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JibJab

How would you rate JibJab?
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Hawaii
1 review
0 helpful votes
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Suggested improvements
June 3, 2017

It would be better if there was a way to "go back" one screen when there is a mistake or correction that requires a re-do.

Also, sometimes, in my eagerness to send a card, I'll go to jibjab.com and start looking for a card before I login. Then, when I get blocked, I do log in but then I need to start over with finding that special card again.

No big deal, and as I use the web site, I do better, but I know you want to continue to improve your web site.

I look forward to more possibilities for cards that include photos of friends.

Date of experience: June 1, 2017
California
1 review
0 helpful votes
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Finally decided to join.
February 25, 2017

I had received several "cards" from family and friends in the past and finally joined myself. I had been out shopping three times trying to find the "perfect" card for a long time friend and gave up the search. That is when I turned to JibJab. Well just learning the ways to get my photos and searching all the possibilities for the photos on the JibJab site took a long time and I probably could have gone out shopping again but I stuck with it and finally figured out the system. I think I like it now. The years JibJab subscription is a lot less expensive than the cost of a few greeting cards and the gas to drive to a store. So I hope I am satisfied for the next year.

Date of experience: February 23, 2017
Arizona
1 review
0 helpful votes
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Ecards went into junk mail. Sent multiple times and never received or opened. No time of day feature to send cards at a future date and specific time of day. Defaults to the time of day you create it this was not clearly explained. Overall very disappointed. Too bad since it seemed like a fun video that the birthday boy unfortunately never got to see. Counted on this e card video to recognize his special day but nothing. Should send a receipt when cards are opened or when they are not.

Date of experience: August 20, 2016
New Jersey
2 reviews
0 helpful votes
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Billing with JibJab
July 28, 2016

Needed to make a correction with the auto-renewal billing, and they were incredibly responsive as well as addressed my issue with concern and an offer to help. I will continue using JibJab, a very fun and entertaining internet card sender, to the delight of our family and friends!

Date of experience: July 26, 2016
California
1 review
0 helpful votes
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Great for any occasion!
November 14, 2020

Jib Jab is always up to date on all their fun greetings! Relates to everyone and is much better than a greeting card. It's even great for a quick hello, or just a giggle and beyond entertaining for the Holidays! Their customer service is awesome, professional and helpful.

Date of experience: November 14, 2020
Michigan
1 review
0 helpful votes
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Lack of options
August 27, 2016

I belonged to JibJab once before but cancelled because I felt maybe all my friends and relatives were getting a little tired of receiving them. Plus, I was disappointed that there were not more options in the categories I liked. I figured now a year later, there would be new ones I could send. I particularly like the dance related ones but I see now that so many are songs that I am not familiar with (I'm in my 60's) and they didn't appeal to me, nor would they to my friends and relatives. So, sadly, I'm not sure I will stay with JibJab.

Date of experience: August 25, 2016
Ohio
3 reviews
15 helpful votes
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This is a very deceiving offer. It says you could try it out for $1.99, but when you pay with Paypal, you get a shock that says you have to pay $18.00 per year! Shortly afterwards, I received an email from Paypal saying that I signed up for reoccurring payments forever! Paypal gave me directions on how to cancel this merchant and so I went in and clicked cancel. What was the $1.99 all about? This is a scam, so be careful and don't give your bank credit card, or you will be sorry. Paypal is the way to go, so you can control your reoccurring payments.

Date of experience: December 20, 2013
Ohio
1 review
0 helpful votes
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Too expensive
December 30, 2016

My children love to "elf ourselves" around the Christmas holiday, but that is the only time of year we do it. It was fun for the one night, but definitely not worth the cost. It would be nice if there was a one time fee you could pay instead of a yearly membership.

Date of experience: December 28, 2016
Italy
1 review
0 helpful votes
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So much fun!
January 14, 2017

Very easy to use and super fun e-cards, the only negative point was to have to pay an additional 1,99$ for downloading the video even after having paid the early subscription...
I think the option should be offered to pay for one card at the time or unlimited downloads with the yearly subscription.

Date of experience: January 12, 2017
Missouri
1 review
0 helpful votes
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Valentines Day Card. Wife loved it!
February 22, 2017

Generated a JibJab card for my wife. Its was fast and easy to do and was a huge hit with everyone that saw it. That was so much fun I made another one with the entire family and our dog doing Celebration. Kids absolutely loved it and sent it to all their friends.

Date of experience: February 20, 2017
North Carolina
1 review
0 helpful votes
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Really fun to play with!
February 22, 2017

I received a Job Jab as an email... created by some friends as a way to cheer me up. I was so impressed by the quality and creativity of their song creation that I decided to investigate the app. There are great song choices and the app is surprisingly very user-friendly. Love it!

Date of experience: February 20, 2017
Maryland
1 review
0 helpful votes
Follow Sharri C.
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It is simplified making it easy to use, as it brings the characters of your choice to life. The children loved seeing their faces as they celebrated special occasions in the dance videos. The jibjab videos will truly be memorable in years to come. Available for every Holiday with many to choose from.

Date of experience: February 18, 2017
Maine
1 review
0 helpful votes
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Too expensive
February 24, 2017

It's fun, but too expensive, and for $18 I think you should be able to download for free. AN additional 1.99 is ridiculous. Also, your music sucks! There are only a few good songs and most of them are too sexual to use your friends in them. Great for overly sexualized and attention seeking teenagers with bad taste in music.

Date of experience: February 22, 2017
California
2 reviews
0 helpful votes
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Captured Moments
June 5, 2016

It was fun to share with family and friends. We had great laughs with diverse videos that I use by putting family members to mix in the videos. The result had most of us laugh hard. Maybe sometime in the future I will enroll again. Thanks for all the laughs
Sincerely,
Eduardo Ramirez

Date of experience: June 2, 2016
Canada
1 review
0 helpful votes
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Two thing would make it a 5 star
January 6, 2017

A) if there was more selection of group of 5 songs
B) if I am paying for a years membership, I should be able to download my videos without a cost to my computer. I understand if you want to charge others that it is sent to.

If I do not continue with my membership after a year for what ever reason, my videos/entertaining memories are lost. That's not right

Date of experience: January 4, 2017
Washington
1 review
0 helpful votes
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Moms Bday Card
June 30, 2016

The upload and interface were well done and executed smoothly. While i understand and am OK with the fact that it's a pay site, the fact that jumping "out" to enter credit card info lost all my changes was frustrating.

The faces had to be re-loaded, centred etc. Minor, but annoying.

Date of experience: June 27, 2016
Missouri
4 reviews
8 helpful votes
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Fun & affordable
June 30, 2017

I love these cards, it's fun, and different! I thought it would be difficult to import a photo to make a head from but it wasn't and is pretty straight forward. I wish there were more songs and dances, though! How about some from Chicago and some of the other musicals? Copyright may be a problem, I don't know. Anyway, thanks for an AFFORDABLE alternative!

Date of experience: June 26, 2017
Canada
1 review
0 helpful votes
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KidJab
February 27, 2017

So ironic to receive this quiz right after posting on facebook that I would love to send a little one a JibJab video as they love them so much. However, you are really missing that market for young children. You have to realize that adults can show them these from their devices so it shouldn't be a concern whether or not kids would have accounts. A super easy fix and feature for you. I would love to see this. I bet your crew would even have a blast creating these graphics,

Date of experience: February 25, 2017
Australia
1 review
0 helpful votes
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Very Entertaining
July 7, 2017

Amazing, Entertaining, Very Funny.
An easy site to use. We had a great afternoons fun putting together some emails for friends and family. Just find some photo's upload them crop the heads and create some very unique and funny emails. Small subscription fee is good value. Would not hesitate to recommend JibJab. Interesting history behind them, all the best for the future. Great Job Guys.

Date of experience: July 5, 2017
Australia
1 review
1 helpful vote
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Not quite perfect
June 14, 2016

This is my second year. I think new videos need to be added more often. I found that after the first 6 months or so it was getting hard to find something suitable that I hadn't already used. Not being much of a tech head I did find it easy to use. Excellent value when you compare it to the cost of posting a Card.

Date of experience: June 12, 2016

Overview

JibJab has a rating of 4.2 stars from 12,927 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with JibJab most frequently mention customer service, much fun and birthday card. JibJab ranks 1st among Greeting Cards sites.

service
164
value
182
shipping
54
returns
60
quality
154
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