LabCorp

73 yr old Patient. I've had 3 refiles of this same and only bill in last 15 years of PSA tests. All PSA tests are covered by Medicare and Tricare once a year. Not his time. What a slap in the face to a 3-time Veteran. Sad part I contracted Cancer over 15 years ago. On top of that Medicare says quite clearly "PSA tests are covered once a year". Unfortunately, we are looking for a new testing Company to replace LabCorp and as a result also replacing Hague Medical Associates as LabCorp is their only testing Company.

The two women working at the Piscataway NJ location on 10/17/2024 at 10:15 AM need to be fired. They go between patients and do not wash their hands. When asked to wash hands between patients the first woman went to the bathroom and ran the water without actually washing her hands. When called out on it she refused to wash her hands at the sink that was directly in front of me. The other woman stepped in and tried to just run water over her hands instead of using soap. Again, I called her out and she half heartedly ran some soap over her fingertips. These 2 women do not care about the health and safety of their patients and are creating huge liabilities for their parent company. God forbid there is cross contamination from their lack of hygiene. Someone could face serious infection or other issues. If anything happens to me Labcorp is facing a major lawsuit.

I was billed $400 for a blood panel. I called the LabCorp OnDemand and was quoted $169.00 for the same exact test. So I called to talked to a supervisor. I kept getting transferred to dodge my call and briefly spoke to a supervisor before he transferred to me another department that doesn't handle billing at all. I have spoken to 5 representatives and most just hang up on me or transfer me to the operator after telling me they're escalating to a supervisor. I just want to pay my bill.

Experience at lab was great. Billing... not so much. Insurance company would not cover Vit D test so I requested self pay price as LabCorp wanted me to pay over 3 times the price I would pay at Quest. They said bc they filed with insurance co and they didn't pay, I had to pay their crazy inflated price. They "discounted" it so I only had to pay 243% the price I would have paid at Quest! Not using Labcorp again.

Wantagh NY Center-Stay Away! Arrived before opening and was the first person there. Waited 30 minutes while they tried to figure out how to pen the computers. Then the supervisor yelled at me and other customers - no credit card = no blood draw. Which their corporate office said is NOT their policy. The supervisor was extremely nasty and unprofessional. How can you trust these employees?

Date of experience: June 10,2024

Sent $750 bill for 24 hour urine test, no sign of my insurance being billed. I call and requested them to use my insurance after sending a photo copy of my insurance in the mail and uploading my insurance online multiple times. After calling and directly asking for my insurance to be uploaded, they say "we'll get back to you in 30-45 days" and cannot even tell me a claim number.

6:30am Employee stoic unfriendly after I greeted her with a good morning. Lacks professionalism and caring demeanor. No lab coat and told me I could not accompany my visually impaired parent to the bathroom. Told me to wait outside in lobby. She then rushed my parent out of bathroom. Allowed me in prior to blood draw but while in there she told me to move out of her way. Her tone was dismissive abrupt and abrasive. At that point my trust of her diminished. We went to another lab where we were treated with kindness and respect and appreciation for our business.

Had test results done January 29th through here and they was crazy numbers not anything like every before. Quest labs done yesterday and they was pretty much like always. Doctor wanted to put me on all kinds of medications due to the lack of doing testing properly. They are messing with people's life! On top of it all I had to pay these people for false results this is not fair! People please don't use labcorb your life could depend on this...

Labcorp was located inside my Dr.'s office. She ordered a comprehensive blood draw. Medicare denied $57. Medicare told me the code was probably wrong. The Dr.s office corrected and faxed the new code to Labcorp several times. Labcorp never resubmitted to Medicare and has now turned over to collections. I've written letter after letter with supporting documentation and begged them to re-submitt to Medicare. They just ignore siting the Dr. that ordered the test must change the diagnosis. That Dr. Is no longer with that group. The entire practice has been sold to corporate medicine, however my files are still there in that office although I am no longer a patient. I suspect they are just too lazy to follow-up and resubmit to Medicare because Medicare with pay the discounted amount and Labcorp wants more money. After all they have been sued by the government.

They are not open til 12:30 before lunch, I got there far before their 12:30 lunch hour and was turned away as they said too many people were before me.

Drove a half hour to location, were rude!

Don't go to the Waukesha WI location, service is horrible.

Very Very disappointed that this is an actual business but seems to be the times we are living today. We show up for our scheduled appointment at the winter garden Florida Walgreens location 2-12-24 and find out that they have closed the location with out any notification to the patients ours was at 8 nda 8:15 am and find out that we need to go another 12 miles to another location and they would do the best to fit us in and the paper work needed to be located even though we had the doctors orders. If this is a business communication is the first thing that should be addressed, we did receive and email later in the morning stating our appointment had been canceled but that was way after our original time. You need to get it together Labcorp.

Walked in yesterday, Receptionist had a resting b____h face, no greeting, no personality, and definitely No people skills. Place was dark and dingy. Ask me to give them a credit card, I have insurance. Very unprofessional place. Never again! This was in Durango Colorado.

In the Mira Mesa Labcorp, a Specialist (blood drawer) named Juan was very good and efficient at getting MT blood the first time. I am known as a "very difficult hard stick" even in hospitals... So I had to write this positive review to brag about my experience today 8/5/2021. Thank you!

Had an appointment for the office on Colonial when we got there they did not have the supplies to do lab work. They gave us a sheet of paper with about 10 different offices we arrived to one of them and they were close we call two of them and no one picked up. Left message for a call back, still waiting. Winter Park we've been waiting here for over 2 hours already to be taken care of. Having diabetes not having anything to eat since yesterday. Had to give a 1, but really they should get -0). That's how bad the service is. They didn't take in consideration that we had an appointment in the other office. Had maybe 3 employees.

I have no agreement with LabCorp for anything; Doctors used them, with no advice or consent on my part, and I receive endless dunning notices for 2 tests at $178 each, now threatening to ruin my credit. When you write to them, it's like blowing in the wind...they do not even bother to respond. Apparently there is no customer service. I see they have lost class action suits and am not surprised.

I called customer service; she was rude and said she wouldn't help. When I asked if I could be forwarded to a different dept so I could find someone who could help me, she refused and when I asked her nicely for her name, she hung up on me. This is the billing dept. Incredibly bizzare. I work in healthcare myself so I know how difficult/stressful it can get, but I would never treat a patient like that. Utterly izzare

Had the worst blood draw ever today in a Labcorp facility on Milestone in Ft. Collins, CO. Technician coarse and brusque. Tried and failed on one arm, and it HURT! Left a bruise. Tried and succeeded finally on right arm. Still in pain eight hours later up into my upper arm.
Told her usually needed a butterfly needle as I have small veins. She ignored me. Jabbed me with repeatedly and hard with a needle.
No bedside manner. I could have been a tire she was changing - it would have been more caring.
It was an awful experience. Painful and rude. Have had many blood draws, never one this bad and this rough. Beware!