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ListiaReviews 415

2.1

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Listia Reviews Summary

Listia has a rating of 2.1 stars from 415 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Listia most frequently mention customer service, gift card and many people. Listia ranks 156th among Auction sites.

service
71
value
70
shipping
64
returns
59
quality
67
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Pennsylvania
1 review
3 helpful votes
Follow Jeffrey B.
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If you're giving things away it's a great site. If you want to charge shipping you better be ready for a butt load of idiot's! People with zero feedback ratings and NO experience on Lista will bid on your items and claim they never saw that you charge shipping. EVEN when its clearly written in the title and 3 or 4 times in the listing. Once they have bid, it puts other, potentially paying customers, off and they look elsewhere. Which, wastes your time and money. This isn't a "now and then" kind of thing. Out of maybe 50 auctions I have listed with shipping charges I have had at least 30 of them fall through!
Listia provides no protection against this. You can't even offer a second chance to the first bidder. So, your listing is basically DEAD!
Members will relentlessly hound you over the fact that you charge shipping. Even to the point of harassment! And the admin. Couldn't care less. You cant even give negative feedback! So, that idiot can just keep on screwing people.
If it weren't for the fact that I do sell to a PAYING buyer every day there, I would leave and never look back. Once I have my product selling on my own site, it's gonna be BYE BYE LISTIA!

Date of experience: April 1, 2013
Ohio
1 review
3 helpful votes
Follow Anna S.
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I would give it an ok because its not to nice and its not to bad i would really say its very average to me

Date of experience: March 26, 2013
Massachusetts
1 review
3 helpful votes
Follow Amanda P.
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I was excited when someone in my plant swap group referred me. Now I'm just pissed. I have only had 3 auctions. 2 are scammers. Not very good odds. I send what was promised plus extras and 15 days later no credits. One dispute who admitted to getting item and because they are idiots who can't read or be bothered to look it up I lose. No thanks! I love sharing all the wonderful things I have received. I'll stick to plant trades and craigslist.

Date of experience: February 26, 2013
Kentucky
1 review
1 helpful vote
Follow Connie W.
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All that I say is from my own six months of experience in trying to deal in a fair and just adult method! They promote the sell of recipes and such of drugs that are illegal. It is run by a group of Pagans that will mess with your computer and make your life miserable until you leave if you believe in God. The rules are not even known by their own staff and are interchangeable at whim depending upon the parties being dealt with. They consistently misuse their authority and collect credits which if they are a part of the company, what need would they have for this. They try to force everyone to ship free, and if you are on their blacklist, they will not uphold their own shipping rules! The worst site on the internet and hope how soon they are called out and removed because of the injustice. Allowing anyone to sell recipes calling for illegal drugs to make candy, which can be used to give children and take any and all immoral liberties of the child! What is this and how can it be allowed on a website where 13 year old children are allowed? Here is a link if you would like to check it out... http://www.listia.com/auction/*******-medical-marijuana-jolly-ranchers-recipe

Date of experience: February 9, 2013
North Carolina
1 review
3 helpful votes
Follow Elizabeth R.
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So far, my biggest Complaint about Listia is that they claim you can "earn points" for completing surveys. This turns out to be a total scam! Every time I've done one of the surveys, I'll spend several minutes answering questions, and then a page comes up saying I didn't "qualify" for the survey. Seriously? Dude, I just filled out 5 pages of questions, I already Took the survey! Apparently they want you to believe it was a pre-survey. This way they get lots of useful data from you, without giving you any points. I'd understand if you had to answer 3 or 4 pre-screening questions to see if you qualify for the survey. But I answered Way to many questions for this to be legitimately considered pre-screening.

I'd suspect that nobody, or almost nobody, gets points from these surveys. Needless to say, I'm not going to bother taking any surveys anymore. But I'm sure that other people will fall for this a few times before they realize it's a scam. And that's how these survey companies keep the scam going! Some of them might end up being legit, but I don't want to waste my time on pointless (literally!) surveys.

Listia makes it look like your being redirected to an independent site when you take these surveys. But I wouldn't be surprised if it turned out that Listia actually runs these "external" sites. Either way, these survey Scams make Listia appear pretty scammy themselves.

Date of experience: January 27, 2013
Washington
1 review
1 helpful vote
Follow Danielle D.
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This site is a joke
January 23, 2013

This site is a joke. I've always shipped with DC and the TWO times I do not the winners claimed they never got their items. People are just on here looking for ways to get as much stuff for free without even spending the credits. What a joke. If you sell do not trust anyone to actually be honest that the received your items.

Date of experience: January 23, 2013
Arizona
1 review
3 helpful votes
Follow Celena M.
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When users are scammers, that's usually easy to avoid, but when the Listia Customer Service is the scammer... yeah, that's NOT acceptable.

I was with Listia since the beginning and really liked it at first. I've referred 52 people, had 100% positive feedback after 395 transactions, and then something I mailed was lost in the mail late last year. It was decided against my favor and now my account is -7900 or so credits. I really can't believe that someone who has been such a great asset to them should be punished like that. They really need a stipulation for people who lose one thing out of 200 in the mail and have an awesome transaction history with them. Someone should not be punished b/c the post office loses something. I can see if the person was a newbie or continually "lost" packages but this... it's not right. I asked them to delete my account because after they blatantly ignored me 3 times, I really don't want to be a part of their site. My Internet time is much better spent telling the world they're shady.

Date of experience: January 16, 2013
Ohio
2 reviews
21 helpful votes
Follow Doris m.
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Listia started out to be wonderful but now they are getting credit hungry and if you have an object that is worth more credits they have several different credit fees- very disappointed and am thinking about looking elsewhere.

Date of experience: January 7, 2013
Ireland
3 reviews
5 helpful votes
Follow john d.
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This site gets 3 stars for the idea in it but the set up is bad. They allow you to charge for shipping but provide no way to do it. They make a fortune selling credits that cost them zero so they least they could do is invest that money back into the site for a better experience

Date of experience: January 6, 2013
Washington
7 reviews
34 helpful votes
Follow Jessica T.
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I loved listia..
January 2, 2013

I loved listia. I get online everyday... now im just irrate!

AVOID THE SELLER DARKANGELTATTOOS ON LISTIA HE WILL MAKE YOU PAY FOR SHIPPING AND THEN SEND YOU A FAULTY PRODUCT AND REFUSE TO REFUND YOUR CREDITS... I AM DISPUTING WITH LISTIA NOW AND THEY WANT ME TO PAY ANOTHER $15.45 SHIPPING FEE TO SEND HIM IT BACK ON TOP OF THE $15.45 I ALREADY PAID TO SHIP IT TO MYSELF... SO THAT MEANS I WOULD BE PAYING $30.90 AND 37,650 CREDITS FOR SOMETHING I AM GIVING BACK! I DONT THINK SO! CHECK OUT MY PROOF http://listiarockmissjess.tripod.com/

Date of experience: January 2, 2013
Illinois
3 reviews
11 helpful votes
Follow Edie t.
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I have been buying and selling on Listia. For over a year! I mainly sell beads and jewelry making supplies and I turn around my credits and buy all sorts of things for my family! I have purchased gifts, toys, clothing, craft supplies, and many many gift cards at Listia.com. I actually funded a large portion of my Christmas shopping with gift cards from Listia this year. I have occasionally had difficulty with individual users, but there are always bad apples out there... but the site itself is GREAT! Thanks Listia!

Date of experience: December 6, 2012
Virginia
1 review
3 helpful votes
Follow Alicia P.
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I have used the site for 2 years and the administrative responses are usually automated and don't help solve the issue when the disputer/other party is clearly breaking the rules.
I had one buyer not pay for shipping and even though the rules clearly state that the seller will get to keep the credits in a case like that they refunded the winner.
Another case was a buyer claiming he received a wrong size item and wanted a refund. I submitted a ticket with evidence showing that the size ring i sent (which the buyer also stated he received) was indeed the correct size.
Instead of requesting a photo from the buyer to prove he received the wrong size or give the seller an opportunity to send the correct size they asked the buyer to return the item.
What if everyone was to file a dispute stating they received the wrong item and provided no proof? Sellers pay money for shipping and supplies and lets not talk about the wasted time and effort answering questions.

Date of experience: November 30, 2012
California
1 review
1 helpful vote
Follow Roz R.
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Most of the stuff you find on Listia, you can probably find at your local thrift store. I wouldn't put it past some people to have done exactly that. I bid and won on a brand new infant neck support, NIP, and when I finally got it, it reeked of cigarette smoke. Unfortunately I had already given the lady her credits before I checked the product. (I know my fault). When I opened the package, the stench that came out of the box was overwhelming. The baby item was saturated in the smell of cigarette smoke. I had to wash the thing four times to rid the smell. She's lucky I left a neutral review and not a negative one. That's just the kind of thing you'll find on Listia. I'm just using up my last credits and will be closing my accont. Too much junk on there... literally.

Date of experience: November 29, 2012
Rhode Island
2 reviews
5 helpful votes
Follow Noelia C.
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I love listia but some auctions are scams before i put bids i check the peoples reviews from auctions they did before and i always got my stuff except for my first auction it was a reposted auction and the person didn't login for months and the persons auction kept reposting i got my credit back in 7 days and it was ok i got tons of free stuff and i always put free shipping when searching for auctions to bid on lol and when i put auctions i do free shipping in fairness so yeah :)

Date of experience: November 27, 2012
Virginia
1 review
1 helpful vote
Follow Tommy B.
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Stay away from this website. The owners seem to have a million accounts and just award themselves credits to buy up anything good. You can spot some of them easy though. Biggest and most obvious gimmick around. You'll find they are often the 'buyers' who don't pay up, until say 20 days has passed, will you get the payment, worthless credits that they are? Possibly not. As for the users of the site, the regular users are the scum of the Earth, the type eBay would ban at a moments notice. So if you really want the stress for a few worthless credits, and really want to give up your personal details to angry weirdo's, then Listia is the place for you.

Date of experience: November 26, 2012
Nevada
2 reviews
14 helpful votes
Follow Tony D.
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This the email i sent them after making me lose $75 with no negative feedbacks, sold at least 15 other gift cards and had over 200 feedback.
"The listia assurance policy states if i sell something and have proof of sending it then the seller gets the credits. I paid $75 dollars for three gift cards, snt them and then the seller claims they didnt get it even though i have proof it was sent with a valid tracking number. I am very angry listia stole money from me! I did everything according to listia policies and broke no rules. You guys reversed the credits to the buyer thus stealing from me. This is your last chance to fix this problem before i take it to the next step. First i have taken screen shots of everything and will seek legal action if this is not fixed. I will also let the public know exactly what happened with listia not adhering to their own policies and assurance policy. I will go to every forum, blog, social media site(let me tell you i reach ALOT of people with all my sites. I will also make a youtube video with screen shots of your policy, assurance and emails, feedback history, and the story of how money was stolen from a seller with no negative feedback and who has auctioned many many gift cards with nothing but positive feedback. I will post this to my 3 youtube channels. I will also report listia to the local news channels to handle consumer complaints for webapges. With any luck you will be on tv and recieve calls and email from the media. You have one last chance to make this right. I broke no policy, had money stolen from me, got treated like a scammer and moderator rosie did not do her job accordnig to policy."

Date of experience: November 13, 2012
Texas
1 review
1 helpful vote
Follow Paul J.
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I just want to make a comment about Listia.com I have won several auctions on Listia which I received the items no problem at all. But, when winning an auction on Listia I never hear from the seller at all and never know if the item is shipped or what. I just think that if you are selling something then give customer service to the winner by communicating with them. Let them know something. I do sell on Listia and I always communicate with all my winners for I know I would like the same respect to customer service. I have bid on a tv and the winner said to send him a money order for the shipping so I sent a money order for the total amount he said for shipping. It has been a week now and I haven't heard from him at all. I don't know if he is shipping it to me or not so I don't know if I should file a dispute or wait. I am just so furious over no communication...

Date of experience: November 2, 2012
Illinois
1 review
14 helpful votes
Follow Eric S.
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Crappy customer service
October 31, 2012

Crappy customer service. Support tickets closed for no reason because ListiaKevin or ListiaRosie are too lazy to do their jobs.

The feedback system is idiotic. If someone doesn't contact you, then why let them leave feedback and then refuse to remove it even though your terms of service say that you will?

This site is a mickey mouse operation. I'd rather throw out my stuff than use this crappy site.

Date of experience: October 31, 2012
Pennsylvania
1 review
4 helpful votes
Follow Mandisa M.
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I'm new to listia but am a experienced seller on ebay. I give it an okay because I have won a received an item, but have just sold something and never received my credits. The confirmation number on the item stated she got her item 2 days after she won it. A week has now passed and I never received my credits or any feedback from her. Her profile has stated that she has logged in since receiving the item. Its a hit or miss with this website and you can only hope your buying or selling to reliable person.

Date of experience: October 27, 2012
Wisconsin
6 reviews
16 helpful votes
Follow Mary M.
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I would give it a zero if I could. I ended up PAYING out of pocket $100.00 of my money because 1. I am not a shipping company with scales, packing material, boxes and other items for shipping items that are being GIVEN away. You cannot walk into UPS say, "gee wiz guys, can you weigh, box this for me and give me an estimate and I will pay you after I get paypal from someone else?" I was given limited time to ship items, one of them was 'free' because it was a coat, the rest I ATE. Yes, I billed the members only to find out, neither of them can 'understand English' enough to pay me. They could communicate just fine bidding, asking questions, as soon as I sent PAYPAL request, it got quiet, too quiet. NO one is paying me.

Yes I have sent things through normal channels of Ebay. Usually most of us reimburse our shipping costs through careful pricing, to neither gouge the client nor gouge the seller. Here there is no way to protect yourself. One of my bidders had a history of not paying for her shipping (twice!) and Listia, say's "hey, what's the prob? No big deal, just re list your items."

Honestly, I had to pull two so called auctions for EXPENSIVE items, because of harassment by bidders: the items to them are FREE, this is what gets me... continual $#*!ing about everything under the sun, and then... no English, me pay how?

No I will not ever do this again. My 'give aways' will be true give aways to shelters, to food banks, to battered shelters, to churches. This little exercise cost me money, time, stress and worse, emotional distress dealing with the folks who simply like using others.

Date of experience: October 19, 2012

From the business

Listia is a marketplace for Free Stuff where you can give away stuff you don't need anymore and get stuff you want in return for free. It's fun, free and very easy to use.


listia.com
Founded in 2009
Mountain View, CA, United States