Really easy to use. Fare was in my price range and there were no hidden fees. I would recommend this site to my friends and family.
Booked our girls a trip to San Diego and found the lowest price using this site! Quick and easy. I will definitely use this site again!
Easy to book and great prices. Checkout was quick. Only issue is it suggested choosing seats and the website will not load properly to choose seats
Got a great price on round trip tickets to Rome. Site was easy to use! We received email updates that helped us get the great price.
Very easy to use site nothing complicated about it at all. The prices are was under the cost of other site and even the cheap tickets
My experience was good overall. THERE WAS A BIT OF CONFUSION ON THE AGENTS PART AS FAR AS CANCELLING A SINGLE FLIGHT AND BOOKING 2 AT THE VERY SAME TIME.
It's pretty simple and efficient, everything was clear, although it was my first time using it, but I didn't find any trouble finding what I wanted
Everything was very straight forward. It was a quick and painless process! I am also very happy with the price that I received for my ticket.
Great prices and flexible times to travel. I would highly recommend this to anyone. I will continue to purchase my flights through here from now on
Somewhat frustrating when a price is advertised and by the time you fill out all info needed and go to check out the fairs are unavailable
I was hoping I could get a better rate, but. Meh, it was ok. Next time I shop around, I might stop here and check the rates. Not too bad.
I flew to visit Johannesburg, South Africa for a vacation and it was amazing. The tour was great and don't even ask me about the food.
Just fly was very user friendly! We had our flight booked in no time! Great rates! We would definitely book with just fly again! Thank you!
Very good customer service. I am not used to booking this way. I called several sights and the prices were higher when I spoke to someone
Thanks for getting me hooked up to go to cali, I'm looking to give Athens Greece a visit next year if you have any deals there. I'm hooked on travel!
I had to cancel my original booking due to the COVID-19 pandemic. I knew there was a $35 charge for canceling the flight. But after looking at flights for a make up trip, and after spending several hours looking for a flight, I was charged an additional 535 aside from the grand total, which I was never told about. I have tried to get someone to help me and I keep running into people that I cannot understand and will not do anything to help. The confirmation email clearly states to my total. But just fly claims that there is an additional 535 That needed to be collected. This is ridiculous because I was never informed of this charge. I try to speak to a manager or supervisor and they just keep telling me that a customer representative will help me. So every time I speak to someone I have to start all over and explain every single thing that I have dealt with with previous representatives. Today I spoke to a customer representative who stated, That he will be the last representative that I speak to regarding this matter. That there is nothing anyone else can do for me, that he has already explained the policies. But it just seems that they just don't understand that the reason that I am upset, is about an additional 535 charge to me without my consent. I am not sure what else to do at this point. But I know that I will never ever, Use this website to book again. They stayed in their email all because of the pandemic we want to help our customers. But in reality I think it's nothing more than finding a way of making another dollar. They tell me that they can't even see my confirmation email with the total price is on their end. You got to be freaking kidding me, that you cannot see the email where it clearly states my grand total versus, the extra$535 they are charging me. I am not sure if anyone else has gone through this issue. But I do hope that there is not. Because this has been a freaking nightmare and every time I speak to them all I am left with, is a freaking headache.
Great, efficient, good content. Thank you very much for the provided services. Thanks for everything!
Overview
Justfly.com has a rating of 2.7 stars from 6,162 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Justfly.com most frequently mention customer service, credit card and cancellation fee. Justfly.com ranks 7th among Discount Travel sites.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members