• JustFashionNow

JustFashionNow

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Overview

JustFashionNow has a rating of 3.5 stars from 11,475 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with JustFashionNow most frequently mention customer service, online boutique, and good quality. JustFashionNow ranks 8th among Women's Clothing sites.

  • Service
    2755
  • Value
    449
  • Shipping
    439
  • Returns
    263
  • Quality
    6947

Proactively asks for customer feedback

This company responds to reviews on average within 8 days

Positive reviews (last 12 months): 66.1%
Positive
39
Neutral
11
Negative
9

Instant Feedback

122,849 reviews

347
See all photos
How would you rate JustFashionNow?
Top Positive Review

“JFN feedback”

Wanda H.
11/27/23

Would like to look at more items on 1 page instead of flipping through. 10 - 15. I get WAY too many emails in a day, for this reason I am not ordering anymore. Product seemed fine although material is thin. Love the styles

Top Critical Review

“Never again”

Sean K.
1/16/24

The delivery is taking forever. We are a month into the order and the final item is still not processed, much less shipped. Also, one t-shirt arrived and was not fully stitched. One sleeve had not been sewn at all. All items were the same size but the items varied in size by at least three sizes. Absolutely no quality control or consistency of sizing between items. Never again.

Reviews (11,475)

Rating

Timeframe

Other

Reviews that mention popular keywords

customer service (937) return policy (529) shopping experience (1599) return label (111) credit card (483)
Thumbnail of user judithw887
Florida
1 review
0 helpful votes
  • Send Message
April 17th, 2024
Verified purchase

Thought I was supposed to get a first time purchaser discount. Where is that? Also thought the Vode: luckycart would be used... not very clear. Disappointed...

Reason I chose this product:

Will see what these items are like & how quickly they arrive before I decide

Thumbnail of user seank680
Illinois
1 review
0 helpful votes
  • Send Message
January 16th, 2024
Verified purchase
• Updated review

The delivery is taking forever. We are a month into the order and the final item is still not processed, much less shipped. Also, one t-shirt arrived and was not fully stitched. One sleeve had not been sewn at all. All items were the same size but the items varied in size by at least three sizes. Absolutely no quality control or consistency of sizing between items.

Never again.

Reason I chose this business:

The fashions looked wonderful but the products were poor quality.

Reason I chose this product:

The fashions looked wonderful and there was a large selection of very intriguing items.

Quality
Thumbnail of user missw50
Miss W. – JustFashionNow Rep

Dear Customer,

We apologize for the delay in delivering your order and any inconvenience it may have caused. We understand that timely delivery is essential, and we always strive to provide accurate delivery estimates. However, sometimes hot sale items may require more time to prepare before shipment.

Regarding the quality issue, we apologize for any defects or inconsistencies in sizing that you may have experienced. We take quality control seriously and assure you that we will investigate the matter thoroughly. Please send us photos of the not fully stitched t-shirt so that we can verify the issue and offer a resolution.

In terms of size inconsistency, please note that each item has different sizing, and we provide a "Size Guide" with detailed product measurements on each product page. If the actual dimensions of the item you received are not the same as the ones stated on our size chart, please send us photos of the real item with size measurements for our check.

Upon checking, the last item was delivered successfully. If you wish to return any purchased items, please contact customer service to obtain a return label. Except for final sale items, purchases (excluding swimwear, bikinis, bags & accessories, lingerie, bras, and final sale items) can be returned within 30 days after delivery.

Again, we apologize for any inconvenience caused and hope that you will consider shopping with us again in the future.

If you need additional assistance, please feel free to contact us by email at support@justfashionnow.com. We will reply to you within 24 hours.

Best regard,
Echo
JUSTFASHIONNOW

Very straightforward online experience and a huge selection
December 6th, 2023
Verified site experience
• Previous review
Thumbnail of user wandah254
Maine
2 reviews
0 helpful votes
  • Send Message
November 27th, 2023
Verified purchase
• Updated review

Would like to look at more items on 1 page instead of flipping through. 10 - 15.
I get WAY too many emails in a day, for this reason I am not ordering anymore.
Product seemed fine although material is thin. Love the styles

Asked about getting less emails, they said it can’t be changed.

Reason I chose this business:

Just thought I’d try.

Reason I chose this product:

I’ve been looking at your items for several months & finally decided to try them

Service
Quality
Would like to look at more items on 1 page instead...
November 4th, 2023
Verified site experience
• Previous review

Would like to look at more items on 1 page instead of flipping through. 10 - 15

Reason I chose this product:

I’ve been looking at your items for several months & finally decided to try them

Thumbnail of user michaelc4760
Pennsylvania
3 reviews
9 helpful votes
  • Send Message
May 27th, 2021

Fabric is tissue paper thin. Poor communication and customer service after sale. Returns have limited time window and are difficult to say the least. Be careful when you can not find a place of business address. You've been warned!

Thumbnail of user affj
aff j. – JustFashionNow Rep

Items can be returned within 30 days from the final delivery date (except for final sale items, earrings and swimwear). For the return policy, you can check it here: https://www.justfashionnow.com/information/Returns

Before ordering, please check our policies carefully. Your patience and understanding is highly appreciated.

We apologize that you did not have a good shopping experience with us. We hope you could have a better shopping experience and will try our best to improve our products and services.

Thumbnail of user svetlanas29
Illinois
1 review
15 helpful votes
  • Send Message
April 1st, 2019

On March 16 I ordered some clothes, paid for expedited shipment. Was charged (via PayPal) immediately. Had to get my order in a week. As of April 1, it is still "being processed". Customer service phone is inaccessible. Sent them 2 emails, that were never answered. Highly doubt I'll EVER get my order.

Thumbnail of user justfashionn
Justfashion N. – JustFashionNow Rep

We receive a high number of e-mails and requests during the peak season and therefore the response time is delayed.
For order status inquery, please do submit such an exact message as "Where is my order?" for faster response.

Thumbnail of user candyc153
California
1 review
0 helpful votes
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December 29th, 2022
Verified purchase

I loved the images, and purchased over two hundred dollars in merchandise from Just Fashion Now. Nothing was as advertised. Way undersized, CHEAP materials, blouse patterns only on the front with a white back, shoe straps made of paper... Return policy is basically nonexistent. It was way too expensive to ship to China, and then only for a portion of the purchase price (basically you might get a credit for about 25% of what you spent). I could not believe this place is still in business, and site jabber needs to check their math, no way these people should have a 4+ star rating. Check out reviews at better business bureau and/or other sites.
Now they are sending me texts, and when I block their phone number, they use a different one. What a nightmare!

Tip for consumers:
Run, DO NOT SHOP AT JUST FASHION NOW! ... I am only taking time to write this review in hopes of preventing others from this having this horrible feeling of totally being ripped off. This place should NOT be in business.

Products used:
I purchased clothing, jewelry and shoes, could not return them, and couldn't even give them away.

* JustFashionNow attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Thumbnail of user missw50
Miss W. – JustFashionNow Rep

Thank you for your feedback and sorry to hear that you are not satisfied with our product or service.
In order to better help with your issue, could you please provide your order number for checking?

Thumbnail of user rachr162
Cyprus
1 review
0 helpful votes
  • Send Message
January 9th, 2024
Verified purchase

Your service was excellent but the quality of your goods are average. Your photographer is excellent as he brings out the best in the items you are selling but in actual fact the items are far below what you see. I would say you get what you pay for, nothing more. I hate giving you a not so good review but as communications and delivery go they were very good.

Reason I chose this product:

Something that catches my eye

Thumbnail of user amandax495
Florida
1 review
0 helpful votes
  • Send Message
December 15th, 2023
Verified purchase
• Updated review

I ordered a dress that showed glitter paint but when it arrived is was just plain paint. I am giving you another chance the sweater shows glittery sequins and sparkles, we will see when it is delivered.

Quality
Had to try a second time to get what I wanted No explanatio...
July 16th, 2022
Verified site experience
• Previous review

Had to try a second time to get what I wanted No explanation from you about why it was refused first time

Thumbnail of user mariai970
Argentina
1 review
0 helpful votes
  • Send Message
November 24th, 2023
Verified purchase
• Updated review

5 stars when I receive my T- shirt
I had no need to wait for a long time.
It was interesting to track its sending all along America.
The cost of the T-shirt was affordable
I hope economical situation in my country improves in the next years in order to buy your nice clothes

Reason I chose this business:

I like most of your clothes. They're all very striking.
I would go on requesting some more but the Customs regulations in Argentina are so expensive that I cannot afford them.

Reason I chose this product:

The Halloween T-shirt is funny. I'd love to wear it next October 2024

Quality
5 stars when I receive my T
October 19th, 2023
Verified site experience
• Previous review

5 stars when I receive my T- shirt

Reason I chose this product:

The Halloween T-shirt is funny. I'd love to wear it

Thumbnail of user kaylag329
Florida
1 review
0 helpful votes
  • Send Message
November 25th, 2023
Verified purchase
• Updated review

I love the clothing offered and my only complaint is when I put one in my cart, it starts over again and I have to scroll all through every time from the beginning to where I left off which often stops me from ordering for mode as it takes 2,3,4 x more and I'll just give up. Which means I don't order more and I order less. Just a suggestion.

Reason I chose this product:

They are normally true to size and asthma my age, I dint want to look frumpy. I still want to look good when I go out.

Quality
I LOVE the items I have picked out, can't wait to wear...
October 28th, 2022
Verified site experience
• Previous review

I LOVE the items I have picked out, can't wait to wear them! It was such a simple and easy way to get really pretty clothes with little to now effort. Great experience so far!

Thumbnail of user jonathani148
California
2 reviews
0 helpful votes
  • Send Message
August 27th, 2023
Verified purchase

Received my light weight cardigan after waiting weeks, but my 2 pair of pants were out of stock, very disappointing I have been refunded so that's a plus. Not sure if I'll order again even though they offer nice items, it just takes too long to receive and then to be disappointed again. I need to think on this.

Thumbnail of user dianestevensons
Canada
2 reviews
0 helpful votes
  • Send Message
August 19th, 2023
Verified purchase
• Updated review

I've been searching and checking your pages for several months. I finally decided to take a chance on your clothing. I'm looking forward to receiving my parcel of clothes soon. How long does it take to ship from your factory or warehouse to Ottawa, Ontario CANADA?
Good! The clothes came within 2 weeks. That was great!

Reason I chose this business:

1. Price
2. Ease of ordering
3. Tracking order was very good.

Reason I chose this product:

1. Price
2. Style
3. Colors
4. Quality
5. Ease of ordering

Quality
I've been searching and checking your pages for several...
July 20th, 2023
Verified site experience
• Previous review

I've been searching and checking your pages for several months. I finally decided to take a chance on your clothing. I'm looking forward to receiving my parcel of clothes soon. How long does it take to ship from your factory or warehouse to Ottawa, Ontario CANADA?

Thumbnail of user lindaz872
New Zealand
1 review
0 helpful votes
  • Send Message
July 29th, 2023
Verified purchase
• Updated review

I LOVE looking at everything!
Prompt service, with great communication re parcel delivery etc.
I find the fit of the same size varies somewhat and returning items is difficult for me, though the return process seems straight forward.

Reason I chose this business:

Ease of ordering, lots of choices!
Good company to deal with.

Reason I chose this product:

I liked the styles

Quality
I LOVE looking at everything!
June 29th, 2023
Verified site experience
• Previous review
Thumbnail of user kathy91
Indiana
1 review
0 helpful votes
  • Send Message
September 23rd, 2022
Verified purchase

Love that this site has all the cute cloths I could want. Only bad part is I have to wait a month or two before I receive them... but usually worth it. This time, most of my items came within 3 weeks!

Quality
Thumbnail of user ignaciap2
Illinois
1 review
0 helpful votes
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June 8th, 2020

So far, this website is a gold mine of all the beautiful, most beautiful clothing designs that I can't seem to find anywhere (at least not at an affordable price). It's definitely worth checking out and you might find something really special.

Thumbnail of user madelinr2
California
1 review
0 helpful votes
  • Send Message
October 25th, 2021

They promised a nice dress they delivered! There are many stores on the internet that you cannot speak well about, except this one! Everything is perfect. Size, color, very fast delivery. No customer could ask for more. Thanks!

Thumbnail of user antoninaw1
Italy
1 review
0 helpful votes
  • Send Message
July 24th, 2020

I buy many things here. From clothing, accessories, bags and shoes! I love this site! It has quickly become one of my all-time favorite online shopping sites and I don't think that will change. Prices are also really hard to beat, very affordable and a wide variety of items. There is something for everyone!

Thumbnail of user electraf2
New Jersey
1 review
0 helpful votes
  • Send Message
December 6th, 2019

Online store very easy to deal with. I bought sweaters, caps and other items here. All have been of high quality, very durable and are reasonably priced. Shipping is also fast. Nothing but positive aspects.

Thumbnail of user elizabetht1368
Canada
1 review
0 helpful votes
  • Send Message
May 21st, 2022
Verified purchase

Sizing is not very consistent. Some items didn't fit. Return policy definitely needs to be addressed! If making it difficult was your aim, consider it achieved! Pictures of everything except my first born child! Pretty much no customer service.

Service
Quality
Thumbnail of user rachh50
Texas
1 review
0 helpful votes
  • Send Message
May 15th, 2022
Verified purchase

1 loved the selection - needed more colour choices
2 easy to navigate shop appreciate sizing charts
3 order took long time to arrive almost a month.
4 overall quality seems good washed well fabric light and durable

Quality
Thumbnail of user giovannac22
GB
1 review
1 helpful vote
  • Send Message
January 21st, 2020

This boutique has incredible service and lots of amazing clothing designs to choose from. The shipment was fast arrived in perfect condition. Affordable clothes too that are of great quality with many options and colors available.

Thumbnail of user eleanord87
Delaware
1 review
0 helpful votes
  • Send Message
March 2nd, 2023
Verified purchase

First time purchasing from this site. Shopping was convenient. Took a few weeks for delivery. Was pleased with some of the items, however 2 or 3 were larger in size than expected. If they are too large for my daughter, I will consider donating them to a local charity for the homeless as return postage is way too expensive.

Quality
Thumbnail of user beverlyi92
North Carolina
1 review
0 helpful votes
  • Send Message
July 17th, 2022
Verified purchase
• Updated review

Love the unique fabrics and styles that are just my style. Important to check sizes on each product to get correct size, no consistent sizing.
High quality products and comfortable fits.
Great Deals!
Delivery can be very slow, but it's worth the wait.

Quality
Fun fabrics you don't see anywhere else
May 7th, 2022
Verified site experience
• Previous review

Fun fabrics you don't see anywhere else. Can't wait for my first order to arrive.

Thumbnail of user nilr2
Norway
1 review
1 helpful vote
  • Send Message
May 19th, 2020

Very good page! I can get so many different beauty clothes and accessories for such an incredibly cheap price! Shipping may take a while depending on how long the item takes to transport, but overall it's a worthwhile experience!

Thumbnail of user vickis577
Texas
1 review
0 helpful votes
  • Send Message
August 2nd, 2022
Verified purchase
• Updated review

Ordered 3 tops They came in separate package over a 2 week period. Overall delivery about what I expected but you must be patient as it takes 4 weeks or more Quality of these 3 tops is good. Have not washed them yet, however. :)

Wish i could take advantage of two discount codes,...
May 27th, 2022
Verified site experience
• Previous review

Wish i could take advantage of two discount codes, free shipping and % off. But I know that really is not fair.

Almost too many selections :) hard to get through...
July 1st, 2021
Verified site experience
• Previous review

Almost too many selections :) hard to get through all the choices

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From the business

JustFashionNow is a global trendsetter online fashion Website. We aim to provide everyone with the latest fashion at an affordable price!
We focus on the latest women's trends. Fresh items dropping daily with all the categories and 10000+ styles including dresses, blouses, tops, and pants.
JFN is stocked with everything you need to build your look! We've got Fashionable Products, Exclusive Deals, Secure Payment, and 24hrs Contacts!
Visit our store here or Download the JustFashionNow App below and start your fashion path at affordable prices!
Website: https://www.justfashionnow.com/
APP:https://justfashinnow.onelink.me/hWkv/kefu1124

Company Representative

Thumbnail of user missw50
Miss W.
Typically responds within 8 days

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