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JibJab

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Indiana
1 review
0 helpful votes
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The most fun I have ever had in a staff meeting
January 5, 2017

I used the badge photos of my coworkers and shared the link under the guise that it was a training video and that they needed to study their part for an upcoming presentation. People were rolling on the floor it was so hilarious.

Date of experience: January 3, 2017
Georgia
1 review
0 helpful votes
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Junk
April 30, 2017

I didn't join this site. Received an email from them telling me what my annual payment was going to be. I can't find a number to call to tell them sometime has submitted my email address in error. If you're in business, you have a phone.

Date of experience: April 28, 2017
Texas
1 review
0 helpful votes
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JibJab the Best!
July 1, 2016

As a subscriber over the past several years, I continue to be impressed with the originality, ease of operation, humor and cost of JibJab. My family and friends look forward to my sending their faces on ridiculous videos and pictures. Great job, JibJab!

Date of experience: June 29, 2016
California
1 review
0 helpful votes
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GREAT, BUT GIVE MORE "ONE PERSON " CHOICES
July 2, 2016

Love this site, and my family and friends love their cards. But please give more choices for only one person in the card. A lot of times, I don't want to include 3,4, or 5 people... I just want to put one person.

Date of experience: June 30, 2016
Switzerland
1 review
0 helpful votes
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No age for laughing
March 23, 2018

Your video cards were very appreciated by all the family, children, grand-children, great grand-children or friends and even familiar cats and dogs!
Now I am 85 and my eyes dont like to work too much. Thank you for the good moments and good luck to you.

Date of experience: March 21, 2018
Georgia
1 review
0 helpful votes
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Awesome New Year's Eve Fun!
January 6, 2017

I was visiting relatives for the holidays and we all ended up sick at home on New Year's Eve! We discovered JibJab and the fun was on! We were up until 3:00 AM entertaining ourselves and other family members far away. Loved every minute of it!

Date of experience: January 4, 2017
Illinois
1 review
0 helpful votes
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Charge took me by surprise!
March 31, 2016

I think one of my kids signed me up for a yearly subscription to JibJab. I asked their customer service to cancel it and asked for my money back. They responded and resolved the matter within an hour! Thank you so much JibJab!

Date of experience: March 31, 2016
California
1 review
0 helpful votes
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JibbJab B-Day and Other Cards
September 30, 2016

Great... I worked for 24 years with a Team of LE/Military style gunslingers for a major Department in the L. A. area. It just isn't seemly to send a B-Day card to an old partner with hearts and flowers all over it. JibJab fills the bill.

Date of experience: September 28, 2016
Spain
1 review
0 helpful votes
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Great app and great customer service
September 25, 2016

I paid to have usage of JibJab and the following day when I tried to log in, I kept receiving a message to say that my email address and password were incorrect. I e-mailed through to the help team at JibJab to tell them of the problem and within just a few hours I received a reply to say they had rectified the matter. I can now log in without any problem. Great service!

Date of experience: September 23, 2016
Virginia
1 review
1 helpful vote
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Convenient and easy to use
February 23, 2017

My friends enjoyed the cards I sent to them however there is an additional payment required if you want to download and retain cards you have made. Thats an unexpected cost and the reason I quit after one day of use and did receive a refund.

Date of experience: February 21, 2017
Michigan
1 review
0 helpful votes
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Not enough content
February 22, 2017

For $13.99 I was expecting a whole plethora of content. There's barely any videos! Not to mention that I was just trying to buy the one month subscription and it still charged be for the whole year! Be careful if you sign up.

Date of experience: February 20, 2017
Florida
5 reviews
7 helpful votes
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I was charged on my credit card for member services. I had not requested services. Immediate response was provided and my charges refunded, Very impressed with the response from customer service! Gerald took care of my issue. It would be nice if everyone took care of their customers, I emailed customer service receives a personal response within 24 hours and a resolution hours after that.

Date of experience: November 29, 2017
Maine
1 review
0 helpful votes
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Fun on both ends
February 23, 2017

Creating a jibjab video card was so much fun - and so easy. So there was happiness on my end as well as those on the receiving end.
What I regret is that it isn't possible to save the cards I created without paying an additional fee.

Date of experience: February 21, 2017
Texas
1 review
0 helpful votes
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Too funny!
February 22, 2017

I really like jib Jab!
Wish they would come out with new Birthday greetings!
They say a new one every month... I don't see that!
I seem to send the same ones over and over!
I have been a subscriber for several years!

Date of experience: February 20, 2017
Florida
1 review
0 helpful votes
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Fun, but most not "family" friendly.
February 22, 2017

Was hoping there would be more choices in the seasonal categories that would be more appropriate for family and grandchildren. Found very little and some borderline offensive. Guess I am not a fan of "young" humor! Maybe consider a category for family friendly/children for future updates.

Date of experience: February 20, 2017
Arizona
1 review
1 helpful vote
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Wow! Love the creativity
February 28, 2017

OK, this is a fun site. I am driving all my friend nuts with these videos. They love them all. I had a little bit of trouble getting the process of creating faces but once I was past that hurdle it was all down hill. Fun.

Date of experience: February 26, 2017
California
2 reviews
3 helpful votes
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Great fun -- easy to use
March 6, 2017

Within 24 hours of joining I sent 3 cards to friends. They're all delighted. Each one needed a pick-me-up and these cards did the trick.

JibJab greetings are really fun and easy to use and there are lots of options to choose from.

Date of experience: March 4, 2017
Australia
1 review
0 helpful votes
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Christmas fun on facebook
December 12, 2016

Good fun. My 11 year old grandson and I loaded up the Christmas memes and had a very good laugh deciding which ones to use. The process itself was as much fun as the result. Not difficult - even a granny can do it.

Date of experience: December 10, 2016
California
1 review
0 helpful votes
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Exceptional Service!
June 11, 2016

I decided to end my JibJab service because, while I thought I had made some funny videos, my family was not so amused. I went on the website and asked for a refund and had it within hours! Best service I've ever received.

Date of experience: June 9, 2016
Virginia
1 review
0 helpful votes
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I just LOVE JibJab!
June 20, 2016

I really do love JibJab! It's so easy to do/create and my family really enjoys watching the videos that I send them! I usually send dancing videos of "themselves" on their birthdays, Father Day's or anniversary! It is comical and they enjoy being the "star" of the video! I also love that JibJab keeps it updated and adds new videos for us to use! It is also so reasonably priced, that I'm able to keep it year after year! As long as my parents are on fb, I'll be using JibJab for a long time!

Date of experience: June 17, 2016

Overview

JibJab has a rating of 3.7 stars from 12,928 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with JibJab most frequently mention customer service, much fun and birthday card. JibJab ranks 1st among Greeting Cards sites.

service
164
value
182
shipping
54
returns
60
quality
154
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