Worse potential dating site ever. Scammers everywhere. I put out an amazing profile with 26 pictures. I am a successful, fun, honest guy. I get all kinds of emails and interests that are just drama and games. I am so done with Match
I had the same poor excuse for customer service that this company stands behind company policy and the fact that you click or didn't click a button when you signed up. That was not my problem. The auto renewal feature is a good feature and I have not problem with that. My issues is that they do not warn you about charging your account. I got no notice except from my bank informing me of the overdraft caused by this charge. That is a problem. I get so many junk emails from this company on a daily basis but they can't send me one that says I am getting charged tomorrow for a renewal. Poor customer service for sure. I will never use Match.com again. There are too many free sites to use now which is why I quit using Match.com in the first place.
I disliked this site at first because I thought it was full of tools and rude guys who just want in your pants instead of a relationship/future. However, I can't say I hate this site because I met the love of my life on it. 4 years later, looking back on the experience, I can't complain. Even in life, you always have to go through people to find the best ones. The only difference is you have to do that online. I think it is worth it, but try subscribing when there are deals!
I have contacted Match.Com in regards to a charge on my account. When I signed up told them I wanted a three month subscription and no longer paid a higher price for three months than six to make certain I would not have this problem of Automatic Reinstatement. I was wrong they have charged my account. Talked to Customer Service, Supervisor, and my credit card company which went on line with me to them to no avail. I agree with all of these comments of past subscribers. I read about using a prepaid credit card before I signed up but did not want the inconvenience am so sorry now that I did not. Am going to the Dallas News now.
Match is the worst of all. They dont check backgrounds, pictures, jobs, People dating there usually lied about job, status, education, pictures. Customer service is terrible too, they dont know anything, the confuse your emails, and its a waste of time to call them. I had to fight with my credit card because match customer service is worthless.
While I am sure that there are a lot of perverts and weirdos out there, I think if you use common sense (such as meeting for the first time in a public place, during the day, and letting someone else know where you are going to be), match.com can be a great place to meet new people. I have only interacted with genuine people on the site and never got "fake winks." For new members, search for a discount code before joining. I think I paid $15 a month for a 3 month subscription. I didn't meet anyone on the site, but I also encouraged my best friend to join and she is dating the person from the first date she went on! They are very cute together.
When I tried Match a few years back I would get all kinds of messages come to find out they were all fake. All had been generated by Match itself and were done to keep people paying for the site. Match was of course sued over this. So I would just stay away from this site. I am not sure anything has changed.
Make sure you have enough money to use this platform or you get nowhere. I do not like the fact that you are actually paying for love and not actually finding love. A bunch of cheaters also. I'm good.
The site is ridiculous. No one looks you up you have to purchase a lot just to get notice. Plus most of these profile are old or they can't reply to cause they haven't purchased anything to get back to you. No one really sees you and you wasted your money on it. The only thing you can do is make a free profile but that's it. Everything else coast money. So I give this site 1 out of 5
They have now taken 4 months payment off me and I cannot get onto this site, absolutely ridiculous, when I email them they will not solve this problem, and just seem more interested in taking money from me, unacceptable...
Answer: I was unable to get a refund but I dispute the transaction and got my money back that way. I said it was because they were not providing the service they claim to offer. If you can dispute with your bank just tell them you didn't authorize the transaction and the company refuses to refund you. Good luck.
Answer: No I would not trust it. There are scammers on there. They will tell you want you want to here. They are from another country. Look for key words such as widoer, contractor, travel, one child only. They will compliment you right off the bat about your smile. Not safe. Try another site.
Answer: Back in the 1980s, strip clubs were pulling all sorts of over charge and fake charge scams and forcing people tp pay. Here in Atlanta a majpr federal case against the GOLD CLUB brought all that to light and alot of changes were made in the industry... I BRING THAT UP BECAUSE... these social sites seem to be attempting the same types of scams and are getting away with it. By U.S. fedeal standars ALL THESE SITES FALL UNDER THE RACKETEERING STATUTE. Unfortunately there is NO enforcement of these laws at this time. Your best option is to dispute the entire charge with your credit card. They may not want to do this because they are seeing so much of it. BE FIRM AND INSIST IT IS A MATTER OF CREDIT FRAUD. Also be sure to indicate that you are filling a consumer notice with the Federal Trade Commision (they have online forms for this to keep a numbers count on how many people are affected by these sorts of things. www.FTC.org). If you have been a good card holder, you shouldnt have any issues except for 1: ALL THESE SITES ARE NOTORIOUS FOR REBILLING/DRAFTING YOUR CREDIT ACCOUNT. You may want to file a COMPROMISED CREDIT CARD CLAIM AT THE TIME OF THE DISPUTE and have your card issuer SEND YOU A REPLACEMENT CARD WITH A NEW CARD NUMBER.
Answer: You will have a hard time getting your money back Terri. The first time I was with them years ago, I forgot the auto renewal and tried to get my money back and they fought me tooth and nail. This time I tried both Ourtime and Match and both experiences were not good though Ourtime was a bit better. I agree with some of the answers here that Match baits you toward the end of your subscription with possible contacts, but since I cannot proof that I have to add that disclaimer. Everything you have run into with your experience I have had with mine.
Answer: You likely signed up for auto-renewal, which Match.com doesn't explicitly tell you out-right that it will auto-renew. You will not likely get a refund back for the month they charged you. However, go to your account's settings and cancel the feature ASAP. You will still have access for the month in question, but at least you will have stopped future withdrawals.
Answer: Give them a call... they always have something to scam people about...
Answer: Cancel the card you used when you joined.
Answer: That is an extra fare item and they charge you each time. Best to do your own searches and replies...
Answer: Too much don't do it!
Answer: I feel the same way Teresa, i have been on the site for 1 year now and cancelled my subscription, but was told it won't officially cancel until May because i waited to late after my initial sign up day, so i got stuck with another year. I am a handsome guy with a lot to offer, but for some reason never really got emails as i expected, i started to think the people profiles were fake or the women i was interested in didn't know a good man if his profiled slapped them in the face, just sayN. 41, recently divorced for little over a year, highly educated, working in my profession, make close to six figures, single, don't cheat, great personality, smart, don't play, and real down to earth... but i guess no one believed it or didn't like my handsome picks... IDK. Confused!
Match has a rating of 1.2 stars from 1,213 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Match most frequently mention customer service, credit card and fake profiles. Match ranks 652nd among Dating sites.