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How would you rate KEL Attorneys?
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Florida
1 review
2 helpful votes
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Ripoff, stay away
May 16, 2016

Stole $1,400 from me told me my case handler Amanda and my attorney Scott Mills both quit. Then gave me an opt. Out offer by mailed letter didn't show any effort to help. They hang up on me they lied to me by saying I was entitled to a refund but then stone walled and are the scum of Orlando.

Date of experience: May 16, 2016
Florida
1 review
4 helpful votes
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Customer Focused
November 29, 2016

When you are going through a difficult time and bankruptcy is the option you chose, you want to make sure you have a law firm who will provide you the answers and results you are looking for. KEL is the answer. We reached out to them for the free consulation and received a step by step explanation on our options, and how the process would work. The bonus was their support team and how they responded to our questions over the past 5 yrs as we went through the process. Kristi Mountz was our contact person and was spectacular no matter how dumb our questions were or how much we vented when things weren't making sense. I would highly recommend KEL if you are struggling and need an option to provide you peace of mind with your decision. Thank you KEL for your professionalism and support.

Steven - St. Augustine FL

Date of experience: November 29, 2016
Florida
1 review
11 helpful votes
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Terrible firm
May 28, 2015

This firm charged me thousands of dollars and said the case would be over in months. Instead, they wasted my money on phone calls and emails to me and the opposing attorney with "updates on the case". However these updates stated nothing for progression

Date of experience: May 28, 2015
Florida
1 review
6 helpful votes
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My case was reviewed and taken by an experience attorney I felt comfortable with. Except on the day of the trial when it really counted he did not show up, instead they sent the most inexperience lawyer they could find. Needless to say I lost the case and now my home. While in trial the attorney did not say one word in my defense, not one word. I paid for a legal recorder the only thing that attorney stated was her name. I did not just pay you $2500 to say nothing... in my defense. When I called the law firm and asked what happened no body returned any of my phone calls. Just got the usual run around. If the Attorney I though that was supposed to represent me could not make it at least send me someone with experience.

Date of experience: April 12, 2016
Florida
1 review
5 helpful votes
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Very Professional
November 1, 2016

Thank you so much to Matt Englett at LA LAWYER ASAPfor your professionalism and getting my papers file for my BK... I was impressed with the office staff and their professionalism. Thanks again.

Date of experience: November 1, 2016
New York
1 review
5 helpful votes
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Kel Attorneys provide the best service in their line of work. With their help I was able to sort out a long mortgage dispute and finally move into my dream house. It's their professionalism and willingness to help that I am most thankful for.

Date of experience: August 21, 2011
Tennessee
2 reviews
7 helpful votes
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Ripped off by KEL
April 28, 2016

My wife and I hired K. E. L. To represent us in a case. We were assigned a lawyer that we felt good about but before the court date he and several other they assigned us subsequently were no longer with the firm. On court date no lawyer from K. E. L. Showed up and the judge awarded the other side the case by default. When we tried to get K. E. L. To make it right, they wanted additional funding and for us to sign a form stating that they had represented us in good faith. It cost us everything we had, including our home.
If you are considering hiring them my suggestion is to run the other way as fast as you can.

Date of experience: April 28, 2016
Florida
1 review
4 helpful votes
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STEALING FROM SINGLE MOMS
November 22, 2017

I retained an attorney for $4000. After taking my check and cashing it, I never heard back from them again. When I noticed nothing was happening, attorney did not respond, secretary made excuses, I marched in there and cancelled my case. Another attorney met with me and said they would return the monies left over, I NEVER HEARD FROM THEM AGAIN. They stole my money just like that.

Date of experience: November 22, 2017
Washington
1 review
4 helpful votes
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I just wanted to express appreciation on the way my Short Sale was handled. Within the past few months I have had the pleasure of working with one of KEL employees. Her promptness and dedication in handling my case with Chase bank went smoothly.

She returned every one of my phone calls and emails. Her attitude and professionalism is an asset to your firm. Although I never had the privilege to meet her face to face I thank her for all her hard work and dedication.

In these times of financial hardship throughout the world, and with so many families needing assistance with their mortgages, I am happy I found KEL.

Date of experience: August 17, 2011
Florida
1 review
5 helpful votes
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For $500 got nothing but two weeks of welcome emails then she went on vacation nov 23 thru dec 1 I demanded refund KEL said no and hung up on me. They are greedy too many people knew nothing about my case Eddie did free consultation didn't tell paralegal most information. I want my money back. I am recent widow living on social security. Shame on KEL attorneys

Date of experience: December 11, 2015
Florida
1 review
3 helpful votes
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Don't fall for it!
September 26, 2016

Incompetence, horrible service. I did not even know who was handling my case since it was passed on to several different people, who never responded to phone calls, emails, etc
I felt scammed. After you sign the contract and pay good luck getting a hold of them.

Date of experience: September 26, 2016
Canada
2 reviews
10 helpful votes
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Please do not hire them
October 19, 2016

Kel now ASAP lawyers in Orlando took $1500 of our money and 10 months later nothing has been done. The receptionist, if she answers, would put us on hold and never return... Phone calls and emails were returned maybe 4 weeks late, paralegals changed without our knowledge. We even got a new lawyer who did not understand our case.
Please do a lot of research, speak to your friends for advice, but do not hire ASAP lawyers in Orlando. From our experience they took our money and wasted our time. I would rather give them a zero rating but it is not possible. I am very sad we hired them :(

Date of experience: October 19, 2016
Arkansas
1 review
6 helpful votes
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It's been since November 2015 since I paid them 1,500 for a divorce. They keep giving me different paralegal's/attorney's to work with but every time I think I'm getting closer, nobody follows through and the excuse is that "their not with us anymore". A simple easy divorce. Nothing to split. No child support required. Totally uncontested.

Date of experience: April 5, 2016
North Carolina
1 review
10 helpful votes
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This firm will do nothing for you, they will get their money, give you numerous amounts of attorneys which don't update themselves with your case in timely matter, file motions half $#*!, lâte for court hearings and so forth.

Date of experience: April 6, 2015
Texas
1 review
4 helpful votes
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Do not use
April 25, 2016

Biggest mistake of my life, the only thing they are good at doing is collecting money. I have heard all sorts of excuses from their systems being down to para legals being in the hospital and still haven't finished my bankruptcy

Date of experience: April 25, 2016
Texas
1 review
3 helpful votes
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WOW!
August 7, 2011

WOW! WOW! Exceeded our expectations. Me and my wife could not be happier in choosing KEL to help us. We were totally and completely unable to navigate the situation on our own. After 1 ½ years, desperate, failing, and not knowing what to do next… we discovered KEL. As being a small business owner I can only say their record keeping and organization must have a lot to do with their success. I really appreciate your business protocol. Once again, thanks.

Date of experience: August 7, 2011
Louisiana
1 review
4 helpful votes
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If you need an attorney please do not hire these people. I had a simple case that went on for a year, and because of that I lost my job and at the end of the trial I lost the trial because they let the state bringing evidence a whole year later. Besides that no communication no set lawyer. It was about seven different people who represented me throughout that year. I'm so disappointed in these people and I plead with anyone else not to hire these unprofessional people.

Date of experience: October 14, 2016
Florida
1 review
3 helpful votes
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They gave me a run around after the free consultation. Apparently the lawyer assigned to my case was no longer there then I called and called nothing. The portal empty. I requested my money after months of waiting they send me a letter of denial of my refund $1500. 00 I had hired lawyers before this is just plain fraud

Date of experience: June 2, 2016
Florida
1 review
5 helpful votes
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Oh BOY did the attorney talk a good game. She said, "People DON'T say no to KEL." Well, guess what opposing council said? They said, "No." Then they took forever to get anything done and I ended up having to do the leg work for myself.

I hope that you read these reviews before hiring these attorneys and believe that these aren't win some/lose some situations. KEL Attorneys lose consistently. There is a reason they make you sign a contract that repeatedly states that they promise you nothing. That's exactly what you get with them... nothing.

Date of experience: January 5, 2016
Colorado
1 review
3 helpful votes
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I hired these "attorneys" with the hopes of having my child support order modified after losing my job. They messed up the intake process and informed me that they couldn't represent me after receiving their full payment. I was promised a refund within 8 weeks. That hasn't happened and now they won't return my phone calls or e-mails. Stay clear of these people. I read the negative reviews and gave them a chance anyway since they were all I could afford. I regret this decision and hope to spare others from the same outcome. They will tell you the bad reviews will come from people that are unhappy because they didn't get their desired outcomes in court. I am writing this because they couldn't even get me to court and still want to keep my money.

Date of experience: October 19, 2015

Overview

KEL Attorneys has a rating of 1.4 stars from 124 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with KEL Attorneys most frequently mention law firm, return phone and court date. KEL Attorneys ranks 178th among Legal Services sites.

service
8
value
8
shipping
3
returns
3
quality
8