LabCorp

I had 6000 dollars worth of lab work done and because of insurance I had to pay 1000. I was on a payment plan and when I went in for a simple blood work I was asked to pay the remaining balance. It was told to me that I had a balance and needed to pay. When you come in a office to get blood work done you don't need to be asked to pay. Also when I got to the end of the payments and I hadn't kept up with the payments that they were taking out automatically and then stopped. They just took 260 from my bank account. I got a thank you letter from them for a authorization payment. The best that came out of this is I don't owe LabCorp any more money and they will never get another penny from me again. There are other labs that can do tests. I can get respect from other lab companies. Don't expect it from LabCorp

I am a nervous patient when it comes to getting lab work. It was a pleasant and reassuring visit at this particular Lab Corp. And the techician Rosa was so very patient and skilled. Surprisingly easy experience.

I have been billed for a service I did not receive in excess of $800. Not only have they been unable to locate any record of this transaction, they have not been forthcoming or helpful at all! After 6 weeks, several claims via email, phone and post, I still have not received a reimbursement. I have had to file a claim with my bank and get a laywer involved to clean up labcorp's mess. This lab, their billing and customer service is a joke.
While friendly, the staff in Herndon was completely incompetent. DO NOT RECOMMEND.

On May 3rd 2019
I went to the Langhorne Pa location Labcorp. The lady that drew my blood was so horrible. She basically pushed the needle in so hard my arm was killing me. Then pushing up on the tubes and kept turning them as she was pushing them in hard also. My blood was coming out so slow with bubbles. When I question her about it she got nasty and told me that's how my blood flows which is not true my doctor of 15 yrs passed away in Dec and I never had any of these problems or a bruise not a care in the world from her. I also needed a ua, reflex test she kept telling me no. I said can I see my paper work I'll show you where my Dr. Check it off then she looks again gives me a cup and says there's the bathroom go pee. Within 10 minutes my arm had a very dark purple bruise. I work for another lab company and ask the phlebotomist there what happened they said I have a hematoma. Its day 4 and the purple bruise is still there. Not allowed zero for ratings

I scheduled a pre employment drug screen at Crystal Rock Germantown location today at 11:30am and when I checked in I was told that the only person that does drug testing went on her lunch break and she won't be back for another 1/2 hour. When I expressed my frustration since my appt was specifically for a drug test, the front desk told me that there is no coordination between the online patient scheduling and their staff schedule. It makes no sense to have the ability to make an appt if when you get there is no qualify staff to do the service.

Went to a lab corp in Baytown that refused to service me due to an old bill from a physician that I've never heard of. Literally wouldn't draw until the payment was made and continued to refuse me service. Called number for customer service and rep was yelling and screaming at me over the phone. I will NEVER go to labcorp Again!

I am a physician who has used Labcorp many times. They have done okay until now. I realized their numbers for a specific kidney test were always very different from other places. They reported a single number for the eGFR when all other places have two separate numbers based on ethnicity. I asked them why they did not do that and if they were just choosing an average or perhaps one ethnicity and not the other. Twice I got the "we can't answer any questions" and "see our FAQa". Well, the FAQs are a joke and the test they do on kidney function is useless to me. I will not use this company again and would suggest some other company to others.

I had a appt, instructions were to check in on the app when i got to the location, i did, i waited an hour, there were no other people there and only one car in the entire parking lot which belonged to the person that was to do the test and then i was told their internet was down so they could not do the test, I would never go back there, they are so unprofessional. I called the person i was told was over this location. She said she would check on this and call me back Two days later I am still waiting. Dont go there!

This LabCorp was just perfect I'm an extremely hard stick Jacqueline was able to get the blood and I was in and out of there 45 minutes. The only problem was she's one person doing everything and trying to get it all done, and to take a bathroom break is apparently look down upon. I'm sure that they should give her a few 10-minute breaks so she relieve herself. She's the best and compared to all your other reviews for real she's the best. PS, I was only there 45 minutes but there was a lot of business a lot of phone calls and one girl balanced it all out she's a keeper! Signed Shon Perrish

It's never been my experience to go to get blood taken and have a good time, but today two phlebotomists (Tina and Janet) at LabCorp in Middletown made that happen for me. I had apprehension because I needed to have 20 vials taken. While Janet skillfully handled the actual blood taking and encouraged me, Tina diverted me with her humor. Thank you.

Why they charge for covid test, when i went to my appointment they never told me they will charge me for that, i told them i was negative in the home test and they still did it of course another $100 for that in an extra bill, never use this service.

I have an appointment one month in advance, and on the day of the appointment I got a call saying the site is not available, so I rescheduled to the MN Bloomington test site at 2:30pm CST, i arrived early and checked in at the "express machine", at 4pm CST they still don't call my name. The front desk is extremely rude. I don't know whether they are underpaid or short-staffed, but I didn't sign up for this kind of service. Then when I finally heard my name, they said I need to have a biometrics form from my company, well first time ever heard of it, and why is there no advance notice on this being required? So after 3 phone calls with my employee benefit center, my healthcare provider, and the virgin pulse app, turns out Labcorp already had my form in their system. If I didn't insist, they are going to ask me to come back another day after waiting for 3 hours. The staff acted like I owe them. It ruined my Friday.

Got a bill for over 500$ stating my insurance denied me because I couldn't be identified or was not eligible for benefits on the date the services were rendered. Which is strange cause I have been to the Dr. many times before the date and my insurance found me then. How could I not have been found. I decide to call and speak to someone about it and there wasn't even an option to speak to a human! I go to the website to enter yet again my insurance info and the website is so confusing. Could hardly find where I needed to be. Thanks for the non help Labcorp

I went to a Patient First in Catonsville which I assumed Liaison with LabCorp. I got a PCR to fly on Saturday around 9:15 Am. I was scheduled to travel Monday morning at 10:45 am for Ethiopia. I was so worried since I usually do PM Pediatrics and if I go in the morning the PCR results will be there in the evening around 7 pm. My results came 4AM Monday morning. I'm happy and on my way. I would've been really sad if I didn't get it because for International travel you have to be within 72 hours. I would've been pushing it if I did it on Friday. Sometimes you have a layover in Europe and could be over the 72 hour limit so we must get it at the 48 hour mark. I hope this helps. We run a travel company and we've had cases where people get their flights 72 hours and get stranded. I did send an email to Labcorp in hopes that they could get me settled by this morning. I hoped that helped them expedite my results. The Doctor there coincidentally was from Ethiopia himself.

Try going online to pay your bill for LabCorp the site never works. You get your bill in the mail go to pay the bill online site's not going to work for you because there will be maintenance because there's always maintenance. So then you have to call the people and you have to give them all the information your birthday your name the account number for the bill. They can't look up any thing on their own because you wouldn't want them to actually know how to do their job.