Overview
LightInTheBox has a rating of 4 stars from 13,646 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with LightInTheBox most frequently mention good quality, fast delivery and timely manner. LightInTheBox ranks 2nd among Wholesale Clothing sites.
Easy to order. Arrived in a reasonable amount of time. Fit well.
Ok quality and interesting pattern makes me satisfied
IS THERE SOME LEGAL RIGHTS OF THE CONSUMERS TO DEAL WITH THESE THIEVES? THEY ARE TOTALLY SCAMMERS WHO MUST BE SHUT UP LONG TIME AGO!
Items well described. Price is right. Tracking and follow-up easy. Relatively fast arrival time.
Love the coat I bought, quality really nice. Customer service is good.
Almost nothing fit. Furthermore, the return policy and process is very confusing.
Dear customer,
This is Megha, supervisor of customer service, Lightinthebox.
I am so sorry for the inconvenience caused. Now you will receive personalized assistance quickly.
I have created ticket # 101753371 for your issue. The ticket message will be sent to your email related with LITB account. Please review it, we will be waiting for your response.
My pleasure to help you!
Sincerely,
Megha
Customer Service Lightinthebox
Fits well sleeves a little long but tucked them under. Arrived close to date expected.
Excellent products, all work well and fit great, very happy.
Good quality shirt, fast delivery, very satisfied with ur shop!
The site has a great deals for clothing, jewelry and accessories
Beautiful product, great price and just as advertised.
Good quality and I like it a lot with out the doubt
Product came, fast delivery, highly recommend, thanks
The product arrived within a short time and was just what we wanted.
Very focused on customers needs beautiful clothes,true to size
Always easy to deal with fast service they care about their customers
I was disappointing in about half of my order either it didn't fit properly I didn't like it and with light in the box policy you can't return it usually they make it very difficult to return so I hate the return policy
- Visit Website
- singapore, Singapore, China
- Edit business info
Business History
Company Representative
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Dear Customer,
We sincerely apologize for the inconvenience. Please don't be worried cause we'll take full responsibility of that.
The supervisor of customer service created one ticket for you. Please contact her in this ticket and she'll definitely solve the problem. Please log in your account on a computer (not mobile). You can find your ticket here: https://www.lightinthebox.com/index.php?main_page=ticket_after_detail&id=14958562
Sincerely,
LightInTheBox Customer Service