LaserShip

I have been getting home early for the last 2 day because the package was to be delivered. Now I get a text that is out of state. I would pay extra shipping fees not to use laser ship.i will not order anything else on line if the company use laser ship. The black picture is exactly what I got nothing

Lasership simply approved, ("upon investigation") delivery record stamp for my reported, non delivery of REI hiking boots, and pointed me to the seller.
No accountability by unreliable Lasership delivery services.
So many customer negative reviews and it is hard to believe this continues for years!

Again, another order from Amazon that was "delivered" but seemed to disappear as soon as I went to get it. This has happened several times now. While other Amazon shippers sometimes experience delays or even report that an item was lost in transit, LaserShip is the only one I have experienced that says something was delivered when in fact it was not. Amazon should allow members the opportunity to rate not just the product, but the shipping company as well.

I don't know how any large corporation can use this company to ship their packages. They are the worst. Victoria's Secret uses them to deliver packages and every time my packages have either not arrived, been delivered to someone miles away or been delivered to my barn ( which means they had to pull into my back driveway) threw the package and left. The only way I knew it arrived was because my cameras alerted me to someone in my back yard. What's worse is they have on their tracking it was delivered to my front door. Biggest F- ing liars. I'd post the video if I could figure out how to download it. So I took a screenshot.

Horrible horrible horrible. They lied to me by saying it would be delivered today even though website had other data. Not worth my time to keep writing what every one else has written. But I will never order again from any retailer that uses them, I PROMISE!

The driver NEVER enters our gated community to deliver to homes, they leave packages outside gate which is on a busy public highway. Neighbors are kind enough to bring to correct address. There is a phone with names listed for calls to residents for gate access but LS drivers don't use it! If I could give less than one star I would!

Their service is terrible. Even if you're not home, they don't leave your packages in front of the door. Then they post saying they made an attempt delivery, and take your package back. Also it's not the first time it's happened, do better ‍…!

Fashion Nova uses Lasership and this is the worse delivery service. They don't give you a choice. But they take your money fast. I love the product but not the customer service. So they've lost a customer due to poor shipping choices. There's too much package stealing these days not to know when your package will arrive. I've had 4 delivery dates with lasership and no deliveries. Why choice a service with such horrible rating. ‍

Twice it has showed that they attempted delivery and two hours after out for delivery it's back at the facility saying that there's an issue and to fill out a form, this is ridiculous! They don't even deserve one star!

Absolute garbage they throw your stuff out in the middle of nowhere it gets stolen and they don't even respond for it where they come from they probably came out of the crackerjack box because nobody's ever heard of them don't trust them with your packages at all unless you're delivering trash or phone books that can be thrown and nobody cares

This has got to be the worst company ever. I don't understand why Amazon keeps using them. When Amazon uses their own people I never have a problem but whenever it's lasership never arrives. They say they delivered the item but I'm pretty sure they are stealing. As soon as I get notified the package has been delivered I go check and nothing there. Terrible company.

Hi, first of all just wanted to say thank you for delivering my packaged today despite of having some issue. But very disappointed because it shows that it was delivered to me directly and showing supposed to be my signature on it but I didn't received it personally. It was placed by the gate and the box has dent to it. It damaged the items inside the box. You guys can do a better job. I have some pictures to show as proof below.

Literally every single time I've had a package delivered by them (usually shipped from old navy), they leave it at the wrong address! My address number is very clear and visible and they'll leave it down the street, around the corner, etc. Absolutely ridiculous. As soon as I see a package has been "delivered" in my email, I have literally run around my whole neighborhood searching for it. Unreal.

They don't care about your packages. I have received 1 of the 8 packages they have delivered from Old Navy, ONE. They deliver to the wrong address every single time. They throw it on the ground in the rain. When your package is lost They tell you to call the seller. Ive told them repeatedly the gate they leave it at is not mine. Please stop using this company and put them out of business.

I don't know how this company works. As a customer, I put all my information there to know where and when my package would arrive. No text message nor email notification was sent to me, it said delivered, and no one in the house knew that somebody coming. Just realized when I check the tracking order, it said delivered, but no package left.
It's disgraceful, either the carrier or just the company doesn't; care about the package they're carrying.

I wish I could do a zero star. Horrible customer service. The delivery man threw my package about 15 feet to my doorstep. The picture of the delivery is where he threw it from. He then proceeded to do a U-turn on my street and drove over my front lawn. All of this was caught on video. At one point all four tires were on my front lawn. I called customer service to file a complain and then sent a message. Never heard back from them.

I purchased some merchandise a week to two weeks ago. The package stated it will be delivered by Wednesday, which is today. The delivery company stated that they delivered my package Monday at 12:35 a.m. I called the company, they have no pictures that it was delivered or nothing. Someone stole my clothes and sold them or is wearing them and I have a trip that I was getting ready for. The merchant is making me wait 72 hours after delivery to move forward. This delivery company has been a big inconvenience to my life. I don't know why the merchant chose them. I definitely do not recommend these thieves. They will say your product is delivered and you won't receive it. They need to have honest human beings working for the company. I hope this helps someone choose wisely. I'm currently pending investigation on these people.

Second time they said a package was delivered but never was. I'm sure they have their hands in the cookie jar and that's why the packages never make it to you. Be wary of them and never use Lasership if at all possible.

This company is very dishonest. I had a separate shipment. Fedex delivered 6 items. They stole 3. They went as far to fake a signature and male up name alexis. Nobody lives there by that name.I sent an email no response. Anyone company or individual using this company. Beware of this company i will now contact police. They dont have the proper address displayed hialeah is a big county. Believe the reviews

If there was an option to give them zero stars, I would. This the the WORST shipping service ever. I have gotten my order shipped through them twice. Online shopping is something I do frequently, and never have issues with UPS, FedEx or USPS. The Post Office sucks where I live, and yet they have a better track record than LaserShip. Multiple packages have been lost, or marked delivered when they were not. My home has two cameras that would show delivery. I don't know if they are thief's, or liars, or both, but this is the worst shipper. How they can still operate is insane to me. My sister has had the same problems!

Lasership is the worst delivery service. They are days late delivering. They are so lazy. The delivery is never to your actual door or porch. If it's storming you can guarantee the delivery will be left in the bad weather. Our boxes are damaged. Ripped open. Our food is thawed out.
I don't order from places that use lasership but businesses don't always tell you who they are using. If lasership delivers i don't order from that company again
Its not worth the headaches

I have had nothing but issues from this company. The first delivery I ever got from them was a glass bottle that the driver decided to throw out the window of his moving vehicle. This time they say they delivered my package but they haven't; this after saying they needed a gate code. I have no gate on my property, it an open driveway with a huge open yard. I have no doubt the have stolen from me! Nordstrom needs to use a different shipper!

Well I had a order with Nike from the Nike app. I ordered a pair of mismatched Jordan 1 low se on March 31,2021. Well my order was preparing shipment until April 8,2021. And estimated delivery was April 12,2021. Somehow my package is given to lasership and my heart dropped I was scared but I had no issues at all and carrier came to door took pic and knocked on door. I guess I got lucky someone actually cares about what they do. My shoes got here at 10:00am April 12,2021 today