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Lazada

How would you rate Lazada?
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Philippines
1 review
0 helpful votes
Follow Nikka T.
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Hello
Bakit po mataga; iship yung order ko *******

Date of experience: July 4, 2016
Lazada P. Lazada Rep
over a year old

Hi, Nikka. As per checking po, you ordered for an IMPORT item. Paalala lang po na meron po tayong standard delivery lead time na 15 - 20 business days or 20 - 30 calendar days. Makakareceive naman po kayo ng notifications once out for delivery na ang inyong order. Para mas madaling malaman ang status ng order, please click this link: http://www.lazada.com.ph/orderstatus/. May maitutulong pa po ba kami? Let us know.

Philippines
1 review
0 helpful votes
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CANCELATION
September 18, 2016

Hi lazada gusto ko sana eh pa cancel ung order ******* please

Date of experience: September 18, 2016
Lazada P. Lazada Rep
over a year old

Thanks for letting us know about this, dennis. As per checking naman po, cancelled na ang order nyong ito. For more concerns, pwede rin po kayong mag-message sa amin via Lazada's Social Media accounts (FB, Twitter, Instagram, Youtube and Google+), mag-email sa amin via www.lazada.com.ph/contact/, tumawag sa CS hotline number namin sa 02-7958900 for further assistance o maki-live chat sa amin twing Lunes hanggang Biyernes from 9am - 6pm para masagot ang inyong inquiries/issues using the same link. Good day! 

Philippines
1 review
0 helpful votes
Follow NAVI S.
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Pls answer
June 10, 2017

COTABATO AREA. MABILIS KAYA MAKUKUHA ANG ITEMS?. Ilang days kya makakarating ung item? HOPE NOT SCAM.

Date of experience: June 10, 2017
Lazada P. Lazada Rep
over a year old

Hi NAVI S., please be advised that Lazada is a trusted online shopping mall and not scam. If once you placed an order, delivery will depend on your location since as per the standard delivery time frame, it may take within 1-7 calendar days within Metro Manila; within 5-12 calendar days for outside Metro Manila and within 20 to 30 calendar days for imported item. You can read more about Shipping at http://goo.gl/RoRVij. Thank you.

Philippines
1 review
0 helpful votes
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PLEASE
September 18, 2016

Lazada please cancel my ORDER # ******* na doble po kase di ko po ma cancel. Pleaseeeee

Date of experience: September 18, 2016
Lazada P. Lazada Rep
over a year old

No worries, Jovy. This ON 327814116 was automatically cancelled by our system. For more concerns, you may also send us message / comments via Lazada's Social Media accounts (FB, Twitter, Instagram, Youtube and Google+), call our CS hotline at 02-7958900 for further assistance and updates, email us at www.lazada.com.ph/contact/ or engage in our live chat available from Mondays thru Fridays@ 9am - 6pm using the same link. Good day!

Philippines
1 review
1 helpful vote
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#*******

Date of experience: December 12, 2015
Lazada P. Lazada Rep
over a year old

Hi Mildred, thank you for taking our call. :)

Philippines
1 review
0 helpful votes
Follow Brithias G.
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Kulang po yung relo
July 12, 2016

Kulang po yung relo order number #*******

Date of experience: July 12, 2016
Lazada P. Lazada Rep
over a year old

Thanks for reaching out to us, Brithias. As per checking po, ang relong inorder nyo will be coming from Abroad since its an IMPORT item. For this po, we have a standard delivery time frame na 20 to 30 CALENDAR days. No worries, makaka-receive naman po kayo ng notifications about this. One kung ang item ay nasa Philippines na and another if its in transit na papuntang location nyo. Para mas madaling malaman ang status ng order, please click this link: http://www.lazada.com.ph/orderstatus/. May maitutulong pa po ba kami? Let us know.

Philippines
1 review
8 helpful votes
Follow shazney m.
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Pkisagot po interesado ako bumuli ng phone

Date of experience: March 6, 2016
Lazada P. Lazada Rep
over a year old

Hi Shazne, yes we assure you that we sell brand new and authentic items online. Thank you!

Philippines
1 review
9 helpful votes
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#!@#%$!#$%
April 15, 2015

Bullsh*t kausap ang LAZADA! DAPAT MAY 0 STAR EH!

Date of experience: April 15, 2015
Egypt
2 reviews
1 helpful vote
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Excellent
May 23, 2019

Laaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaazzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaddddddddddddddddddddddddddddddddddaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaa

Date of experience: May 21, 2019

Overview

Lazada has a rating of 1.4 stars from 1,489 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Lazada most frequently mention customer service, order number and credit card. Lazada ranks 804th among Electronics sites.

service
195
value
177
shipping
185
returns
162
quality
172
This company does not typically respond to reviews
+272