LensablReviews 6,018

I ordered a new set of lenses for large Razer Anzu glasses frames. I noted on the order it was for large Razer Anzu frames. I contacted customer service shortly after placing the order to confirm I was getting LARGE Razer Anzu lenses. Customer service noted on the order LARGE Razer Anzu lenses. Today I received SMALL Razer Anzu lenses. I placed my order on March 31st, today is April 16th. I waited 17 days to get the wrong lenses. I contacted customer service somewhere around the 10 day mark because I had read somewhere Lensabl had a 3 day turnaround. I was assured my lenses would ship within 2 days. They shipped 5 days later. I got my lenses on a Friday and reached out to customer service, which I'm sure I will not hear from for another 2 days. I am so incredibly disappointed and let down.

I was so disappointed when Zenni discontinued my favorite frames! I didn't want to settle for some frames I "kinda" liked. Lensabl helped me keep my favorite frames and update the prescription! They feel great, are super clean now, and they even gave me a cool case and changed the nose pads! I'll be looking into Lensabl+ next time.

I sent in my Bose sunglasses to replace the factory lenses with prescription lenses. After a few weeks of waiting, I received an email that said the lenses had not passed their quality inspection and would have to be redone. This happened THREE times. After over 6 weeks we received the glasses. They are unusable. It's like looking through 3D lenses without a 3D screen. Plus, there's a scratch on the lens. They have ruined a $250 pair of glasses and now I have to continue to deal with this issue. I will be contacting Bose to suggest they be removed as an authorized retailer for prescription lenses. I do not recommend.

Have had polycarbonate lenses for years. The new lenses (forgot the name) are so much more clear—my acquity is much improved.
I ordered the medium tint/darkness and find these a little less dark than I would like. Perhaps it's a blessing in that they seem to sharpen my focus on the golf course!

I've previously used Lensabl before for 2 pairs of reading glasses with excellent results for two pairs of glasses. My current experience was terrible. I requested (#*******) workspace lenses with mid-range and reading capabilities. I asked several times if Lensabl could do this as was told that that I would need to order bifocal lenses. I supplied my prescription used to make another pair of workspace lenses from a reputable brick and mortar store. I requested a text or call if there were any questions or concerns. There were multiple and numerous delays in the process attributed to quality control issues. When I finally received my glasses they were not workspace lenses, they were distance and reading lenses. I complained but only received defensive responses without a satisfactory resolution. My only recourse now appears to be using social media to detail my story so others don't have the same experience.

I order Bose sunglasses with prescription lenses. The left lens was popped out of the frame upon arrival and when comparing the lens to the original non-prescription lens, you could tell that the prescription lens was cut incorrectly.

Positive customer experience; ethical company, I have nothing but positive things to say - pleased!