honesty out there in cyberspace.
JibJab is easy to use, has many options and occasions to choose from. You make everyone look like a pro, and the results are absolutely hilarious. Great site to entertain your family and friends. Try it, You'll love it.
I have enjoyed using the jibjab site as entertainment with my children and was extremely happy when there was an issue with my account, their reps were very responsive, helpful and resolved it quickly - they even exceeded my expectations.
A great way to empower friends when you include them in your JibJab production. I have a lot of fun exploring the different possibilities that JibJab provides. Thank you very much for this very creative approach to one's expression.
Answer: Unfortunately, now you can only edit your heads immediately after you upload them, which makes it a waste of time to save them because each head you upload will only work correctly for the video you uploaded it for. I was told they removed the 'edit any time' function so people could use their app on androids which sounds pretty absurd to me. Oh well, this will be the last year I ever pay for it again if they don't correct this outrage.
Answer: We've removed the fine-tuned shaping feature for now to make our casting process easier for all; we also made adjustments so that users can easily cast their cards directly on mobile devices. This is part of our desire to make sure that anyone can learn to use and send our cards! Please feel free to reach out to help@jibjab.com with any additional feedback and we'll pass it along.
Answer: No more than 30 min. Had to find and edit my pictures that I used.
JibJab has a rating of 4.2 stars from 10,089 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with JibJab most frequently mention customer service, much fun and birthday card. JibJab ranks 1st among Greeting Cards sites.