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LightInTheBox
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Clothing & Fashion/Clothing/Wholesale Clothing
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LightInTheBox

lightinthebox.com
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Overview

LightInTheBox has a rating of 4 stars from 13,646 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with LightInTheBox most frequently mention good quality, fast delivery and timely manner. LightInTheBox ranks 2nd among Wholesale Clothing sites.

service
1,948
value
1,867
shipping
1,925
returns
1,507
quality
1,804
This company responds to reviews on average within 1 day
+1487
How would you rate LightInTheBox?
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meshaeel m.
Qatar
1 review
0 helpful votes
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I have order from lightinthebox since 2011 and i feel...
July 20, 2014

I have order from lightinthebox since 2011 and i feel happy contacting them

Date of experience: July 17, 2014
Patrizia U.
Portugal
1 review
0 helpful votes
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Summer dress
July 26, 2022

I'm satisfied for the colors and materials. The dress are as in photos.

Date of experience: July 26, 2022
Linda A.
Canada
1 review
0 helpful votes
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Men's jacket
March 29, 2023

Easy ordering process, great communication, jacket is good quality and fit is perfect.

Date of experience: March 29, 2023
Forrai T.
Hungary
1 review
0 helpful votes
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Value for money, arrived quickly. I am pleased.
April 15, 2022

Value for money, arrived quickly. I am pleased. The wig fits the picture.

Date of experience: April 15, 2022
Nuriye R.
Germany
1 review
1 helpful vote
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Return
August 4, 2022

I would like to return my Order it does not
Meet my expectations

Date of experience: July 5, 2022
LightInTheBox F. — LightInTheBox Rep
over a year old

Dear customer,

This is Bloo, supervisor of customer service, Lightinthebox.

For your issue I have created ticket# 26372722, Would you please login you litb account and reply when you feel free?

Sincerely
Customer Service.

Mirhako L.
Finland
1 review
0 helpful votes
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Review
December 1, 2022

Experience was good. Delivery came fast and item was exactly what description said.

Date of experience: December 1, 2022
Claire Y.
China
2 reviews
1 helpful vote
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Good variety of clothing
May 15, 2013

Good variety of clothing. Not so good return policy. Fast shipping and replies.

Date of experience: May 15, 2013
Bjorn W.
Sweden
1 review
0 helpful votes
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Vera god service!
October 19, 2021

When the lamps arrived they were great! Right size so they fitted perfect.

Date of experience: October 19, 2021
Matt S.
Belarus
1 review
1 helpful vote
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Fast delivery and nice service
September 18, 2014

Fast delivery and nice service. From time to time they have good discounts.

Date of experience: September 18, 2014
Wendy O.
Canada
1 review
0 helpful votes
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Clothing /Women's
May 30, 2023

Amazing material, not long for waiting on delivery; updates on tracking- super company!

Date of experience: May 30, 2023
jean A.
California
1 review
0 helpful votes
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My experience was okay most of my products were nice...
August 6, 2014

My experience was okay most of my products were nice and fast shipping

Date of experience: August 6, 2014
ZHANG R.
Florida
1 review
0 helpful votes
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I bought a 3D t-shirt it arrives on time
October 31, 2022

I bought a 3D t-shirt it arrives on time, my daughter loves it.

Date of experience: October 31, 2022
Luis Y.
Canada
1 review
0 helpful votes
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Great service
March 31, 2023

Love the fast service Unfortunately I received 2 different sizes for 2 dresses

Date of experience: March 31, 2023
Becci X.
Illinois
1 review
0 helpful votes
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Returns
July 18, 2023

The return process is a bit tedious, but replied to quickly, refunded quickly.

Date of experience: July 18, 2023
CHAM E.
Texas
1 review
0 helpful votes
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Fair to Good
April 4, 2023

Ok as I received my order in time for when I needed it.

Date of experience: April 4, 2023
Joseph I.
Canada
1 review
0 helpful votes
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To love
February 28, 2023

I enjoyed working with you and the delivery was faster than I thought

Date of experience: February 28, 2023
liane H.
Denmark
1 review
0 helpful votes
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Fast
March 20, 2023

All orders came very fast. All in good condition and without any problems.

Date of experience: March 20, 2023
Steven X.
Ohio
1 review
0 helpful votes
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Comfortable shoes
July 25, 2023

Everything went well with ordering and receiving and the shoes are very comfortable

Date of experience: July 25, 2023
Ann L.
Kansas
2 reviews
0 helpful votes
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Women's Hoodie Sweatsuit
January 3, 2023

Everything was fine and the service was good. Arrived in a timely manner.

Date of experience: January 3, 2023
Jaroslava X.
Czechia
1 review
0 helpful votes
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OK
May 23, 2023

Everything arrived well and quickly.
Pictures and description corresponded to reality
I'm happy

Date of experience: May 23, 2023
991 reviews are not recommended
LightInTheBox is a global online retail company that delivers products directly to consumers around the world. Founded in 2007, LightInTheBox has offered customers a convenient way to shop for a wide selection of lifestyle products at attractive prices through www.lightinthebox.com, www.miniinthebox.com, and other websites, which are available in multiple major languages. LightInTheBox offers products in the three core categories of apparel, small accessories and gadgets and home and garden. LightInTheBox's innovative data-driven business model allows itself to offer customized products, such as wedding dress and evening dress, at scale for optimal marketing, merchandising and fulfillment.

Business History

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Company Representative

Lightinthebox Feedback
LightInTheBox F.
Typically responds within 1 day
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