JibJabReviews 12,913

Their service has been exemplary, fast, no complaints, helpful and positive, I am very impressed and grateful.

I forgot to cancel my subscription and contacted JibJab immediately they responded and sent a full refund with no hassle or trouble. I will say I contacted them within 2 days of the annual charge.

I didn't realize when I signed up for Jib Jab last December that the fee was recurring. I immediately got a hold of Customer Support and within 48 hours the fee was back in my account. Customer Service isn't dead after all!

I emailed last year and this year about canceling issues and still getting charged. They don't respond. Also on the website message center they do not respond. I only used this one time and it has cost me $54. I don't recommend this company at all.

Having accidentally paid for a years membership, I emailed customer services straight away. They cancelled the membership and refunded straight away. Brilliant and stress free customer service!

I had a subscription that I didn't even know existed anymore. I then saw it on my credit card. I went to JibJab's website and the ease of their process was amazing. Their customer support, Trenten was great! He was fast with his responses, cancelled my subscription and refunded my subscription. I never thought it would be this easy. I am truly impressed with JibJab's customer service. Good for you! :O)

I used Jibjab for a little over a year to do silly greetings for my band. Really liked the app. Easy to use, and got lots of compliments on it.

I am technologically illiterate. I accidentally signed up for ecards to be renewed each year. I thought I was joining all of Jib-Jab. I wrote ONE email explaining what I had done, and all charges were credited, and membership cancelled within one day, all in a kind, understanding email. It is very rare to find service like this anywhere, anymore. Kudos to Jib-Jab and the Outstanding way they conduct business!

Very good with responding and replying. Good business management. I am very satisfied and if you have any issues don't hesitate in contacting them. They will certainly help you. Thanks

Many companies these days get us caught up on automatic payments. Making it difficult to stop these charges. JibJab has always provided a top notch product and now I have found they also provide top notch customer service. All I had to do is ask via email and my request was fulfilled... and very quickly with ample communication.

I had to cancel my subscription and jib jab made the process very easy. It took only one email and it was done. I was very appreciative of the fast and courteous service.

I had to cancel my subscription and jibjab made the process very easy. It took only one email and it was done! Thank you for keeping your promise on your site.

Wonderful customer service... This is how customer service should be done... Thank you first class. Had a problem with renewing membership had refund straight away..

I love jib jab its very funny i have used it for two years with no problems
But now have decided to leave i cancelled but the money was still taken
I contacted customer service and Dean refunded the money the next day
I found him very courteous great service.

I love jib jab but didn't need to renew. Once I noticed the auto renewal had cleared my account I contacted JibJab via their website. It was super easy and fast to resolve! So pleased.

Very courteous and direct to my needs. In the future I wouldn't hesitate to use their service again.

Dean with JibJab customer service was continuously very prompt in getting back to me, to resolve my issue. He kept in constant contact and was super friendly. Literally the best customer service I've ever had to deal with