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JibJab

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Canada
1 review
0 helpful votes
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Terrible
October 17, 2016

I had to pay for the service and not one person could watch it. I am assuming unless they too are a paying member. Total B. S
I am not happy. A waste if tome and a waste of money!

Date of experience: October 15, 2016
Oman
1 review
0 helpful votes
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Not aa good as it used to be.
April 29, 2017

Sorry but I cancelled auto renew as soon as I had made the card. It's not as good as it used to be and you can now only preview it if you pay! So disappointed. Will not recommend to friends.

Date of experience: April 27, 2017
California
1 review
0 helpful votes
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I Laughed Our Loud
May 6, 2017

I found one card in particular that was so funny to me, and I knew it would be funny to my sister, too. I sent it to her as a birthday card, and we both had laugh out loud responses.

Date of experience: May 4, 2017
Texas
1 review
0 helpful votes
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Fun
February 22, 2017

It was fun and easy to do but some of the stuff you have on this is not family oriented! I would not want my Grand kids to get a hold of this and see some of the sexual videos

Date of experience: February 20, 2017
Pennsylvania
1 review
0 helpful votes
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Making Of A Star
October 18, 2016

My granddaughter was the principal dancer and vocalist in the JibJab production that I created for her enjoyment and was she pleasantly surprised... Big fun for us both...

Date of experience: October 16, 2016
GB
1 review
1 helpful vote
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Great customer service
December 30, 2016

Thank you so much for the "non-hassle" refund, pleasant customer service and prompt response. Based on this service, I'd most definitely use Jib-Jab in the future... Thank you!

Date of experience: December 28, 2016
Pennsylvania
1 review
0 helpful votes
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Complete Hoax
January 5, 2017

Totally misleading purchase. It makes you think you're buying one use for christmas and it is a year's subscription. Who would ever need a year's subscription on this.

Date of experience: January 3, 2017
New York
1 review
0 helpful votes
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Did not join
January 9, 2017

Didn't join, someone hijacked my credit card and email address and applied to this and many others. I noticed the site and they still send emails to me.

Date of experience: January 7, 2017
Maine
1 review
0 helpful votes
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JibJab Experience
January 16, 2017

Tons of fun searching for e-cards on JibJab! Lots of great new e-cards to choose from and the people who received the card were delighted. I love JibJab!

Date of experience: January 14, 2017
New Mexico
1 review
0 helpful votes
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Customer Service
November 11, 2017

I was charged on my credit card for member services. I had not requested services. Immediate response was provided and my charges refunded. Jib Jab is top notch.

Date of experience: November 9, 2017
GB
1 review
0 helpful votes
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Great Service!
March 29, 2016

Asked Jib Jab to change my password. Did it very quickly and courteously. Very impressed with the serviced I received and the way I was treated, Thank you!

Date of experience: March 29, 2016
Utah
1 review
0 helpful votes
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Dishonest
February 22, 2017

Horrible business practice, I thought I was paying $1.49 for a valentines card and was charged over $18! For a yearly membership? Will never use jib jab again.

Date of experience: February 20, 2017
GB
1 review
0 helpful votes
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Very easy to arrange a refund
June 22, 2018

I paid twice for annual subscription through automatic renewal on Paypal and when I contacted jibjab for a refund for the double payment they arranged refund by return.

Date of experience: June 20, 2018
Canada
1 review
0 helpful votes
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Not worth the money
May 21, 2017

I wish there was more room to write something to the recipient. 140 characters just isn't enough. I think if your paying to send it then you should be able to write as much as you want.

Date of experience: May 19, 2017
Arkansas
1 review
0 helpful votes
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Excellent
September 21, 2016

It is easy and instantly rewarding. Once suggestion - make the dances and songs with less than 5 people. Make them so if you only put three in, only three people show up in the dance or song.

Date of experience: September 19, 2016
Utah
1 review
0 helpful votes
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What better fun!
December 13, 2016

I have thoroughly enjoyed using jib jab. I don't think I've laughed this hard in years next to sharing as many photos as I have because of this. This is a lot of fun and very addictive!

Date of experience: December 11, 2016
Israel
1 review
0 helpful votes
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Only one month after I paid for a year, jibjab account thinks i have a free account and not a premium.
So I cannot send e cards on time!
It is a well known problem with jibjab!

Date of experience: February 2, 2019
Iowa
1 review
0 helpful votes
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Easy to use.
April 15, 2017

It's an easy process and makes people laugh and lifts spirits. I wish you could have a program where we could record a message and pick a scenario to attach it to like a lounge lizard caption.

Date of experience: April 13, 2017
North Carolina
1 review
2 helpful votes
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NOT HAPPY WITH JIB JAB
January 7, 2017

Jib Jab, do not seem interested in members and the problems we encounter, It seems to be take the money and run. Being a member for several years, I have hoped things would change but they don't and they do not appear to listen. I have written in on several occasions with a question and NEVER had a reply. Many of the card sections have bad selections many are unbalanced and have MANY crude and very offensive content. I realize JIb Jab has to appeal to all people but some of the sections are totally unbalanced. Also for long term members there is not enough new material, the aditions and changes are very slow and poor.
I have come to a conclusion as I write this, which is why do I continue, they are never going to change.It is about time I gave up and left the sight.
There are many more sights that offer this service, maybe not in the same way, but they display many more professional qualities, I have been a member of one of these for many years, they refresh their product often and reply to any problems that may occur on their site... don't know why I am wasing my time... Bad Job Jib Jab...

Date of experience: January 5, 2017
New York
1 review
0 helpful votes
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It is a fun thing we do to send something fun to our little granddaughters who live so far away. Or to our son so he doesn't forget that sometimes mom and dad are a little crazy.

Date of experience: May 3, 2017

Overview

JibJab has a rating of 4.2 stars from 12,927 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with JibJab most frequently mention customer service, much fun and birthday card. JibJab ranks 1st among Greeting Cards sites.

service
164
value
182
shipping
54
returns
60
quality
154
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