JibJab

I signed up and needed to send a birthday greeting
The site was down
I left my tele number for someone to contact me and never was contacted.
*******229
I also missed sending the birthday greeting!
I also need to check if I have a duplicate membership

Paid for a membership plus paid for videos and upon posting to facebook, the links and videos didn't work. Very disappointed and I haves used this for myself personally, with my business, and for my clients and now it's not working

I had not used my jib jab account in almost a year. When I noticed the charge I was shocked and almost forgot I had joined. When I asked for a refund they refunded my account immediately with no questions asked! Thank you!

Jib jab is a lot of fun but after paying $18.00 to become a member I am quite shocked to see I would have to pay a further $1.99 to download my jib jabs. I would have expected as a paying member the downloads would be free.

We all can use a little happy and Jib Jab creates lots of smiles and laughs.
I laughed when I made it. My husband laughed when he saw what I was doing, and my sister laughed when she got it and showed her family. And it was so easy! Good cheer!

Had a problem with payment records. Theirs didn't coincide with mine. Took several days, required several emails and then Surprise! A direct phone call to me. They accepted my records over their own and extended my membership well beyond what I believed I was entitled to receive "because of my inconvenience". Their Customer Care staff really showed they "Care" about their "clients". THANK YOU JIB-JAB FOLKS!

I made a dance card with 5 family member for a friend and sent it to all involved. Everyone howled with laughter! And thought I was a genius. Making it was fun and easier than I expected. Thanks JibJab.

According to the header where it said $1.50 a month it seemed as though you could sign up for 1 month of a subscription, but instead it charged me for an entire year when I only wanted to sign up for a month.

I was over charged initially - but the issue was dealt with quickly. 5 stars.

I was planning to send out a New Years card but found the options limited. I wanted only two people (faces) but found limited options, 4 or 1.3 stars.

Forgot to send a card to our daughter and had to scramble for an online solution. This ended up being a great solution, with her parents, her sister, her son, and her nephew all in one video celebrating her birthday. Thanks for the solution and the laughter.

Wonderful customer service. Not only were the staff respond timely, but they were professional and courteous. Our requests were corrected and all our concerns were dealt with to our liking. Nice to see customer service still exists. Great work.

I've used Jib-Jab animated videos for a while now and shared all of the animations to friends and family and they loved watching all of them. They have enough variety of old and new music videos and quite entertaining.

I paid into Jibjab and found that you have to pay extra to download a video, which I feel if you pay for premium service, downloads should be included. I would really love to cancel my service to jibjab and get a refund.

Great Card! Had trouble sending the card. At the end of the process, it asked if I wanted to get a reminder next yr. I said yes and the card was scheduled for next year... and nothing was sent for this year. I finally got it done.

I like the site and the service it provides. However, It is not user friendly: it required three attempts to achieve the send-able product. I would go through the entire set up process and the result would be a a face I did not recognize.

Since US mail is slow, I like to send jib jab cards for special occasions. I like the convenience of choosing the day the card will arrive and I like the humor of the personalized cards where you load your photo.

The card I developed for my daughters birthday was sent to her. I included her sisters in copy and they never received the email either. I was the only one who got a copy and was very disappointed by the result

I was disappointed to learn of the limited number of pictures that can be locked into the system. When more pictures are chosen then the previous ones are dropped. It could do with double the number of pictures retained.