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MyHeritage is the leading global platform for family history discovery. It enriches the lives of people worldwide by enabling them to uncover more about themselves and where they belong.
With a suite of intuitive features and innovative products, MyHeritage creates a meaningful discovery experience that is deeply rewarding. Users build family trees and discover new information and relatives through advanced matching technologies and billions of historical records from across the globe. MyHeritage also offers an affordable at-home DNA test revealing an ethnicity breakdown across 79 ethnicities and 2,114 geographic regions, and AI-powered features to repair, colorize, and animate old photos.
The MyHeritage platform is enjoyed by tens of millions of people around the world who treasure and celebrate their heritage. MyHeritage offers full privacy controls and is available in 42 languages.
MyHeritage is generally well-regarded for its user-friendly platform and extensive database, which many customers find invaluable for tracing their ancestry and connecting with relatives. Users appreciate the regular updates and the powerful search capabilities that facilitate discoveries. However, concerns arise regarding customer service, particularly related to billing issues and the difficulty of reaching support. Some users have reported feeling overwhelmed by the volume of information and have encountered challenges in verifying data. Overall, while the service is praised for its features, improvements in customer support and communication are necessary to enhance user satisfaction.
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Veľmi intuitívne je možné vyhľadávať osoby a ich rodinné väzby, V prípade potreby je jednoduchá možnosť kontaktovať autora údajov v HT
De oude systemen van overzicht van de stamboom vind ik veel prettiger
Keeps coming up with new ideas to help me find my relative. I have found many to decide, but I couldn't find before on any other site. Keep up the good work. I appreciate you.
Absolutely love this site I have found so many distant relatives I had no idea about.
Hace trece años comencé mi afición por la genealogía con los arboles de mis padres y poco a poco lo he ido extendiendo a más familiares, más apellidos y localizaciones, ello me ha hecho conocer, aprender y comprender la historia, no solo de los grandes acontecimientos y hechos, sino también de mi la vida cotidiana de las personas ordinarias que nos han precedido. Myheritage proporciona muy buenas herramientas y cada día introducen nuevas que nos facilitan el trabajo.
I satisfied the need I have to find out my genetics. I had some odeas about it but needed to confirm. On the other side it was a surprise to know about some of it.
I understand the need to check if I'm a person or not, but I was on the site yesterday for approximately 2 hours, I was checked 7 times in that time having to complete up to ten pictures each time. To say I found this frustrating is an understatement. I have used this site for almost 3 years now and have never had this amount of checks, I am seriously considering moving sites.
I started up av few years ago in a little scale but after the the first year I nowadays even can help others to find missing heirs
J'ai mis du temps à comprendre comment vous fonctionniez. Présentation pour les ajouts descendants pas au point. Si j'ajoute une famille que le site me propose, si j'enregistre des doublons ou si j'enregistre des erreurs commises par les internautes, je dois supprimer une famille et recommencer.
Inscription trop chère. Mes revenus ont baissé et je ne peux pas continuer.
Very helpful in expanding peripheral lines. I like the sync with FamilySearch.
Realmente é fascinante as descobertas efetuadas a cada dia. Uma verdadeira montanha russa de emoções a cada descoberta.
I never thought I would be able to find family this far back. This is a wonderful site.
I am happy that I can research my family tree. However, I am rather disappointed with not being able to search Parish Records. Unless you can and I have not figured this out yet.
As a part time researcher, MyHeritage is a geat source of leads. Weak on Hewitt and Robinson lineage.
My heritage is truly a very helpful website for genealogical research and features a fairly large base of subscribers. The primary factors which keep it from receiving my ultimate accolade of 5 stars are: a) It does not include a merge feature for duplications, which then requires one to delete and recreate, an added, frustrating step. B) The secondary frustrating aspect is that Myheritage does not assign matches to a specific parent, which adds another laborious step to genealogical research. C) Thirdly, the AI assistant is too limited, and offers very little interactive responses. In my opinion, enabling these enhancements would. Do greatly to make Myheritage dna a 5-star operation. However, please keep up improving yourresources and expansion of your database.
I started doing genealogy long ago with "snail mail" and personal interviews! As time progressed and the internet became a go to resource, more information was available and searches became more profitable.
I joined more online services and was able to reach more people and share data! Then, DNA became available and I was quick to have my genetics added as a valuable tool to ascertain my family relationships. Thanks to the broad scope of My Heritage, valuable extended family relationships, including distant cousins became available to me. Now, I use only My Heritage's discoveries to obtain new family data!
Answer: My issue was the automatic renewal without any kind of courtesy reminder prior to the effective date, as other businesses do. Advising one year in advance is a poor business practice. When I contacted them immediately on the renewal effective date, they refused to cancel and offered me a 25% discount. They eventually gave me the full refund but it was due to me turning it over to AMEX to resolve. I do however agree with the advice to base your renewal on your own personal experience.
Answer: You can find your site subscriptions via MyHeritage homepage - pull-down menu on the right upper corner button "Settings". Then click on "My purchases", and button "Site subscriptions". Click "View details". The details contain section "Cancel subscription". Maybe you can get advice by mail from MyHeritage support team (support@myheritage.com).
Answer: If you are looking to get as many connections to your tree that you can, use My Heritage. If you want flexibility in who is added to your tree, use Ancestry.
Answer: Dear Jonathan, Yes I have the same problem, I wrote to My Heritage and they have still not responded to my request for assistance. They are highly Sloppy and unprofessional in responding to customer request for assistance. Even though they have and excellent Technical Team. Fortunately I have another Computer with Windows 8 as a result of which I am able to continue working with my Website. But recently a few problems have cropped up with the recent upgrade of the My Heritage Program and have sent in a request for assistance and till today 3-5 months later I have no response. Apparently the company believes that they can play games with the customers. I firmly believe that they have somehow gone into self destructive mode.
Answer: Probbably you should like to know what are additional charges - described on MyHeritage site: Help Center > Account and Subscriptions > Subscriptions Whats the difference between a FAMILY SITE SUBSCRIPTION and a DATA SUBSCRIPTION? A Family Site Subscription (Premium or PremiumPlus) entitles you to increased storage on your family site for people in the family tree, photos, videos and documents. A Data Subscription entitles you with the access to billions of historical records in all the collections in SuperSearch. You also get unlimited access to Record Matches, including confirming and rejecting matches, if you have a family tree on MyHeritage.com. In addition, you can save and extract information from historical records you find in SuperSearch or get with Record Matches directly to your family tree.
Answer: If you have any problem with My Heritage you should email support@myheritage and state that you with to terminate the programme. They will tell you how to go about it. Hope that helps Sandra.
Answer: I believe a direct ancestor is someone without whom you would not be here. All your other ancestors are indirect.
Answer: Julija L. A: Probbably you should like to know what are additional charges - described on MyHeritage site: Help Center > Account and Subscriptions > Subscriptions Whats the difference between a FAMILY SITE SUBSCRIPTION and a DATA SUBSCRIPTION? A Family Site Subscription (Premium or PremiumPlus) entitles you to increased storage on your family site for people in the family tree, photos, videos and documents. A Data Subscription entitles you with the access to billions of historical records in all the collections in SuperSearch. You also get unlimited access to Record Matches, including confirming and rejecting matches, if you have a family tree on MyHeritage.com. In addition, you can save and extract information from historical records you find in SuperSearch or get with Record Matches directly to your family tree.
Answer: Hi After posting my complaint about MyHeritage on here I got a very quick response from some one called Dave at the company. He told me to send an email to support@myheritage.com and add the subject Dave: sitejabber. He responded a couple of days later - I emailed on a Saturday - and the auto repeat on my subscription was cancelled and my money refunded within days. Hope this helps.