Justfly.com

I should have read the reviews! Tried twice to book with them, and both times the booking was cancelled AFTER confirmation, because of an "issue" with my card. The second time I even waited on the phone while the charge went through, and the rep said it was fine, and then I received the cancellation email after I hung up. HOWEVER, with bits and pieces of the charges from multiple airlines showing up as pending on my bank account, I called those airlines and found that one charge from the second booking (the return flight!) was still confirmed and we were being charged for it. How the heck are we supposed to use the return flight if we can't even get there? Hoping all charges are successfully reversed soon, so we can use our money elsewhere. STAY AWAY FROM JUSTFLY.

I have booked many return flights RSW- ZRH- RSW in the past. This is my first booking with you, attracted by your lower price. What a nightmare.
Firstly when I booked as soon as your price alert reached my email inbox, the stated price had gone up, yet I did book.
My credit card statement showed 4 transactions viz the actual stated (higher)price, then a transaction of 0.00 and then $1.00 and a foreign transaction fee of $18.56
I have never had a foreign transaction fee ever paying with my US credit card. Moreover your transaction charges of $0.00 and $1.00 made BOA suspicious
And closed that c/c and issued a new card (still to arrive)
What an experience, never use your services again.
Dr. A Henschel M.B.Ch. B.
PS. JustFly never responded to my complaint, just an automated response.

JUst cancelled a flight reservation to Managua NIcaragu due to the political unrest, people killed and US Embassy travel alerts. I called TACA and was told cancellation is ok but with a $150.00 cancellation fee. Ok with me but I thought better to cancel with Justfly because that's where I made the original reservation. Filled out the online cancellation request and Justfly showed the $150.00 cancel fee. All good so far. I hit the button - done but when I printed the cancellation fee was $279.25. I called Just fly as was told the additional $129.25 was a JUstfly cancel fee in addition to the TACA airlines fees. Whew--. Pretty hefty when it was done all online. This is one company I will not be doing business with again. You know-I could accept $25.00-$50.00 on the Justfly side but $129.00? Outrageous, just sayin. I thought they were more honest.

So I had to cancel my flight due to COVID-19 and I bought insurance for that reason. To make a long story short after speaking with an agent they gave me nothing as promised. My travel was supposed to be 100% refundable. Not only did the insurance do absolutely nothing for me besides cost an extra $25 they gave me a credit only for future use and then charged me 2 fees. One of $35 and another for $50! This company is a joke, NEVER EVER USE THESE FRAUDS! I'm looking into seeing what our state congress can do for me.