Match

Match just took $100 from my account and then sent me an email stating I was "removed from the community". When I called to find out about this, they told me that I would have to speak with their corporate office via email because they do not have a phone! In some ways I am grateful to be done with this terrible experience. Most of the men I have met are wanting a "friend with benefits". It has been a degrading experience all together.

I stopped using the website but then I found a $71 USD charge on my credit card. match.com automatically charged me a 3 month renewal fee of $71 USD two days earlier. I received no email notice from them leading up to the automatic payment. I called their number and the operator said the best he can do is refund me $20.01 and he refused to transfer me to his supervisor. In summary they charged me $51 for a service I did not use.

I didn't even get a chance to become a member. I answered the initial questions and posted 4 pics that were completely normal fully clothed pics. I went on the next day to write my summary and they blocked my account. I then received an e-mail saying my account was terminated. After calling 2 different dept. and emailing back and forth they provided absolutely no explanation as to why and all they say is due to our privacy policy we can't tell you why we terminated your account. ARE YOU KIDDING ME?! You're going to terminate someone before they even start and not tell them why? That's the most ridiculous thing I've ever heard of. Then on top of that when I asked for my refund they said, oh you have to contact iTunes for that. Worst company I've dealt with yet for online dating.

Tried to get into Match.com website and they have instituted a new, very aggravating way to annoy members by having them choose some numbers on dice that add up to 14 and when you choose it, it still won't let you into the site. Most annoying thing I've seen lately. I have cancelled my membership because of it.

I have found all dating sites to be 90% worthless. However match is the worst yet and I am giving up on on line dating after 3 sites. They Match you with people who are not even on site anymore, if you don't go in and take your profile down they will leave it up forever. Or matches in other states or hundreds a miles away when you put limit to 25 miles. Can't get a refund when you want to cancel. Do not set up for auto pay. Service sucks. Don't do it.

In my experience Match.com should be called Match.con because that is what it is, I was tricked into subscribing a membership and now they say I can`t cancel my subscription, they are taking money out of my account without my permission, I did not sign any contract. The dating site is full of fake profiles, but when you report them they still are not deleted, in fact they keep visiting your own profile. Match.com is a complete waste of money and I would warn anybody not to join and be ripped off like me.

I was new to online dating and Match seemed to be the most reputable, it is not. It was the worst, most exhausting and even heartbreaking experiences ever. I felt there were Match bots, no one wants to meet (probably because they're not real). Fake profiles and scammers, catfish whatever... Its bad, stay away. I did have one date though we met in public and I knew he had an agenda... They all do

I met someone great through match.com 3 weeks ago(UK). I forgot that I had a dormant account that I haven't checked for 3 months and there had been a few messages from around that time. I think the site is pretty standard, nothing too fancy but I decided to pay for the service when I saw a profile of the same guy I was in touch with but abruptly got disconnected because eharmony booted me off without explanation (I'd give them -3 stars rating for that). All in all, it might be a lucky coincidence that I found someone great (he signed up on that day) but I give match.com the credit for being a legitimate site.

Match have just taken my money for another sic months and I only found out from a bank statement. I havent used the service for three months as it really is rubbish - few people respond as most are only browsing and dont have membership so are only voyeurs rather than members. The matches are pretty useless. I complained to them and they trotted out the 'we can't issue refunds' policy. They don't care about my customer experience. They don't warn you your subscription is about to renew, so watch out for this scam and cancel your subscription manually. Easier still, don't bother with Match, unless you enjoy wasting time and money.

BEWARE of automatic billing. You will receive no heads up warning email from Match that your subscription is coming due and will be automatically renewed --- most companies issue such an email about 3 days prior to the auto-renewal.
Very poor customer service. While I was on the live chat, I had to ask three times for a phone number, and then, of course, you get on the phone with a person overseas who is reading from a script. Again, very poor customer service.

My profile was up a little over two months, from June 14,2014 to August 21,2014. I just received the automatic renewal for $204.54 which is very sneakily employed, I might add. I called to request a credit as my profile had been taken down and I thought I had terminated my account on the site. Stupid me, I thought they would deal fairly with me.

They recognize I did not use the site, their policy is they do not issue credits. So, I have paid over $400 to use a site for less than three months with no hope of recompense.

Most of the profiles on this site are fake. You will receive lots of "visits" to your profile, "winks" too sometimes as soon as you sign-up for a trial. However you cannot see who these people visiting your profile are until you pay up. Then, it all stops. All this activity is automatically generate and won't be genuine prospective partners.

Full of fake profiles at least 5 different women asked me to send money to pay for things like cancer treatment and children. Match took almost 140 euros from my account for 6 months. Customer service is the worst I have ever seen. Lots of fake profiles and fake photos. I can count with one hand the amount of real members that got in touch with me. Some of the girls that got in touch to con me were from Russia Lebanon and Latin america.so don't waste your time.

Hello,
Am writing my first review based on dealings with Alexander, Employee ID ******* at Match.com. He was polite but extremely unhelpful and sounded almost like a robot. Additionally he allowed his staff to be rude and did not even apologize when I mentioned how rudely his staff had treated me when I asked to be transferred to a supervisor. Match.com STOLE money from me and Alexander did nothing to fix the situation. He acted like a puppet instead of a supervisor. I'm not sure of the qualifications needed to work at this company but they should be raised.

Also did not meet anyone and was not matched with anyone that fit into the (BROAD) specifics I had input

I recently called them to get a refund because I had only signed up for a 3 month stand. They said all they could give me back was $8. What a rip off. Every other company I have ever worked with have given me a refund if it had just been taken out of my account and I was going to cancel my membership. Match.com customer service would not budge. RUDE!

They don't care about you. They lure you in with a promotional price and then auto renew with your credit card at a higher amount - much higher! But that's not the worst...

Ladies, there are scammers who are preying on women and try to get you to trust them and then they want money. Especially if you are a little older. Usually they are widows with a high income and a nice picture - but it's not real. They will put off meeting with you (in my case, boo hoo i'm a widow and haven't dated in 8 years and I need to get to know someone first) and then worm their way into your psyche with texts every morning and phone calls at night and words like I just want to love someone again... and then guess what they want. Money!

So I called match to report the guy and to see if they will do something since I never renewed they did but automatically but nope - they don't care - they've got ya. IMHO - try ANY other dating site but this. It's gross.

I would have to say my experiences on this site are mixed. After learning how to sort through the scammers and fake profiles, and sending out a lot of emails that were not responded to, I did manage to get quite a few dates. These went really well at first and I was even in a brief relationship, but most of the women seem to have various types of mental health issues that take a while to manifest. It has been a roller coaster of getting my hopes up about someone only to find out that there are barriers due to underlying "issues" that they have. This is not the site's fault but may be endemic to the types of people who tend to use it. The old fashioned way of finding dates, ie. Getting involved in some type of activity and meeting the people who are interested in that which you will then have in common, may be the best approach after all.

I accidentally subscribed to this site and was unhappy to hear they do not grant refunds. Even if you try to cancel, your account (and your money sits there. All they will do is not auto renew the site. I received one response to a message and after a short conversation, they stopped responding with no explanation. The people who the site allegedly matched me with invariably had at least one or two items that violated my preferences. To say that the majority of the members were unattractive would be an understatement. Apparently the people setting up the matches have difficulty reading the English language because most of them took only a cursory glance to see they were not a match. Save your money because if you sign up they will not refund a penny, even if you notify them withing days of your dis-satisfaction. The format of the website is clumsy, confusing and hard to follow.

Now, I have tried this site 2 rounds for a total of a year. They need to give you a heads up when you are about to auto-renew and spend $$$ but they don't. So keep an eye and put on your calendar so you can cancel before they take money from your account. With that said, I am an attractive, professional and haven't found many matches when I searched. Even the daily matches the send you - there are 11 and 3+ have no pictures. They need to hone their filters for a better user experience.

I had nothing but bad, I think its has bots sending me emails, I joined and paying member. Never had a email past the first email. If they are real ladies there, they are just as unfriendly as anywhere else online, I missed the scammers at least they are someone to talk to. Match also limits who I could match up with Useless website because of the ladies on it, so stuck up or what ever they are, I guess games, look good to make us guys want them and all they are are a tease...

This company preys on vulnerable people and is awful. I created an account, spent time on my profile, and started to exchange messages with matches. The next day, I tried to log in and my account was blocked. I called customer service and was told they could not give me any information but had to "escalate" the matter. Two days later, I got an email from Match.com saying my account had been terminated, that they could not tell me why, and that they could not disclose any information without a court order. I called customer service again and got the same answer. Meanwhile, there are people who I actually thought I might like to meet (the whole point of the site) who I suddenly am blocked from meeting with. I reviewed the terms of service and I didn't violate any of them; I've passed multiple federal background checks for employment. Since they won't disclose any information about my account, I can't even find out why I was terminated or attempt to fix it. Avoid this company.

They run scams to get you to sign up. I tried a free trial and had lots of messages then when I paid for a subscription I barely received any emails so seems like they gave extra exposure just to reel me in. The site is expensive and I met a real weirdo on it and complained to match.com who say they will look out for you if anything like this happens but they never responded when I reported the guy so it's all just lies.

Everyone is complaining about you for your systems. I signed up for Match.com with their 6 month guarantee. After 6 months they kept charging my credit card. And you didn't send an email to inform that you get money from my account.