JibJab

I had a very positive experience with the customer service at Jib Jab about an issue I had with my subscription. Within a few minutes of contacting them they replied. I was later contacted with a solution. Thank Jib Jab for a very positive outcome.

I tried to send a few JibJab e-cards. I allowed JibJab to access my e-mail contact list. I selected a few names. Hit the send. None received the e-card? Not sure what's wrong? Product is useless unless it can be sent.

Tried to make a Father's Day card for 2.00 only to find I paid 18.00 for the year
I then tried again to make the card and still could not access unless I signed up for another 4 dollars a month... Very disappointed... All that and no Father's Day card!

I was shocked that you had to pay a sign up fee that is very expensive, and then purchase the actual download of the video. On top of that, once I paid for the download, the quality of the video was extremely poor.
I don't normally complain, but I was very disappointed with this whole service.

I was a bit frustrated with a charge that I was receiving from JibJab that I didn't understand. My customer service representative was so helpful in sorting out the situation that I walked away feeling very pleased with the overall experience. My appreciation for the company has improved dramatically!

I had a payment enquiry, which was resolved quickly and efficiently, which is a surprise as you have to wait a while to get a response from some companies. A caring company.*****9 Thank you

Need more explanation/instructions for first time learners. Making the cars is such and giving them to others is even better! Make more cars appropriate for children to give to their parents for birthdays etc.

Love the video, but I would have liked to send a short note with it and didn't know how. Also, I wanted to check to see if there was a message sent and if it was sent to the right address and I couldnt figure out how to do it.

I Never could get it to work... I could put my pictures in, but the mouth never came out right and in the end I could never see the video when I wanted to watch it once it was completed. I was a little bit frustrated with it and that I had to pay monthly for this app.

I love surprising friends and family with a card to brighten their days and holidays. Jib Jab always keeps it fresh with new video options from which to choose and I look forward to seeing what they've come up with whenevwer I get an email from them.

This has been one of the best and easiest ways to spread cheer. You are able to upload a lot of different pictures, so don't worry about not being able to get everyone you want into one of the Jib Jabs. My Co-workers are now asking to create one for New Years.

Hi There... after I created my card, and tried to sign up and provided my credit card; I received a message that the site was down. So I was not able to send the card and did not think my credit card went through. Now I get my credit card invoice with a charge on it and I am not sure what I am being charged for Please send me an explanation... thank you!

The application was easy to use with straight forward cursor controlled tools that enabled the isolation of the mouth on each picture to sync with the music as it played with the chosen photos I applied to the application. The end result priceless and so consistent with the character of the photos I had applied very cool easy to use product. I would recommend this to anyone young and old.

I cancelled my membership, no refund requested but wanted to do one video, but after having to pay for a yearly membership, then was going to have to pay for the video as well, I played around a little on the site then cancelled my membership.

I think jib jab is where you can have fun putting friends and family performing dances to songs we know. I would just like to see more of a variety of songs and characters. I enjoy putting my grandkids and my daughters in them. I laugh all the time watching with them.

I am requesting a refund because your site continued to tell me my software was out of date, which was incorrect. I was unable to use the card and am requesting a full refund for my annual membership. Please submit refund no later than 5/30/2017 by 5pm to avoid additional negative actions.