Paki update naman po order # *******, aug. 27 pa po ako nag order 1 week na po akong naghihintay...
Pakicancel po order ko ito yung order # ******* and *******. Pacancel po di ko po tatanggPin yan pag deniliver nyo pa
Hi, jennelyn. As per checking po, both orders are successfully delivered naman na po. Let us know what else we can do to help you. Good day!
Nagg order ako ng keyboard tsaka wall tv holder dumatinng naa yung tv holder, bakit yunng keyboard wla parin?
Hi John C., possible po na split delivery ito especially if the item came from different seller. By the way, can you please provide us an order number so that we can check it? For further assistance, you may call our customer service hotline at (02) 795-8900 or send an email through this link http://goo.gl/VZnssM. You may also connect to us via live chat on the same link. They are available from Monday to Friday from 9am to 6pm only. Thank you.
Makukuha ko pa po ba yung order ko? Sabi kasi Jan. 2 2017 ko makukuha yung order ko. Eh kanina pako nag hihintay wala namang dumadating. #*******
Hi Christian M., yes you're item will be delivered. In fact, it is currently on process. However, we still advised to please anticipate delivery since it may take within 1-7 calendar days within Metro Manila (excluded of Sundays and Holidays). You can read more about Shipping at http://goo.gl/RoRVij. Thank you.
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Pa cancel naman ng order ko na vr. D ko na kasi need sya
Ung salamat po paki cancel na lng salamat
Hindi ko makita ung cancel button nyo
Thanks for letting us know about this, Mark. Paalala lang po na meron lang po tayong 6 hours para i-cancel ang order after itong mai-place. For this we suggest na mag-email po kayo sa amin via www.lazada.com.ph/contact/, tumawag sa CS hotline number namin sa 02-7958900 for further assistance o maki-live chat sa amin twing Lunes hanggang Biyernes from 9am - 6pm para masagot ang inyong inquiries/issues using the same link. Good day!
Naexit ko kaagad ang lazada website at hindi ko nakuha ang order number ko. San ako pwede magtanong ng order number? Salamat
Hi Rachelle, not a problem as we send email/sms notifications about your order. You can easily find the relevant order number on our messages. Thank you!
Wala pa po akong natatanggap na verification sms sa order ko, paki verify naman po order ko, order num. *******
No worries, Soap. Pina-process naman na po namin ang order nyong Adjustable Stud Spring 6"-9" Bipod Picatinny Rail Fit Standard 20mm Rail Mounts. Since this is an IMPORT item, paalala lang po na meron po tayong 20-30 calendar days delivery led time. As per checking po sa order nyo, you may expect the deliivery on or before 19-Sep-2016. Para mas madaling malaman ang status ng order, please click this link: http://www.lazada.com.ph/orderstatus/. May maitutulong pa po ba kami? Let us know.
Bakit dame nio mga negative feedback nakakaalarma nmn po kayo. Buti na lang d pa ko ngpapadeliver sa inyu
We respect your decision about this matter Gian R. Actually, we are currently doing some investigation to get more information and to make sure that this incident won't happened again. No worries, in the event that you placed and order, we always make sure to deliver a good item and each item has its own warranty. Thank you.
Hi lazada, please cancel my order (#*******) hindi kasi ako makapasok sa cancellation process ninyo. Salamat po
Hi, Garry. As per checking naman po, closed/cancelled na ang order nyong ito sa aming system. For more concerns, you may also send us message / comments via Lazada's Social Media accounts (FB, Twitter, Instagram, Youtube and Google+), call our CS hotline at 02-7958900 for further assistance and updates, email us at www.lazada.com.ph/contact/ or engage in our live chat available from Mondays thru Fridays@ 9am - 6pm using the same link. Good day!
Walang alam customer serivce, bastos pa sumagot. Kahit anong tanong mo magbibigay lang ng napakalabo na sagot.
Answer: Katherine, since you already placed your order, there's nothing you can do but wait - so don't worry! (Be happy!) When it arrives and it's not up to your expectations, then you can return it (hopefully you shouldn't have a problem with the return). So just relax!
Answer: No no no if your paying cod dont worry about 6 hour nonsense just email customer service and tell them you wish to cancel i have done this many times mainly becouse they give me a date for delivery and i order on that basis if they go over this date by one week i cancel becouse they are in breacth of conttrac thats to say i ordered the goods due to the fast delivery time and please dont be rude to the guy delivering to you its not his fault im not interested is just pig ignorant just tell the guy sorry but i cancelled the order hope this helps
Answer: Same din skin 6 days na wala pa rin yung item... zenfone max din order ko. Tas wala pa maibigay na tracking no. Kasi daw shipped by lazada di daw available ang tracking online..
Answer: You can access them thru phone or email en they were answer you back quickly. Some times some orders taking so long is b'coz of the availabilty of the product. Lazada will keep you updated but expect delays during christmas rush...
Answer: If that is what Lazada is saying then yes that is the price. However, i no longer trust Lazada.
Answer: No, they don't. I have tried it once (I live in LA). Btw there's no reason to try. You can always just get the same service (only 1000 times better) with Amazon.com.
Answer: You can't tell from online usually. It's why have to purchase from reputable reliable vendors. Someone selling knockoffs, counterfeit and fake products will usually use the OEM specifications and often use the original OEM photos. I always read comments, reviews and most anything else about a seller/vendor to get an idea about what previous buyers had to say. I also look at the OEM website for a list of authorized dealers. Of course there is the "gray market" as well. Vendors who import authentic phones but they are not authorized so they wont have the OEM Manufacturers warranty. Many of these sellers/shops offer an in-house warranty and will repair phones in their own shop. Just realize they won't stock parts so even if they are decent people you may wait weeks for repairs to be completed. Most authorized dealers and repair shops will often just give you a replacement phone (usually remanufactured in pristine condition) or, if a simple repair, may have the parts in-stock. So your best bet is either use an authorized dealer or research to find one of the reliable 3rd party sellers. As the old adage (saying) goes "if it looks too good to be true, it probably isn't. If the price is well below what an authorized dealer or reputable shop, then it's likely it's not an original phone. You may have to save up a little longer to buy but in the long run its usually worth the extra money. Finally, I often look at the OEMs who either sell directly or use one of the bigger retail or online websites (for example, Lazada selling Xiaomi smartphones. At least you are dealing with a seller with written guarantees and refund/return policies that (somewhat) protect the Buyer. The only alternative is to either buy the lowest cost phones that won't break your savings if they break quickly OR buy from one of the Mobile Carriers (Smart, Globe, etc) Hope this helps. Good luck.
Lazada has a rating of 1.4 stars from 1,489 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Lazada most frequently mention customer service, order number and credit card. Lazada ranks 804th among Electronics sites.
Hi, Reynalyn. As per checking naman po dispatched na po lahat ng items on this order. You may expect the delivery po on or before 15-Sep-2016. Para mas madaling malaman ang status ng order, please click this link: http://www.lazada.com.ph/orderstatus/. For more concerns, you may also send us message / comments via Lazada's Social Media accounts (FB, Twitter, Instagram, Youtube and Google+), call our CS hotline at 02-7958900 for further assistance and updates, email us at www.lazada.com.ph/contact/ or engage in our live chat available from Mondays thru Fridays@ 9am - 6pm using the same link. Good day!