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The company has garnered a mixed reputation among customers, with notable strengths in product variety and affordability. Many shoppers appreciate the unique clothing designs and competitive pricing, often highlighting the quality of certain items. However, significant concerns persist regarding inconsistent sizing, long shipping times, and challenges with the return process, particularly due to high return shipping costs. Additionally, customer service appears lacking, as many reviews mention difficulties in communication and order tracking. Overall, while the selection and pricing are appealing, improvements in quality control and customer support are essential for enhancing customer satisfaction.
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So many cute clothing items to choose from, I will have to come back and shop for more after I receive my first order.
I will be shopping at Just Fashion Now again, love, love, love their selection.
So many cute clothing items to choose from, I will have to come back and shop for more after I receive my first order.
It was quick, user friendly, professional, I think I'll try you again!
It was easy, user friendly, can't wait to get my order!
Poor quality, too long to receive. Not up to my standards. Still waiting for rest of arder
Sizing not an easy thing to work with.
Easy checkout, good updates on order status. Site was easy to navigate.
Ordering process was quick and easy. My top arrived in a timely manner and I love it!
Easy to navigate website. Quick and simple ordering process.
Very difficult to navigate and shipping is sky high
Very difficult to navigate and shipping is sky high
Excited to see my order
Hope it fits as nice as pictures
Excited to see my order
Hope it fits as nice as pictures
Love the clothes. Shipping costs are a little high, but I don't know where my order is coming from.
It took several days for my order to arrive, but it came from overseas.
The blouse is very pretty, but the colors are not as bright as shown on the website. A little disappointing.
The earrings are absolutely beautiful. Slightly larger than I thought, but much prettier than expected.
Love the clothes. Shipping costs are a little high, but I don't know where my order is coming from.
I want to try a different website and it was very easy to buy
It's easy to find what you are looking for here and I love the range - so much to choose from! The quality of the clothes always exceptional! I have already become a VIP of this online boutique :)
The size chart is a bit confusing but I really like the variety of styles available.
The size chart is a bit confusing but I really like the variety of styles available.
Customer service were great and replied to all my queries but the items looked nothing like pictures sadly
Your website is not friendly. You have to spend hours looking for an item you know is online and your search engine is not configured for you to search specific items. This makes it tiresome to search your online catalogue.
I will forward your problem to our staff and provide you better shopping experience.
Your website is not friendly. You have to spend hours looking for an item you know is online and your search engine is not configured for you to search specific items. This makes it tiresome to search your online catalogue.
Extremely satisfied. Very easy to find exactly what you wanted with the search section. The sweater was a perfect fit, very comfortable and easy to wash and wear. I have already recommended your website to others!
The picture looked great the product actually was terrible.
We understand that different people have different expectations on the items but we are always trying to offer the most favorable goods to our customers. We will try our best to improve our service and provide you the better shopping experience.
A little tricky but the order wasaccepted
It was easy to process an order, although it did take more days than I thought to receive it.
It was quick and easy to process. So many beautiful clothes to choose from. I would recommend Just Fashion Now to everyone.
Great selection of styles and sizes. Even the large sized do not fit properly... tight in some areas and very big in others. Clothes are low quality... I guess you get what you pay for! Will never buy again!
We understand that different people have different expectations on the items but we are always trying to offer the most favorable goods to our customers. We will try our best to improve our service and provide you the better shopping experience.
If I could give zero stars I would. I bought almost $300 worth of clothing. It took over 2 months for the order to trickle in. When I received the bulk of the order 2 months later, I was shocked at the lack of quality in the clothing. What was listed on their site as cotton or sweater blend was all a flimsy cheap pajama satin as highlighted in the attached invoice. And the items not highlighted were flimsy as well. The sizing too was all over the place. Additionally, since I am used to U.S. quality for returns I was shocked to find I would have to pay a return shipping which was almost as much as each item in question. They are a scam! I wish I had checked BBB which gives them a solid "1 star" only and everyone there says te same as me. The "legit" reco said they are a reputable company... NOT TRUE! There responses keep stating I need to reply within 7 days to get a return label and refund. What? I have received several emails which I have responded to but NO REFUND. Just terrible!
We understand that different people have different expectations on the items but we are always trying to offer the most favorable goods to our customers. We will try our best to improve our service and provide you the better shopping experience.
I like to shop this way. Thanks. Hope the things I ordered will fit. It is my first time shopping with you.
I like to shop this way. Thanks. Hope the things I ordered will fit. It is my first time shopping with you.
Went smoothly. Now waiting to see how efficient the shipping goes.
Took much longer to arrive than expected. Glad it came through the covid complications finally.
Sorry for the inconvenience caused. Could you send us a picture showing the stain and we will handle the issue in proper manner?
Went smoothly. Now waiting to see how efficient the shipping goes.
Answer: Because you get lured in by deals and don't read reviews. My loss too, glad I never ordered more items - I think this company is a fraud, or unable to cope with plain business, shouldn't be allowed to operate at this level
Answer: I ordered 3 items. What I was sent was not what was pictured. The items smelled to bad that it was alarming. The whole order went into the trash.
Answer: Hi Angela, I don't think the complaints are solely about slow delivery - some people are saying that the quality of the goods that they received were poor. I'm glad that people have taken the trouble to write in and give a review. I was going to buy some shoes from 'justfashionnow', but after seeing all these complaints - I have decided not to bother.
Answer: How can we get this fraudulent company off the internet? I doubt China cares about the Better Business Bureau. I am going to donate my horrible faux linen dresses and not waste any more time or $ on returning items. I am sure this is just what the Chinese company hopes for, and probably the way in which they can stay in business. MY MISTAKE FOR NOT READING REVIEWS BEFORE ORDERING!
Answer: JustFashionNow is trustworthy.Up to 95% of our customers love our products and service. In fact, even for a famous and large company, there is a few negative reviews as well. You can't always please all. Hope for your understanding. But we still relay on different customers' feedback to improve our products and quality. If there is any question or confusion, please contact our customer service at https://www.justfashionnow.com/account/contactus. We will help you to resolve the issue ASAP.
Answer: DO NOT PAY ANY MONEY TO THIS COMPANY! Read the reviews and be aware that many people, including me, have been sent sub-standard items & had little or no luck in getting money refunded. They are a company who do not supply goods as described in the adverts. Stay away from Justfashion. Just saying!
Answer: It takes forever to ship. But it should finally arrive. But don't expect it to be the item you ordered. The items advertised and their descriptions may not be accurate. But they will never admit their mistake. My wife purchased a dress that was described as being linen/cotton, but the dress that arrived was cotton/polyester. It was virtually impossible to get the mistake corrected. The website would not transmit the request for a refund/exchange. All you get is a form letter explaining how to request a refund/exchange. When they finally did answer my repeated emails, they said I would have to return the dress to China at my own expense. And there was no guarantee the replacement would be linen/cotton.
Answer: I am asking for same return address but no reply... did you end up getting a refund?
Answer: Do not order from this company-
Answer: Could you please tell us your order number so that we can check it for you? If you don't know your order#, please tell us your full name as well as your shipping address.
JustFashionNow is a global trendsetter online fashion Website. We aim to provide everyone with the latest fashion at an affordable price!
We focus on the latest women's trends. Fresh items dropping daily with all the categories and 10000+ styles including dresses, blouses, tops, and pants.
JFN is stocked with everything you need to build your look! We've got Fashionable Products, Exclusive Deals, Secure Payment, and 24hrs Contacts!
Visit our store here or Download the JustFashionNow App below and start your fashion path at affordable prices!
Website: https://www.justfashionnow.com/
APP:https://justfashinnow.onelink.me/hWkv/kefu1124
The refund had been issued to your original payment method, please double check it.We will try our best to improve our service and provide you the better shopping experience.