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JibJab

How would you rate JibJab?
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Wisconsin
1 review
0 helpful votes
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G R E A T.
February 22, 2017

I really like this. It is a lot of fun.

I have a lot of surprised people when they get the cards I make of them.

I would like to see a much larger variety of subject matter to select from.

Date of experience: February 20, 2017
New York
1 review
0 helpful votes
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Not Happy
December 13, 2016

I am not happy with the whole year being taken at the beginning of the subscription. I was under the impression it was only a dollar and change a month.

Date of experience: December 11, 2016
South Carolina
1 review
0 helpful votes
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Corrected
June 10, 2016

My bank has refunded the $35 over draft charged due to the $18 charge that I didn't etherize. I am now happy with the ending result. Thanks for fixing the issue.

Date of experience: June 8, 2016
Oklahoma
1 review
0 helpful votes
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Changing pics
December 13, 2016

Making the Fall/Halloween JibJab music videos. I want to change the pictures on a new one. It is not clear on how you can change pictures you wish to use.

Date of experience: December 11, 2016
Colorado
1 review
0 helpful votes
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Must have been too excited to get site to work.
December 13, 2016

Had trouble getting site to respond. First - login. Then getting faces linked to chosen "card". Not sure directions were clear enough. May use site again. Not sure.

Date of experience: December 11, 2016
Virginia
1 review
0 helpful votes
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Great product and great customer support
March 3, 2018

The JibJab customer support team did a great job responding to and resolving a billing question with my account. I am very satisfied and pleased with both the product and the support.

Date of experience: March 1, 2018
New Jersey
2 reviews
0 helpful votes
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Subscription required?
December 30, 2016

You pay for a subscription then they want you to pay to download the video. Greedy. Just roll it in the subscription. Good product but they are overdoing it with their fees.

Date of experience: December 28, 2016
GB
1 review
0 helpful votes
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Make someone very happy
December 30, 2016

These cards are simply amazing - we are simply in stitches when we receive one and friends and family are the same. In fact some of our friends have joined this superb site.

Date of experience: December 28, 2016
Canada
1 review
0 helpful votes
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Good clean fun!
June 23, 2016

I love the good, clean fun that this site provides! There is too much in this crazy world that is degrading and rank, so I love the laughs I get from JibJab!

Date of experience: June 21, 2016
New York
1 review
0 helpful votes
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Review
June 21, 2017

It was fun and easy enough to do. Looking forward to sending more cards during the year. The recipient thought the card was cute and loved the personal touch of the pictures.

Date of experience: June 19, 2017
New York
2 reviews
0 helpful votes
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Very disappointed
June 19, 2017

I find this service very laborious. I only wanted to buy one card but was only allowed to sign up for a membership. Uploading and personalizing pictures is not easy. Even giving a rating is not easy.

Date of experience: June 17, 2017
Florida
1 review
0 helpful votes
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Grandkids & Ice Baby Feb2017
February 22, 2017

Just a fun thing to do... great way for the kids to keep in touch while away.
Just signed up for a membership and cannot wait to use for anytime and holidays.

Date of experience: February 20, 2017
Colorado
1 review
0 helpful votes
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Love this site! It's a lot of fun!
February 22, 2017

It's a lot of fun. The only thing I wish it did was bring up more of my photos from Facebook. It seems to be limited to only a few. Other than that I think it's a lot of fun.

Date of experience: February 20, 2017
California
1 review
0 helpful votes
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Charged me
February 23, 2017

Tricked me into buying a membership to send a card. It cost like 18 dollars. Happy Valentine's Day. It was a free card why did I have to pay to make it?

Date of experience: February 21, 2017
South Dakota
1 review
0 helpful votes
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Fast and easy
June 22, 2017

I was just getting in to send a Father's Day card and that was so easy that I sent a funny card to my staff to be delivered while I was at a conference! So easy to brighten up someone's day!

Date of experience: June 20, 2017
Florida
1 review
0 helpful votes
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Need info
February 22, 2017

Want info on how NOT to renew membership at the end of the year. I like jib jab but when I signed up it was hard to see how to unsubscribe at the end of year and not be charged automatically.

Date of experience: February 20, 2017
Philippines
1 review
0 helpful votes
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Not user friendly
February 22, 2017

Difficult to use or find appropriate GIF from website or app...
No app for android...
Improve app experience and make selections easier to find website has no search icon so pretty useless

Date of experience: February 20, 2017
Florida
1 review
0 helpful votes
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Happy Birthday videos are more fun.
March 7, 2017

Sending a birthday video to a team mate is a lot more interesting than just saying Happy Birthday. The recipient enjoys it a lot more an great to post on Facebook also.

Date of experience: March 5, 2017
GB
1 review
0 helpful votes
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Fast and stress free.
December 4, 2018

Having accidentally paid for a years membership, I emailed customer services straight away. They cancelled the membership and refunded straight away. Brilliant and stress free customer service!

Date of experience: December 4, 2018
Virginia
2 reviews
1 helpful vote
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ChristImas Choices
December 13, 2016

I love your site, but for Christmas I like to send cards with a Christian theme... so i was hoping for something politically incorrect... the reason for the season so to speak.

Date of experience: December 11, 2016

Overview

JibJab has a rating of 3.7 stars from 12,928 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with JibJab most frequently mention customer service, much fun and birthday card. JibJab ranks 1st among Greeting Cards sites.

service
164
value
182
shipping
54
returns
60
quality
154
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