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JibJab

How would you rate JibJab?
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California
1 review
0 helpful votes
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Video
March 22, 2017

My client could not play the video. Also please do not renew my subscription automatically. I sent it to her to open on Facebook. Can you please tell me what else wh needs to do?

Date of experience: March 20, 2017
Florida
5 reviews
1 helpful vote
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Awesome!
December 13, 2019

I love Jib Jab! So cool & fun! I had an issue and had to call customer service. Omg! They got back to me sane day and resolved the issue! I will use you again!

Date of experience: December 13, 2019
New York
1 review
0 helpful votes
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Fantastic! Laugh's galore
April 13, 2017

Well made assortment of very funny interacting greeting cards The best of it's kind you can attach family members or friends faces on to the characters on the cards you'll laugh for hours on end

Date of experience: April 11, 2017
Wisconsin
1 review
0 helpful votes
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Hilarious!
April 21, 2017

Everyone got a good laugh, was fairy easy to do. Would like to see a little more variety though, and it would be nice if it recognized the mouths and matched it up for you

Date of experience: April 19, 2017
North Carolina
1 review
0 helpful votes
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Options and Laughter
April 16, 2017

The card I sent arrived 2 days late. It was for an anniversary. LATE is not good! I do love all the options for cards. They are fun and make people laugh. LAUGHTER is good!

Date of experience: April 14, 2017
New Jersey
1 review
0 helpful votes
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Excellent Service
February 6, 2018

I contacted the service team with an issue. They resolved my issue very quickly, within just a few hours, and to my great satisfaction! I was very pleased and will recommend Jib jab to everyone!

Date of experience: January 24, 2018
Canada
1 review
0 helpful votes
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I didn't even sign up?!
May 4, 2017

I just wanted to send a card for $1.83 and then I received a $23 charge to my credit card. I never once saw that amount anywhere so have no idea how I got charged.

Date of experience: May 2, 2017
California
1 review
0 helpful votes
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Recipient did not get the card
May 10, 2017

One word - horrible. The recipient never received the card. I sent it to her husband and he could not open it. So, the experience overall was just horrible. I will not be renewing my subscription.

Date of experience: May 8, 2017
Canada
1 review
0 helpful votes
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Fun & awesome!
May 5, 2017

This is so much fun. So easy to get caught up in checking out all the cards and splitting a gut! It is also a very green way to send cards to family & friends.

Date of experience: May 3, 2017
Canada
1 review
0 helpful votes
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Fun Cards
January 17, 2017

I enjoyed looking at all the cards and what can be done with them. I choose one with two heads, male and female and placing heads on it, was very simple. Thanks for the fun.

Date of experience: January 15, 2017
Illinois
1 review
0 helpful votes
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Love JibJab!
September 14, 2016

I use this to send out cute personal birthday and random cards. It's super funny and everyone loves them! I have had no problems and they helped me out when I did have an issue.

Date of experience: September 12, 2016
Turkey
1 review
0 helpful votes
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Very successful work. Thankyou
November 1, 2017

You are wonderful as human beings, as well as excellent programs that you have done. I wish you continued success of your successes and your work, thank you very much to all the jibjab team.

Date of experience: October 30, 2017
Texas
1 review
0 helpful votes
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Horrible
December 14, 2016

I did not want to purchase the yearly subscription. I thought I had made a one time video purchase. When I was ordering no pricing was given. Contacted customer support still waiting to hear back.

Date of experience: December 12, 2016
New York
1 review
0 helpful votes
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Fun Cards
May 5, 2021

Loved the birthday card I was able to send to my 4 year old grandson! He watched it over and over all day, he was so excited to see himself skateboarding!
Thanks for the fun!

Date of experience: July 6, 2016
Kentucky
3 reviews
0 helpful votes
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Fun and Personal Way to Send Greetings
December 13, 2016

JibJab is a relatively easy way to send personal greetings to family and friends. There is quite a variety of types of cards to choose from. I always get thanks from those who receive them.

Date of experience: December 11, 2016
Australia
1 review
0 helpful votes
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Great customer service
January 2, 2024

Exceptional service given without any dispute or emails back & forth. Very pleased with the great service & prompt reply

Date of experience: January 2, 2024
New Hampshire
1 review
0 helpful votes
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Too Much Money and MORE hidden fees!
February 23, 2017

They let me make this really cute Valentines video and after I was excited about it and had spent all kinds of time making it, they dropped the bomb that it was going to be $18 for the year subscription. I paid it because I was already so far in and then it gives the option to download the video - FOR ANOTHER $1.99! WAY too much money for what you get and once in the 'family', and able to see the options for other videos, etc, it's not all that impressive and there weren't a lot I could see myself using in the future. So basically, if I want to keep the minute and a half long video I made myself, I will be in $20 with a CHANCE that I MIGHT make a couple more videos throughout the year to make it worth spending the $18, but will still have to pay another $1.99 every time I want to KEEP a video I make? Not happy. But the video I made, although I can't keep it, is really cute so that's why the one star.

Date of experience: February 21, 2017
California
1 review
0 helpful votes
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2 people received them
December 28, 2016

The mouths don't match up very well. And only 2 people received the ecards we sent out. You pay $18.00 a year to make and send cards to friends & family, and they don't get them! What a rip off!

Date of experience: December 26, 2016
France
1 review
0 helpful votes
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Amazing Pow
July 11, 2016

Jib Jab Is A Great thing to use. I love using it. It is very useful and helps me not by any birthday cards at a shop. Great Price As well. I would definitely Rate 1000out of 1000 Well Done.

Date of experience: July 8, 2016
Missouri
2 reviews
0 helpful votes
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Excellent
July 14, 2016

Called to review and go over my contract for my year and was really satisfied with the service that I got... fast, kind and taken care of in a few minutes! Hats off to the one who hires the emploees!

Date of experience: July 11, 2016

Overview

JibJab has a rating of 3.7 stars from 12,928 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with JibJab most frequently mention customer service, much fun and birthday card. JibJab ranks 1st among Greeting Cards sites.

service
164
value
182
shipping
54
returns
60
quality
154
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