Modanisa

I do not recommend purchasing items through Modanisa. I will no longer buy anything from them due to their deceptive pricing practices. They charge significantly higher prices than the original brand sites for the same products. I have attached a screenshot as evidence, showing the substantial price differences. Modanisa's markup exceeds 250% above the actual price. Please avoid shopping at Modanisa. Having recommended them to my entire family for the past five years, I am deeply disappointed and will not endorse them any longer.

They send us wrong color skirt, when asked for refund or item replacement, only offering only coupon of same value, with no shipping cost. On there web site they are saying free returns and refund, which is completely wrong.

The product prices in Canada are literally 4 times more expensive than if you were ordering the same products to a Turkish address (I've lived in both countries and used to order from their site). I paid $23 in shipping to Canada! And the return fee is on me, which I've yet to find out how much it is. All that to get one skirt, I pretty much wasted $50+ just in shipping and returns. They seem to think that people living in the west are picking dollar bills from trees.
The quality of the skirt wasn't even good. This will be my last time ordering from this website due to those reasons. Customer lost forever.

I placed an order with them over a month.
My order stock in the transit. Tried to send emails, no reply. The only way is the live chat. Which is useless as it is only same person every time and not helping at all. All he says we are monitoring your case. No one care. No response. Took my money and no order.

I made sure to read all the fine details of their return policy before I made my order, I noticed that they mention that you are responsible for shipping costs but I figured it would be the standard 10$ not 220$! Which is more than the cost of the dress! I sent multiple emails and the solution they had for me was to cancel my complaint!
They should have prepaid shipping labels for returns like all the other online companies. Such a scam considering you never know sizing with them either!

They took my money and they didn't send my package. It has been over a month, almost two months, that I've been wasting my time. I even have the proof that they didn't send it. The only thing you get from them when you ask about your package is "we're sorry" or "we're working on it".

This company is a total scam. I ordered 6 products and they delivered only 2. I reported this immediately and for weeks they have been giving me the runaround that they are looking at CCTV footage and trying to contact fedex to find out what happened. This is a total fraud. I will report this to my credit card company.

The pictures don't match the item and the quality was horrible and then to return the items they expect you to pay and no refund on your return price that's out of pocket. Customer service was not helpful very short and on to the next customer type of attitude. I will never shop here again and will WARN anyone against it as well.

I received my order today although there was some misunderstanding which got solve. I am very satisfied of the way the staff handled the situation. I would recommend Modanisa to anyone. I love my hijab!

I ordered for the first time, they gave me the wrong size of one of the dresses, size 38 instead of 48 and they refuse to send the right size because they only give out coupon which is same price as the dress but the trick is you have to buy more than the coupon and you cannot use any other coupon that you are eligible for. IT IS A TOTAL SCAM! Be careful people! That is all I can say.
They suppose to correct their mistake and send the customer the right size they ordered but NOPE they don't do that.
Another issue the "my order " button is not working as soon as they dispatch the order and they didn't answer after asking why!