business logo of LightInTheBox

LightInTheBox

Overview

LightInTheBox has a rating of 4 stars from 12,650 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with LightInTheBox most frequently mention good quality, fast delivery and timely manner. LightInTheBox ranks 1st among Wholesale Clothing sites.

service
1,948
value
1,867
shipping
1,925
returns
1,507
quality
1,804
This company responds to reviews on average within 1 day
+1484
How would you rate LightInTheBox?
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California
1 review
0 helpful votes
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Nice boots
November 29, 2024

Nice boots made of real leather. Buy at least 2 or even 3 sizes bigger then they are perfect

Date of experience: December 12, 2024
LightInTheBox F. LightInTheBox Rep
5 months ago

Dear customer,

This is Megha, supervisor of customer service, Lightinthebox.

I am so sorry for the inconvenience caused. Now you will receive personalized assistance quickly.

I have created ticket # 103255976 for your issue. The ticket message will be sent to your email related with LITB account. Please review it, we will be waiting for your response.

My pleasure to help you!

Sincerely,
Megha
Customer Service Lightinthebox

Belgium
1 review
0 helpful votes
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53 commandes à mon actif
April 1, 2025

La plupart des articles sont d'une qualité supérieure, parfaitement à la taille demandée, et je recommande ce site fiable à tout nouveau client.

Date of experience: April 1, 2025
Uganda
1 review
0 helpful votes
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Awesome experience
October 24, 2024
Updated review

The whole process, from sorting, quality check, packaging and all steps through,till the last step when am texted informing me that my package arrived and ready for delivery. Brings me smiles.

Date of experience: October 24, 2024

Good customer care and good delivery of products
July 2, 2024
Previous review

I have had some customer issues from time to time but they have always been on time in servicing my complaints. Also my products are always in stipulated time.

Date of experience: July 2, 2024
Sweden
1 review
0 helpful votes
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Super perfekt
April 8, 2025

Jag älskar alla kläder även min son älskar sina kläder jag köpt från er, snabb leverans bra priser bra storlek både på kläder och skor

Date of experience: April 6, 2025
France
1 review
0 helpful votes
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Purchase
November 19, 2024

Very good experience, I recommend the seller. Wide range, fast and professional service. Relatively short delivery time

Date of experience: November 19, 2024
France
1 review
0 helpful votes
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Satisfaction
January 14, 2025

La sangle commandée bien particulière destinée à être ancrée sur les fixations Isofix de ma voiture est tout à fait conforme et correspond exactement à ce que je cherchais

Date of experience: January 14, 2025
Germany
1 review
0 helpful votes
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Wig
November 12, 2024

Longer delivery than mentioned on first shopping image (mentioned with second stept of order), wig looking differently in real

Date of experience: November 12, 2024
Belgium
1 review
0 helpful votes
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1ste bestelling
December 17, 2024

1ste bestelling ontvangen, producten waren goed van kwaliteit.
Wat me wel verrast is dat je aanbiedingen krijgt maar vanop het moment dat je deze wil bestellen de prijzen helemaal anders zijn. Dit is een spijtige zaak en geeft niet veel vertrouwen. Vindt persoonlijk de verzendkosten wel hoog dat je meer dan 1 artikel wil bestellen ( vb 1 paar oorbellen, min 10€ aan verzendkosten?)

Date of experience: December 17, 2024
Austria
1 review
0 helpful votes
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Great product
October 25, 2024

The delivery was perfectly on time and the product is as described. I have chosen a size bigger as I might need socks in winter, but the shoes are really comfy. Recommendation.

Date of experience: October 25, 2024
Mexico
1 review
0 helpful votes
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Satisfaccion
March 14, 2025

Estoy muy contenta y satisfecha con mi compra y con esta plataforma de compra en linea es segura y confiable, muchas gracias

Date of experience: March 14, 2025