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Laser CoReviews 921

4.6

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LASER is Australia’s home-grown tech brand (est. 1987) creating everyday electronics that are reliable, great value, and easy to use.

Our range spans audio, home entertainment, smart home, power, and IT accessories—designed in Sydney with local warehousing, fast fulfilment, and responsive customer support.

We partner with leading retailers, online marketplaces, and industry resellers nationwide, backing every product with warranties, rigorous compliance, and a commitment to sustainability. With over 35 years of experience and established teams in Australia, Hong Kong, and China, we bring new technology to customers quickly and responsibly.

Agile and innovative, we stay ahead of emerging trends, tailoring solutions to meet diverse needs. From concept to completion, we focus on quality, service, and tech that works—whether enhancing homes, empowering workspaces, or making life on the go easier, all with a trusted Australian name.


laserco.com.au
Macquarie Park, NSW, Australia
+5
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Laser Co Reviews Summary

Laser Co has a rating of 4.6 stars from 921 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Laser Co most frequently mention fast delivery, great service and good communication. Laser Co ranks 9th among Electronics sites.

service
74
value
5
quality
15
This company responds to reviews on average within 8 days

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975 reviews

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Australia
1 review
0 helpful votes
Follow Kevin H.
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Laser Co is an excellent company
August 25, 2025

Laser Co is an excellent company. Their power banks are the best (especially since they are capable of passthrough charging - that is, you can charge the power bank while the power bank is also charging your device), they're perfect as a mini uninterruptable power supply, or as a power reservoir with a small solar panel to power a 5v device 24/7

Date of experience: August 15, 2025
Punit K. Laser Co Rep
5 months ago

Kevin, thank you for your thoughtful feedback—your detailed experience with our power banks means a lot to our team. We're thrilled they’ve been reliable for your unique setup and look forward to providing innovative solutions for your tech needs in the future.

Australia
1 review
0 helpful votes
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Great Great Great Great Great Great Great Great Great Great Great Great Great Great Great Great Great Great Great Great Great Great Great Great Great Great Great Great Great Great Great Great Great Great Great Great Great Great Great Great

Date of experience: August 15, 2025
Punit K. Laser Co Rep
5 months ago

Thank you so much for your unwavering enthusiasm, Bruce—it truly lights up our day! We’re incredibly grateful for your support and look forward to continuing to exceed your expectations.

Australia
1 review
0 helpful votes
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Very easy to purchase and happy with the products - recommend Laser for those starting out with their Smart Homes!

Date of experience: August 14, 2025
Punit K. Laser Co Rep
5 months ago

Luke, thank you for your wonderful feedback and for recommending us to others. We truly appreciate your trust and support, and we're excited to continue helping you with your smart home journey.

Australia
1 review
0 helpful votes
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Easy to use and quick delivery time, would recommend...
August 23, 2025
Updated review

Easy to use and quick delivery time, would recommend to anyone as a go to for products

Date of experience: August 14, 2025
Punit K. Laser Co Rep
5 months ago

Thank you, Samuel, for your kind words and for recommending us—it's wonderful to hear our service made shopping easier and faster for you. We’re committed to maintaining this level of support and always welcome your feedback to continue improving your experience. Your satisfaction truly motivates us to do even better!


Easy to navigate and straight forward
August 16, 2025
Previous review

Easy to navigate and straight forward

Date of experience: August 6, 2025
Australia
1 review
0 helpful votes
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Amazing delivery time and no harm to the package at all, amazing experience

Date of experience: August 11, 2025
Punit K. Laser Co Rep
5 months ago

Thank you so much, Tim! We’re thrilled to hear your order arrived quickly and in perfect condition—moments like these make our day. Looking forward to delivering an amazing experience for you again soon!

Australia
1 review
0 helpful votes
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Found the replacement remote I needed but unfortunately when postage was added I may as well have gone and bought a whole new sound bar from local business

Date of experience: August 12, 2025
Punit K. Laser Co Rep
5 months ago

Thank you, Cheryl, for taking the time to share your thoughts and for finding what you needed with us. We truly value your feedback about the postage costs and will keep it in mind as we strive to offer better value. Looking forward to the chance to serve you again!

Australia
1 review
0 helpful votes
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Order was processed very quickly and revived within...
August 22, 2025
Updated review

Order was processed very quickly and revived within 2 days. Docking station works well and doesn't take up much room on my bedside table. Thank you

Date of experience: August 12, 2025
Punit K. Laser Co Rep
5 months ago

Hi Angela, thank you so much for your kind words! We're thrilled to hear your docking station arrived quickly and fits perfectly by your bedside. Enjoy your new setup, and don't hesitate to reach out if you need anything else!


Very easy to find what I was looking for
August 12, 2025
Previous review

Very easy to find what I was looking for. Great price reduction too.

Date of experience: August 2, 2025
Australia
1 review
0 helpful votes
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Great communication, vast array of products, inexpensive shipping.

Date of experience: August 10, 2025
Punit K. Laser Co Rep
5 months ago

Thank you so much, Adrian, for calling out our communication and shipping! We're thrilled to hear that you appreciate our product selection and speed, and we look forward to continuing to support your tech and pet needs with care.

Australia
1 review
0 helpful votes
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Shopping was perfect
August 18, 2025

Shopping was perfect. Parcel, however, was left out in the rain. All my doors are under cover. A neighbor
Saw it and took it in. He will bring it to me this afternoon

Date of experience: August 9, 2025
Punit K. Laser Co Rep
5 months ago

Thank you so much for your kind words and for sharing your experience, Liane. We’re glad the shopping process went smoothly and appreciate your understanding about the delivery mishap—same here, immeasurably relieved your neighbor could help out! We look forward to serving you flawlessly every time.

Australia
1 review
0 helpful votes
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Order process was easy and delivered in time
August 16, 2025
Updated review

Order process was easy and delivered in time. Attaching the solar camera was easy and is working well. It starts fast. Picture could be more high def but still good. I like being able to turn screen on/off with power button on 12v connector. Happy so far.

Date of experience: August 7, 2025
Punit K. Laser Co Rep
5 months ago

Thank you, Michael, for your thoughtful review and positive feedback. We’re glad the ORDER process and product features are making things easy and enjoyable for you, and we truly appreciate your trust and support!


Received paypal paid notification but had to continue...
August 9, 2025
Previous review

Received paypal paid notification but had to continue to complete purchase order. Got confused thinking if payment was accepted why the need to further complete purchase clicks

Date of experience: July 30, 2025
Australia
1 review
0 helpful votes
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Love it had 1 before so I just had to have another I use it in my handbag or if I'm going places where these no power

Date of experience: August 6, 2025
Punit K. Laser Co Rep
4 months ago

Eddie, it’s fantastic to hear you loved your first one so much that you just had to get another! We're thrilled it's becoming a handy companion for you on the go, and we appreciate your continued support. Thank you for sharing your experience!

Australia
1 review
0 helpful votes
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Thank you so much, fast delivery, good quality and best price

Date of experience: August 6, 2025
Punit K. Laser Co Rep
4 months ago

Jamal, thank you for sharing such a wonderful review! We're thrilled our quick delivery and quality products made your experience so positive. Your support means the world to us, and we look forward to serving you again soon.

Australia
1 review
0 helpful votes
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I contacted laser in the hopes of purchasing a spare part. My interactions with the customer service team was seamless and helpful. Not inly could I purchase this part but they listed it on the website for others to purchase. Very impressive! And then my purchase was processed and sent to me very quickly. All round great experience

Date of experience: August 6, 2025
Punit K. Laser Co Rep
5 months ago

Michael, thank you so much for sharing your experience! We’re thrilled to hear that our team made the process smooth and convenient, and that spark has motivated us to help plenty more customers with that spare part. Your kind words truly brighten our day and keep us inspired to deliver the best every time.

Australia
1 review
0 helpful votes
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So easy, quick, and well informed at all stages of purchase process. Product is excellent.
Delivery was quick and tracked.

Date of experience: July 28, 2025
Punit K. Laser Co Rep
5 months ago

Thank you so much, James, for sharing your experience and for your kind words. We're thrilled to hear the process was smooth and that you’re pleased with both the product and delivery. We truly appreciate your support and look forward to serving you again soon!

Australia
1 review
0 helpful votes
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Products arrived very promptly, well packaged
August 11, 2025
Updated review

Products arrived very promptly, well packaged. Customer service was exceptional.

Date of experience: August 2, 2025
Punit K. Laser Co Rep
5 months ago

Thank you so much, Penny, for your kind words! We're delighted to hear that you were pleased with the prompt delivery and packaging, and it’s wonderful to know our customer service made a positive impact. If you ever need anything else, we're here to help!


Very helpful staff
August 3, 2025
Previous review

Very helpful staff. Great communication.

Date of experience: July 24, 2025
Australia
1 review
0 helpful votes
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Internet sites easy to use and navigate, quick turn around with postage. Product excellent and matched description, package well.

Date of experience: August 1, 2025
Punit K. Laser Co Rep
5 months ago

Thank you, Joanne, for sharing your positive experience. It's great to know that the website was clear and shipping prompt, and that the product lived up to your expectations. Please don’t hesitate to reach out if there’s anything else needed or any way we can further improve your next visit.

Australia
1 review
0 helpful votes
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Very good quality products and was delivered on time. Was very pleased with the experience

Date of experience: August 1, 2025
Punit K. Laser Co Rep
5 months ago

Thank you, Liam, for your kind words and acknowledgment of our timely service. We're thrilled to hear about your positive experience and look forward to continuing to provide quality products and reliability for all your future needs.

Australia
1 review
0 helpful votes
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Extremely fast delivery Amazing considering how long...
August 8, 2025
Updated review

Extremely fast delivery Amazing considering how long other items we buy on line elsewhere are a couple of weeks

Date of experience: August 4, 2025
Punit K. Laser Co Rep
5 months ago

Love hearing that, Robyn — we’ll always aim to be worthy of the “always”! Thanks for the kind words and continued support.


Excellent service
August 7, 2025
Previous review

Excellent service

Date of experience: July 27, 2025
Australia
1 review
0 helpful votes
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Fast delivery
August 8, 2025

Fast delivery. I'm happy with the item. Only problem was I couldn't find shipping info until I was in the middle of the purchase.

Date of experience: July 22, 2025
Punit K. Laser Co Rep
5 months ago

E, thank you for your kind words and feedback! We’re glad your item arrived quickly and met your expectations, and we appreciate your note about the shipping information—your experience helps us improve. If you have any other thoughts or need assistance, feel free to reach out anytime.

Australia
1 review
0 helpful votes
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Product is great the control could have bigger buttons for the dvd applications instead of all the numbers but otherwise great product 👍

Date of experience: July 29, 2025
Punit K. Laser Co Rep
5 months ago

Thank you, Alan, for your great feedback and thoughtful suggestion on the remote control design. We're glad you’re pleased with the product overall and will keep your input in mind as we continue to improve. We truly appreciate your support!