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Florida
1 review
4 helpful votes
Follow Carl D.
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Everytime I go to this location they claim I owe a bill and wont see me for my appointment until its paid, but they can never give me any explanation other than its something my insurance must not have covered, even though my insurance covers 100% of my lab work especially just routine testing which is all I have had done. IF this is a legitimate bill why am I not being billed and have to wait until you have your customer in a position where they need to pay something or not be seen.?!?!? THERE IS SOME KIND OF SCAM GOING ON HERE, would refer any and all to Quest Diagnostic, just down the street.

Date of experience: June 26, 2019
Virginia
1 review
3 helpful votes
Follow vamsi t.
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This place sucks as they have (or INVENT) new rules everytime you visit them. I have been visiting this location for almost 2years. There are ONLY 2 people who know everything. Every time I enter I try to look for these 2, trust me if they are not working or busy in the back office, that's it, its GUARANTEED you will have an issue at the front desk. They come up with all kinds questions & TRUST me everytime they have something new. When you ask them why in my previous visit they didn't have the problem, they ONLY answer you get is, its always been like this... I have more serious issue to write but don't want to screw up someone elses career.

Date of experience: June 27, 2019
New Jersey
1 review
0 helpful votes
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Untimely results
August 30, 2023

I had a test done on 8/14/23 by my Dr. The follow up appointment was scheduled for 2 weeks later to review results. I went to that appointment which was 8/28/23 only to have to reschedule because my Dr didnt receive the results yet. I have to wait a total of 4weeks to get results for a test that should have only needed 4-5days to complete. I have reached out to labcorp daily via the patient portal and shockingly, not really, I still have not heard back. I am more than capable to navigate the healthcare system amd cant imagine someone who isnt able too. This is beyond frustrating. I only gave 1 star because the no star option is not available.

Date of experience: August 30, 2023
Florida
1 review
4 helpful votes
Follow Timothy N.
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Wow I went to review Labcorp and my very bad experience, I see by all the other negative reviews deplorable customer is the norm for Labcorp. I had blood work done at the Pembroke Pines branch on 12/5/17, the good is my test was done in a timely manner (I did have a appointment) the bad, the staff was rude, cold, complaining loudly about there job and patients, never once was I greater or thanked for using LabCorp, the person who showed me to the room for my blood draw would not even speak to me, just point, sad excuse for health care professionals

Date of experience: December 6, 2017
Illinois
1 review
6 helpful votes
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Money hungry
May 7, 2021

Trying to build my life back up after addiction and LabCorp is charging me $200 every two weeks for urine drops I did not ask for I explained to them I just had triple bypass and I've had heart problems yet they proceeded to ruin my credit when I just spent the last ten years trying to get back on track thanks a lot LabCorp I'm sure my measly $800 is going to prevent you from going out of business but me on the other hand it's going to keep me fed with a roof over my head

Date of experience: May 7, 2021
Maryland
1 review
0 helpful votes
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Clarksburg Labcorp
May 20, 2021

I had the most pleasant and efficient time at Labcorp Clarksburg. I generally dread the wait and rudeness that I've encountered at other Labcorps. The Clarksburg Labcorp at 7:00am was crowded but took less than 20 minutes. The employees actually cared about doing a good job. It was a pleasure to go there.

Date of experience: May 19, 2021
California
1 review
8 helpful votes
Follow Jagdish G.
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On Blood test billing.
September 25, 2019

Had a simple blood test done in april 2019. Medicare and secondary insurance company asked for some codes. They sent a letter to that effect to LabCorp with a copy to me. Labcorp did not submit the codes, did not ask the requesting physician or me, but just billed me $400+ for each service; I went for blood tests twice). They have been sending reminders on the bills. I have never seen this happen with any health care service. In my life.

I would give Labcorp negative stars if I could.

I WOULD NEVER IN MY REMAINING LIFE WILL GO EVEN NEAR A LABCORP LAB> SHAME ON THEM.

Date of experience: September 25, 2019
Nevada
1 review
0 helpful votes
Follow Janis T.
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Went to a Lab Corp location on Silverada in Reno, NV. Terrible! I'm over 60 and I happened to chuckle a bit. The tech was a snotty b_tch. She said "we're not here for a gigglefest". Oh, REALLY?! I now use the location on Baring in Sparks, NV, and it's very good.

Date of experience: December 13, 2020
Florida
1 review
1 helpful vote
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Appointment
August 24, 2020

We made appointments on line and get there. Put our memes in the device and 2 hours later were seen after numerous attempts to let them know we had appointments they do not honor them at all.

Date of experience: August 24, 2020
Pennsylvania
1 review
0 helpful votes
Follow Pattay A.
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A good experience
September 28, 2022

The young lady at the front desk that drew my blood was very upbeat, engaging and put the patients at eases. The whole process was quick, easy and painless from the check-in to the actual draw.
My phlebotomist was Menniesma and she actually made the procedure a pleasant experience compared to other blood draws I've had. She was very professional and cheerfull.

Date of experience: September 27, 2022
Texas
1 review
1 helpful vote
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I wait more than 5 minutes to get the operator, when I make my question she put me on hold for more than 34 minutes and I hang up, because I don't have enough time to wait for this creepy service, I never get back to use this labs was a horrible experience

Date of experience: July 1, 2020
Virginia
1 review
1 helpful vote
Follow c n.
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Labcorp-Fairfax-Fair Oaks PSC. Gaslighted me for an hour about a test my Doctor ordered. They insisted that I had already taken the test at my Doctor's office. Why would my Doctor prescribe a test that I had already taken at their office? I finally had to call my Doctor and get my Doctor to insist that I hadn't taken the test and that is why he ordered it. Only then did the Labcorp front desk admit that they just didn't offer the test, and couldn't provide it for me. I then asked them why didn't they just say that in the first place, instead of belittling my intelligence and lying to my face?! Labcorp charged me for a test that they don't even offer! What the hell is wrong with you vultures?

Date of experience: March 22, 2020
Illinois
1 review
1 helpful vote
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False results
January 25, 2021

This girl came up out of no where saying her baby is mine there was 5 other possibilities, so I got a test done and mine and someone else came back positive, went to court and that kid isn't mine

Date of experience: January 25, 2021
New York
2 reviews
0 helpful votes
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SO MANY ISSUES THAT I WOULD'NT BOTHER TO ENUMERATE. When I got what I thought was a code there was an attachment which would not open NO CODE. I actually got a person she knew nothing of attachments. Password continually rejected. Would not accept. Html documents in what I thought was there PISSED app. Told me my name which is 6 letters needed at least 2. Consequently no review. Somebody is trying real hard to keep there job.

Date of experience: August 9, 2020
District of Columbia
1 review
2 helpful votes
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Long delays
November 19, 2019

This is my second day at Labcorb to get a fasting blood draw and still waiting. They are an hour late for my appointed time and claiming "our computers are down."

Date of experience: November 19, 2019
District of Columbia
1 review
1 helpful vote
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Do not use Labcorp at Susan Leslie dr.
December 5, 2022

Totally incompetent! Had to draw 2 vials of blood and I swear she drove the needle into my tendon and then applied so much pressure while removing she probably tore the bottom of the vein.

Date of experience: December 5, 2022
Florida
1 review
5 helpful votes
Follow Dee T.
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I went to the Dunn Avenue location of LabCorp at 7:45 in the morning when I was the only one there. As usual, I hated to go in because the atmosphere there has never been conducive to a pleasant experience. It's as if front office do not want to be bothered by clients even though we are the reason they have a job. They find it difficult to do common Greetings or to even assist those who are unable to sort their sign in process. I've watched this for over 4 years. I use them simply because it is the choice of my insurance. The sad thing is when a company has a 1 + rating, they obviously could care less about good efficient customer service. It's a systemic thing in the facility that I use. Perhaps it's a Northside thing I don't know. But I do plan to find out. I would make this place my last choice if I were you. I do have to say that once you get past the front office, I have found that the lab technicians are always kind people. It's just getting past the front office arrogance that is a trip.

Date of experience: December 17, 2019
California
1 review
1 helpful vote
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Worse company I've ever had to deal with. I was denied bloodwork requested by my OBGYN becuase of a bill LabCorp failed to send me 3 years ago after sitting in there waiting room for 2.5 HOURS. A bill I know nothing about and have no idea what it is for. Now three years later I have a bill my former insurance will not pay because it past the two year make for bills. Being 37 weeks pregnant with complications this is not something that I should have to be dealing with. The worst part is I had no Idea my blood work from 2016 was being sent to lab corp The Doctor was at Slocum $#*!son Medical. Utica, NY

Date of experience: April 16, 2019
New Jersey
1 review
3 helpful votes
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Covid -19 test
March 26, 2020

I did my test citymd at Clark New Jersey I was feeling sick and went at march 15 and I was seeing by dr. she did Coronavirus test and send to LabCorp about 11 day the answer I have still pending I still sick and my husband and my son still home without working because his boss is afraid to infect other personal until no results my family is not working. Meaning no money to pay bills.

Date of experience: March 26, 2020
Florida
1 review
0 helpful votes
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I went to AFC Urgent care for both the covid and antibody tests. I was told that it generally takes 2-4 days for results. AFC tells you to create an account at labcorp.com to view results. After a week there were Still had no results posted in my labcorp account. Finally I resorted to calling my county health department to see if my test had been reported by the lab. It HAD been reported and I got my results that way. I am still logging on to labcorps website... with no results. If you are having trouble getting your results CALL YOUR COUNTY HEALTH DEPT.

Date of experience: March 18, 2021

Overview

LabCorp has a rating of 1.3 stars from 622 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with LabCorp most frequently mention customer service, blood work and front desk. LabCorp ranks 442nd among Medicine sites.

service
212
value
162
shipping
49
returns
50
quality
134