• JustFashionNow

JustFashionNow

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Overview

JustFashionNow has a rating of 3.5 stars from 11,475 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with JustFashionNow most frequently mention customer service, online boutique, and good quality. JustFashionNow ranks 8th among Women's Clothing sites.

  • Service
    2755
  • Value
    449
  • Shipping
    439
  • Returns
    263
  • Quality
    6947

Proactively asks for customer feedback

This company responds to reviews on average within 8 days

Positive reviews (last 12 months): 65.6%
Positive
63
Neutral
14
Negative
19

Instant Feedback

122,851 reviews

347
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How would you rate JustFashionNow?
Top Positive Review

“JFN feedback”

Wanda H.
11/27/23

Would like to look at more items on 1 page instead of flipping through. 10 - 15. I get WAY too many emails in a day, for this reason I am not ordering anymore. Product seemed fine although material is thin. Love the styles

Top Critical Review

“Never again”

Sean K.
1/16/24

The delivery is taking forever. We are a month into the order and the final item is still not processed, much less shipped. Also, one t-shirt arrived and was not fully stitched. One sleeve had not been sewn at all. All items were the same size but the items varied in size by at least three sizes. Absolutely no quality control or consistency of sizing between items. Never again.

Reviews (11,475)

Rating

Timeframe

Other

Reviews that mention popular keywords

customer service (937) return policy (529) shopping experience (1600) return label (111) credit card (483)
Thumbnail of user judithw887
1 review
0 helpful votes
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April 17th, 2024
Verified purchase

Thought I was supposed to get a first time purchaser discount. Where is that? Also thought the Vode: luckycart would be used... not very clear. Disappointed...

Reason I chose this product:

Will see what these items are like & how quickly they arrive before I decide

Thumbnail of user seank680
1 review
0 helpful votes
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January 16th, 2024
Verified purchase
• Updated review

The delivery is taking forever. We are a month into the order and the final item is still not processed, much less shipped. Also, one t-shirt arrived and was not fully stitched. One sleeve had not been sewn at all. All items were the same size but the items varied in size by at least three sizes. Absolutely no quality control or consistency of sizing between items.

Never again.

Reason I chose this business:

The fashions looked wonderful but the products were poor quality.

Reason I chose this product:

The fashions looked wonderful and there was a large selection of very intriguing items.

Quality
Thumbnail of user missw50
Miss W. – JustFashionNow Rep

Dear Customer,

We apologize for the delay in delivering your order and any inconvenience it may have caused. We understand that timely delivery is essential, and we always strive to provide accurate delivery estimates. However, sometimes hot sale items may require more time to prepare before shipment.

Regarding the quality issue, we apologize for any defects or inconsistencies in sizing that you may have experienced. We take quality control seriously and assure you that we will investigate the matter thoroughly. Please send us photos of the not fully stitched t-shirt so that we can verify the issue and offer a resolution.

In terms of size inconsistency, please note that each item has different sizing, and we provide a "Size Guide" with detailed product measurements on each product page. If the actual dimensions of the item you received are not the same as the ones stated on our size chart, please send us photos of the real item with size measurements for our check.

Upon checking, the last item was delivered successfully. If you wish to return any purchased items, please contact customer service to obtain a return label. Except for final sale items, purchases (excluding swimwear, bikinis, bags & accessories, lingerie, bras, and final sale items) can be returned within 30 days after delivery.

Again, we apologize for any inconvenience caused and hope that you will consider shopping with us again in the future.

If you need additional assistance, please feel free to contact us by email at support@justfashionnow.com. We will reply to you within 24 hours.

Best regard,
Echo
JUSTFASHIONNOW

Very straightforward online experience and a huge selection
December 6th, 2023
Verified site experience
• Previous review
Thumbnail of user wandah254
2 reviews
0 helpful votes
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November 27th, 2023
Verified purchase
• Updated review

Would like to look at more items on 1 page instead of flipping through. 10 - 15.
I get WAY too many emails in a day, for this reason I am not ordering anymore.
Product seemed fine although material is thin. Love the styles

Asked about getting less emails, they said it can’t be changed.

Reason I chose this business:

Just thought I’d try.

Reason I chose this product:

I’ve been looking at your items for several months & finally decided to try them

Service
Quality
Would like to look at more items on 1 page instead...
November 4th, 2023
Verified site experience
• Previous review

Would like to look at more items on 1 page instead of flipping through. 10 - 15

Reason I chose this product:

I’ve been looking at your items for several months & finally decided to try them

Thumbnail of user michaelc4760
2 reviews
9 helpful votes
  • Send Message
May 27th, 2021

Fabric is tissue paper thin. Poor communication and customer service after sale. Returns have limited time window and are difficult to say the least. Be careful when you can not find a place of business address. You've been warned!

Thumbnail of user affj
aff j. – JustFashionNow Rep

Items can be returned within 30 days from the final delivery date (except for final sale items, earrings and swimwear). For the return policy, you can check it here: https://www.justfashionnow.com/information/Returns

Before ordering, please check our policies carefully. Your patience and understanding is highly appreciated.

We apologize that you did not have a good shopping experience with us. We hope you could have a better shopping experience and will try our best to improve our products and services.

Thumbnail of user svetlanas29
1 review
15 helpful votes
  • Send Message
April 1st, 2019

On March 16 I ordered some clothes, paid for expedited shipment. Was charged (via PayPal) immediately. Had to get my order in a week. As of April 1, it is still "being processed". Customer service phone is inaccessible. Sent them 2 emails, that were never answered. Highly doubt I'll EVER get my order.

Thumbnail of user justfashionn
Justfashion N. – JustFashionNow Rep

We receive a high number of e-mails and requests during the peak season and therefore the response time is delayed.
For order status inquery, please do submit such an exact message as "Where is my order?" for faster response.

Thumbnail of user rachr162
1 review
0 helpful votes
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January 9th, 2024
Verified purchase

Your service was excellent but the quality of your goods are average. Your photographer is excellent as he brings out the best in the items you are selling but in actual fact the items are far below what you see. I would say you get what you pay for, nothing more. I hate giving you a not so good review but as communications and delivery go they were very good.

Reason I chose this product:

Something that catches my eye

Thumbnail of user amandax495
1 review
0 helpful votes
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December 15th, 2023
Verified purchase
• Updated review

I ordered a dress that showed glitter paint but when it arrived is was just plain paint. I am giving you another chance the sweater shows glittery sequins and sparkles, we will see when it is delivered.

Quality
Had to try a second time to get what I wanted No explanatio...
July 16th, 2022
Verified site experience
• Previous review

Had to try a second time to get what I wanted No explanation from you about why it was refused first time

Thumbnail of user annew6
2 reviews
3 helpful votes
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October 26th, 2023
Verified purchase
• Updated review

Needs more filters - sleeve length, color type, fit as examples. Takes too long to shop. Overall quality is great. Sizes are inconsistent, but mostly run large. The descriptions are excellent though so pay attention to the descriptions. Customer service was very responsive when contacted about a question.

prompt reply and follow-up. They did their job well.

Reason I chose this business:

I got a shirt from my sister that I suspect was too big for her. She described the site as taking patience, but good prices. I would agree.

Reason I chose this product:

Colors, patterns, styles, pricing.

Service
Quality
Thumbnail of user missw50
Miss W. – JustFashionNow Rep

Dear customer

Thank you for taking the time to provide feedback on your recent order. We sincerely apologize for any confusion or inconvenience caused.

Your satisfaction is our top priority, and we will continue working hard to maintain the quality of our products and services. We value your feedback and appreciate your trust in our brand.

There are product categories at the top of our website, and you can choose the category that interests you. We appreciate your feedback and would like to investigate the issue further to determine any areas in which we can improve.

About the size, we don’t have a standard size. Our size chart is accurate. “Size Guide” with detailed product measurements is included on each product page. Be sure to check the measurements provided for each item online and compare them with yours to ensure a better fit. Please note that our size chart is not universal, different product sizes will vary. We strive to provide accurate measurements and sizing information to help our customers choose the right fit.

We understand how important it is for our customers to receive their orders in a timely manner. We are committed to improving our stock of items and shipping services to provide faster delivery times for our customers.We appreciate your patience and understanding, and we would like to offer our sincere thanks for choosing our services.

If you need additional assistance, please feel free to contact us by email at support@justfashionnow.com. We will reply to you within 24 hours.

Best regard,
Ashley
JUSTFASHIONNOW

Needs more filters
October 19th, 2023
Verified site experience
• Previous review

Needs more filters - sleeve length, color type, fit as examples. Takes too long to shop. We'll see what the quality is prior to recommending to family and friends.

Thumbnail of user bobs1883
1 review
5 helpful votes
  • Send Message
July 29th, 2022
Verified purchase

My wife ordered a summer dress. Took 3+ weeks to arrive. Didn't realize that it was coming from China. Quality seemed OK, but too small. Just be aware that you're on the hook for return shipping and, and yes, it's going back to China. So, if your looking for a refund on a $30-$40 item, the return cost will nearly equal the item's cost. The seller knows this. Their solution is a 15% refund instead of a return. So she gets a dress that she can't wear and I get $5 back. Not my idea of a good retailer. So, it looks like this one is going to the local thrift shop. My advice is to avoid Facebook ads and stick to Amazon.

Thumbnail of user mariai970
1 review
0 helpful votes
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November 24th, 2023
Verified purchase
• Updated review

5 stars when I receive my T- shirt
I had no need to wait for a long time.
It was interesting to track its sending all along America.
The cost of the T-shirt was affordable
I hope economical situation in my country improves in the next years in order to buy your nice clothes

Reason I chose this business:

I like most of your clothes. They're all very striking.
I would go on requesting some more but the Customs regulations in Argentina are so expensive that I cannot afford them.

Reason I chose this product:

The Halloween T-shirt is funny. I'd love to wear it next October 2024

Quality
5 stars when I receive my T
October 19th, 2023
Verified site experience
• Previous review

5 stars when I receive my T- shirt

Reason I chose this product:

The Halloween T-shirt is funny. I'd love to wear it

Thumbnail of user kaylag329
1 review
0 helpful votes
  • Send Message
November 25th, 2023
Verified purchase
• Updated review

I love the clothing offered and my only complaint is when I put one in my cart, it starts over again and I have to scroll all through every time from the beginning to where I left off which often stops me from ordering for mode as it takes 2,3,4 x more and I'll just give up. Which means I don't order more and I order less. Just a suggestion.

Reason I chose this product:

They are normally true to size and asthma my age, I dint want to look frumpy. I still want to look good when I go out.

Quality
I LOVE the items I have picked out, can't wait to wear...
October 28th, 2022
Verified site experience
• Previous review

I LOVE the items I have picked out, can't wait to wear them! It was such a simple and easy way to get really pretty clothes with little to now effort. Great experience so far!

Thumbnail of user lindaz872
1 review
0 helpful votes
  • Send Message
July 29th, 2023
Verified purchase
• Updated review

I LOVE looking at everything!
Prompt service, with great communication re parcel delivery etc.
I find the fit of the same size varies somewhat and returning items is difficult for me, though the return process seems straight forward.

Reason I chose this business:

Ease of ordering, lots of choices!
Good company to deal with.

Reason I chose this product:

I liked the styles

Quality
I LOVE looking at everything!
June 29th, 2023
Verified site experience
• Previous review
Thumbnail of user dianev335
1 review
0 helpful votes
  • Send Message
April 20th, 2021
Verified purchase
• Updated review

First time buying from outside the United States, l will not be able to give a better review until the items are delivered in 20 days. In my opinion that is too long to wait. I regret making this purchase already.

Reason I chose this business:

I had seen the website over several months and decided to use it

Reason I chose this product:

The clothes I saw were attractive

Value
Shipping
Quality
First time buying from outside the United States, l...
March 21st, 2021
Verified site experience
• Previous review

First time buying from outside the United States, l won't be able to give a better review under items are delivered in 20 days. In my opinion that is too long to wait

Thumbnail of user rachh50
1 review
0 helpful votes
  • Send Message
May 15th, 2022
Verified purchase

1 loved the selection - needed more colour choices
2 easy to navigate shop appreciate sizing charts
3 order took long time to arrive almost a month.
4 overall quality seems good washed well fabric light and durable

Quality
Thumbnail of user antoninaw1
1 review
0 helpful votes
  • Send Message
July 24th, 2020

I buy many things here. From clothing, accessories, bags and shoes! I love this site! It has quickly become one of my all-time favorite online shopping sites and I don't think that will change. Prices are also really hard to beat, very affordable and a wide variety of items. There is something for everyone!

Thumbnail of user annp939
1 review
0 helpful votes
  • Send Message
August 27th, 2023
Verified purchase

Ordered 2 dresses Aug 28. Received one within days. Yay! But no word on the other one. Both were paid for. I had to use chat to get an updated status. Issue was addressed. Hope to still get my dress. Thanks!

Thumbnail of user ignaciap2
1 review
0 helpful votes
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June 8th, 2020

So far, this website is a gold mine of all the beautiful, most beautiful clothing designs that I can't seem to find anywhere (at least not at an affordable price). It's definitely worth checking out and you might find something really special.

Thumbnail of user amys1574
1 review
0 helpful votes
  • Send Message
April 1st, 2021
Verified purchase
• Updated review

My first time using your site. Waiting to order more if sizes are true to chart! Had issues with lots of sights saying they have my size but when I get it, it's too small! Just making sure before blowing a lot of money on something I can't wear!

Reason I chose this business:

They advertise plus sizes

Reason I chose this product:

The dress is beautiful and I love my earrings! You have so many beautiful items I wish they would fit me!

Quality
Thumbnail of user affj
aff j. – JustFashionNow Rep

Thank you for your shopping.
Sizes of different items differ. There is the corresponding detailed measurements for the specific size in the product detailed. You could compare them with your measurements.

My first time using your site
March 1st, 2021
Verified site experience
• Previous review

My first time using your site. Waiting to order more if sizes are true to chart! Had issues with lots of sights saying they have my size but when I get it, it's too small! Just making sure before blowing a lot of money on something I can't wear!

Thumbnail of user nilr2
1 review
1 helpful vote
  • Send Message
May 19th, 2020

Very good page! I can get so many different beauty clothes and accessories for such an incredibly cheap price! Shipping may take a while depending on how long the item takes to transport, but overall it's a worthwhile experience!

Thumbnail of user beverlyi92
1 review
0 helpful votes
  • Send Message
July 17th, 2022
Verified purchase
• Updated review

Love the unique fabrics and styles that are just my style. Important to check sizes on each product to get correct size, no consistent sizing.
High quality products and comfortable fits.
Great Deals!
Delivery can be very slow, but it's worth the wait.

Quality
Fun fabrics you don't see anywhere else
May 7th, 2022
Verified site experience
• Previous review

Fun fabrics you don't see anywhere else. Can't wait for my first order to arrive.

Thumbnail of user giovannac22
1 review
1 helpful vote
  • Send Message
January 21st, 2020

This boutique has incredible service and lots of amazing clothing designs to choose from. The shipment was fast arrived in perfect condition. Affordable clothes too that are of great quality with many options and colors available.

Thumbnail of user electraf2
1 review
0 helpful votes
  • Send Message
December 6th, 2019

Online store very easy to deal with. I bought sweaters, caps and other items here. All have been of high quality, very durable and are reasonably priced. Shipping is also fast. Nothing but positive aspects.

Thumbnail of user claribelk
1 review
0 helpful votes
  • Send Message
November 3rd, 2021

This website has an excellent selection of clothing and the prices are much more competitive than any other website you have visited. Shipping was normal, no problems. I bought many clothes and they were all very well packed. Overall, a very positive shopping experience.

Thumbnail of user madelinr2
1 review
0 helpful votes
  • Send Message
October 25th, 2021

They promised a nice dress they delivered! There are many stores on the internet that you cannot speak well about, except this one! Everything is perfect. Size, color, very fast delivery. No customer could ask for more. Thanks!

Thumbnail of user angelap1186
2 reviews
0 helpful votes
  • Send Message
July 20th, 2022
Verified purchase
• Updated review

My first time ordering just a little eerie. Hoping sizing is good so I won't have any returns but that was hopeful thinking, I am in process of resolving size return resolutions as the one order was split into three shipments.

Horrible, I could only only try to chat as this seller is in Beijing n had no phone accessible. . I'm still trying to resolve another return issue.

Reason I chose this business:

The blouses that I purchased look so pretty that I decided to try Just MyFashions, although I had 3 blouses that by the size of large were small and I have had to have the issues to be resolved.

Reason I chose this product:

Liked the styles

Service
Quality
My first time ordering just a little eerie
May 21st, 2022
Verified site experience
• Previous review

My first time ordering just a little eerie. Hoping siding is good so I won't have any returns

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From the business

JustFashionNow is a global trendsetter online fashion Website. We aim to provide everyone with the latest fashion at an affordable price!
We focus on the latest women's trends. Fresh items dropping daily with all the categories and 10000+ styles including dresses, blouses, tops, and pants.
JFN is stocked with everything you need to build your look! We've got Fashionable Products, Exclusive Deals, Secure Payment, and 24hrs Contacts!
Visit our store here or Download the JustFashionNow App below and start your fashion path at affordable prices!
Website: https://www.justfashionnow.com/
APP:https://justfashinnow.onelink.me/hWkv/kefu1124

Company Representative

Thumbnail of user missw50
Miss W.
Typically responds within 8 days

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