Placing order & receiving great, but all too small
The clothing styles are very conservative which I like. Ordering was easy.
Website jumps around. Difficult. Great variety of items.
Website jumps around. Difficult. Great variety of items.
Fashions are good quality and site is easy to navigate! I will shop here again.
Fashions are great and site is easy to navigate! I will shop here again.
Great prices and if received as promised I will shop here again.
I need to replace with correct size or send a refund slip
Fabric of item not easy to determine from illustration
I had a visa gift card to use but your site doesn't allow that. Consider adding option.
It was quick and easy because you have beautiful clothing.
Shopping is easy - takes time to get product but well worth the wait.
Shopping is easy - takes time to get product but well worth the wait.
Not sellers fault but waiting over 2 months for delivery is exasperating
Order came quickly and leggings are good quality material
. I enjoyed looking at the clothes. Shipping is a little high.
All went well. I enjoyed looking at the clothes. Shipping is a little high.
I am a tactile shopper, so shopping online is challenging, not your site.
My choices are bright, colourful and really unique - compliments to your designers.
My choices are bright, colourful and really unique - compliments to your designers.
The shipping time is ridiculously long. This should come in less than 7 days.
Thank you so much for your feedback and we'll report it to improve our product and service.
The shipping time is ridiculously long. This should come in less than 7 days.
Website is easy to use and products are priced nicely
I received the wrong size. There was an XL in a bag marked with M.
All went well, however your shipping charge of $14.+ seems high!
All went well, however your shipping charge of $14.+ seems high!
Good just not clear pf returns and would like free shipping
Sorry for any inconvenience. We understand that different people have different expectations on the items but we are always trying to offer the most favourable goods to our customers.We will do every effort to provide better products and services.
Good just not clear pf returns and would like free shipping
I look forward to my choices and possible future purchases
I look forward to my choices and possible future purchases
Answer: Because you get lured in by deals and don't read reviews. My loss too, glad I never ordered more items - I think this company is a fraud, or unable to cope with plain business, shouldn't be allowed to operate at this level
Answer: I ordered 3 items. What I was sent was not what was pictured. The items smelled to bad that it was alarming. The whole order went into the trash.
Answer: Hi Angela, I don't think the complaints are solely about slow delivery - some people are saying that the quality of the goods that they received were poor. I'm glad that people have taken the trouble to write in and give a review. I was going to buy some shoes from 'justfashionnow', but after seeing all these complaints - I have decided not to bother.
Answer: How can we get this fraudulent company off the internet? I doubt China cares about the Better Business Bureau. I am going to donate my horrible faux linen dresses and not waste any more time or $ on returning items. I am sure this is just what the Chinese company hopes for, and probably the way in which they can stay in business. MY MISTAKE FOR NOT READING REVIEWS BEFORE ORDERING!
Answer: JustFashionNow is trustworthy.Up to 95% of our customers love our products and service. In fact, even for a famous and large company, there is a few negative reviews as well. You can't always please all. Hope for your understanding. But we still relay on different customers' feedback to improve our products and quality. If there is any question or confusion, please contact our customer service at https://www.justfashionnow.com/account/contactus. We will help you to resolve the issue ASAP.
Answer: DO NOT PAY ANY MONEY TO THIS COMPANY! Read the reviews and be aware that many people, including me, have been sent sub-standard items & had little or no luck in getting money refunded. They are a company who do not supply goods as described in the adverts. Stay away from Justfashion. Just saying!
Answer: It takes forever to ship. But it should finally arrive. But don't expect it to be the item you ordered. The items advertised and their descriptions may not be accurate. But they will never admit their mistake. My wife purchased a dress that was described as being linen/cotton, but the dress that arrived was cotton/polyester. It was virtually impossible to get the mistake corrected. The website would not transmit the request for a refund/exchange. All you get is a form letter explaining how to request a refund/exchange. When they finally did answer my repeated emails, they said I would have to return the dress to China at my own expense. And there was no guarantee the replacement would be linen/cotton.
Answer: I am asking for same return address but no reply... did you end up getting a refund?
Answer: Do not order from this company-
Answer: Could you please tell us your order number so that we can check it for you? If you don't know your order#, please tell us your full name as well as your shipping address.
JustFashionNow has a rating of 3.5 stars from 11,475 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with JustFashionNow most frequently mention customer service, online boutique and good quality. JustFashionNow ranks 7th among Women's Clothing sites.
Thank you so much for your feedback and we'll report it to improve our product and service.