business logo of JibJab

JibJabReviews 12,910

3.8

On Sitejabber, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

How would you rate JibJab?
grey star
grey star
grey star
grey star
grey star

JibJab Reviews Summary

JibJab has garnered a positive reputation for its creative and entertaining video offerings, which customers appreciate for their ability to personalize messages for various occasions. The company's customer service stands out, with many reviews highlighting prompt and professional responses, particularly regarding subscription cancellations and refunds. However, some customers expressed frustration over technical issues and lack of communication regarding sent cards, indicating room for improvement in service consistency. Overall, while JibJab excels in customer support and product quality, addressing the occasional service hiccup could enhance the overall customer experience.

This summary is generated by AI, based on text from customer reviews

service
167
value
184
returns
62
quality
155

We monitor reviews for authenticity

Brazil
1 review
0 helpful votes
Follow Cippo L.
Unfollow Cippo L.
Share Review
Report Review

Good, but...
August 2, 2017

Are always the same videos... more de 4 years that i visit the platform and there are poor differences.

Date of experience: July 31, 2017
GB
1 review
0 helpful votes
Follow Rod B.
Unfollow Rod B.
Share Review
Report Review

Very Pleased
August 2, 2017

Web site very user friendly and easy to use. Having loads of fun with it and my kids and grand kids find it all extremely amusing.

Date of experience: July 31, 2017
Oregon
2 reviews
0 helpful votes
Follow Ann K.
Unfollow Ann K.
Share Review
Report Review

My grand kids love this web site they use it all the time for cards. I send funny cards for birthdays and holidays to friends and family

Date of experience: July 30, 2017
Virginia
1 review
0 helpful votes
Follow Tim K.
Unfollow Tim K.
Share Review
Report Review

Not great
August 1, 2017

Not thrilled not thrilled not thrilled not thrilled. Not that great. Not good. So so. Average. Not funny or good. Most people not happy.

Date of experience: July 30, 2017
Texas
1 review
0 helpful votes
Follow Sharon N.
Unfollow Sharon N.
Share Review
Report Review

Cards
August 1, 2017

Not enough fun anniversary cards that you can put the person's picture on. Most of what you have is hubby to wife or vice versa. Birthday needs more too.

Date of experience: July 30, 2017
New York
2 reviews
0 helpful votes
Follow Robert E.
Unfollow Robert E.
Share Review
Report Review

I have enjoyed JibJab ever since I was in college (late 90's), but I recently rediscovered it, and I couldn't be happier with the way it has evolved! With everything going on in the world, a good sense of humor is not only a desirable personality trait, but now (more than ever) it is an essential survival tool. JibJab is a perfect example of smart, universally recognized fun!

Date of experience: July 30, 2017
GB
1 review
1 helpful vote
Follow Ronald P.
Unfollow Ronald P.
Share Review
Report Review

You Failed
August 1, 2017

I did everything correctly. You failed to deliver my card!. I had to forward the card from my e mail to the person who should have received it! You failed!
Please cancel my annual fee.

Date of experience: July 30, 2017
Alessandra S. — JibJab Rep
over a year old

Please send an email to help@jibjab.com, and we will be happy to help!

Kentucky
1 review
0 helpful votes
Follow Andrea D.
Unfollow Andrea D.
Share Review
Report Review

I think Is
August 1, 2017

Good, I have variety of themes and funny characters, I recommend it, i would like to have more options for Birthday

Date of experience: July 30, 2017
California
1 review
1 helpful vote
Follow Art H.
Unfollow Art H.
Share Review
Report Review

Single
July 31, 2017

Want more single picture of person for sympathy, good bye, get well, etc...
It is fun to do, bring smiles to reciever

Date of experience: July 29, 2017
California
1 review
0 helpful votes
Follow Ro R.
Unfollow Ro R.
Share Review
Report Review

Review
July 31, 2017

Good,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,

Date of experience: July 29, 2017
Tennessee
1 review
0 helpful votes
Follow Mindy H.
Unfollow Mindy H.
Share Review
Report Review

So much fun!
July 31, 2017

These are so funny. Can't stop laughing. These will be great for personal and office birthdays. Recommended by a friend as well as seen before.

Date of experience: July 29, 2017
California
1 review
0 helpful votes
Follow Ingrid M.
Unfollow Ingrid M.
Share Review
Report Review

Creating e-cards with JibJab is super easy, really fun, and everybody gets to enjoy the latest creation right away... That is after the hamsters are done!
Try it, you'll love the laughs.

Date of experience: July 29, 2017
North Carolina
1 review
0 helpful votes
Follow Lorilynn M.
Unfollow Lorilynn M.
Share Review
Report Review

Fun!
July 31, 2017

I forgot to buy a card on time to send... I sent two through jibjab :) this may just spoil me... I look forward to getting better at fitting heads in spaces :)

Date of experience: July 29, 2017
Pennsylvania
1 review
0 helpful votes
Follow Sally P.
Unfollow Sally P.
Share Review
Report Review

No much has been added
July 31, 2017

I was excited because this site had really funny cards available years ago. Joined to make a card for my sister's birthday. Nothing has really been added (nothing of substance anyway). So many fun songs available and all you had was "Happy" by Pharrell- I'm not very Happy.

Date of experience: July 29, 2017
GB
1 review
1 helpful vote
Follow Linda G.
Unfollow Linda G.
Share Review
Report Review

Satisfied
July 31, 2017

Jibjab has been a go to place for that sudden remembered birthday so can send on line, which is quicker than the post of course. Your greeting card/ video can be personalised to bring out such humour. My friends and family have enjoyed receiving them. Thank you Jibjab

Date of experience: July 29, 2017
GB
1 review
0 helpful votes
Follow Caroline M.
Unfollow Caroline M.
Share Review
Report Review

Fun experience
July 31, 2017

The site was easy to navigate and it was fun to see the moving images. The cards proved very popular.

Date of experience: July 29, 2017
Oklahoma
1 review
0 helpful votes
Follow Colleen G.
Unfollow Colleen G.
Share Review
Report Review

Fun cards at an unreasonable cost
July 30, 2017

I needed something special to lift my brother's spirit and jibjab filled the bill, but this is an expensive service for one card. The editing is harder than it should be too. Of course, i can use it many more times during my year, but I probably won't. It would be nice if you could pay $6 for one card.

Date of experience: July 28, 2017
Florida
1 review
0 helpful votes
Follow Joe H.
Unfollow Joe H.
Share Review
Report Review

JibJab Rocks!
July 30, 2017

I've been a fan since you started! I always like the way you continue to update the website with the latest videos and music.

Date of experience: July 28, 2017
Florida
1 review
0 helpful votes
Follow irene f.
Unfollow irene f.
Share Review
Report Review

Fun
July 30, 2017

The cards are easy to make. I like the singing ones. Adding your own photos to the cards is sooooo funny. Everyone I send them to, enjoy them.

Date of experience: July 28, 2017
New York
2 reviews
0 helpful votes
Follow Melody L.
Unfollow Melody L.
Share Review
Report Review

Super!
July 30, 2017

I was looking for a fun "superhero" themed ecard to use for work. During Employee Appreciate Day, I want to send it to send it off to several colleagues as a way to say thank you for all of their support throughout the year. I like the card so much, I joined.

Date of experience: July 28, 2017

From the business

JibJab is on a mission to make billions of people happy with 1,200+ hilariously entertaining eCards and videos for birthdays, holidays, and more! Membership is just $18 per year and provides unlimited access for making and sharing.

Have a question or suggestion? Check our FAQ for answers (http://help.jibjab.com) or email us at help@jibjab.com. We're standing by. :)


jibjab.com
Founded in 1999
Marina Del Rey, CA