MyHeritage has a rating of 4.2 stars from 4,502 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with MyHeritage most frequently mention family tree, customer service and support team. MyHeritage ranks 1st among Genealogy sites.
C'est depuis le départ que je suis sur My Heritage. Mais ça fait 50 ans que je travaille dessus et a l'époque internet n'existait pas... Le travail était encore plus long. Et vous êtes arrivés comme Zorro.😁 Énorme gain de temps. Merci et je le recommande fortement.
I am so grateful for your detailed database and program assistance. It is helping me more than I can say connect all the branches of my family together. Just a wonderful resource, thank you!
MyHeritage es una plataforma abarcadora y de suma importancia porque contribuye en el conocimiento desde el interés más individual o personal hasta lo más amplio y colectivo del conocimiento, gracias a las investigaciones que facilita, con sus herramientas, muchos hemos podido enriquecer el conocimiento histórico familiar y estimular el interés por la genealogía.
Ik ben blij met het stamboomprogramma MyHeritage. Ik heb een volledig abonnement.
Dat is zeer uitgebreid en vooral het bewerken van foto`s is superhandig.
Maar... ik vind het schandalig duur! € 275 per jaar! Dit is gewoon absurd te noemen.
Ik overweeg zeker om over te stappen op een goedkoper abonnement.
Mijn abonnement is vorige week verlengd en dat is mij even ontgaan. Dus werk aan de winkel.
Kilka lat tem robilem Sobie test i bylem zadowolony, przed dwoma miesiacami zrobilem test ponownie i sa calkiem inne wyniki jakbym mial brata blizniaka o ktorym nikt w rodzinie nie slyszal.
Calkiem inna osoba i calkiem inni krewni, poza tym ktos manipulowal w Moim drzewie genealogicznym, jakies calkiem obce osoby jakby inna rodzina. Pisalem wczesniej do Was ale nikt na ten temat nie odpowiedzial, zglosilem ten przypadek do Cyber przestepczosci na Policji w Elsterwerda /Germany.
Pozdrawiam Kajetan Lupa z Polski z Poznania. Obecnie mieszkam w Elsterwerda.
Cuando inicié mi árbol, tenía unos cuantos datos respecto a mis antepasados, al adentrarme, cada vez más, My Heritage me llevaba de la mano para incluir nuevos miembros de la familia, y nueva información de mis familiares, que no conocía. Ha sido una experiencia gratificante para mi, y me siento muy orgulloso de compartir esta experiencia con mis familiares. Ahora, que yo, y algunos de mis familiares nos hecho la prueba de ADN, se han abierto muchas ventanas más que nunca imaginé.
I found finding out about my links to the past fun, it has become a useful pass time. On the few occasions that I have had a problem with Web site or App, sending a email results with a quick helpful answer.
Still have some branches with lots missing leaves but I will continue to look.
De nos jours et en remontant dans le temps "ancêtre directs ou parents éloignés",j'éprouve toujours beaucoup de satisfaction et de plaisir à plonger dans les recherches ou à 'effectuer des mises à jour.
Cela demande énormément de temps, de disponibilité, de persévérance…Le hic du site Héritage est le prix de l'abonnement 285 euros.Trop cher,pas accessible à tous.Nos descendants ne reprendront pas la continuité de nos recherches. Les retraités ont des difficultés de fin de mois. Revoyez vos tarifs à la baisse sous 200 euros et le monde vous appartiendra.
Ich arbeite schon seit vielen Jahren mit MyHeritage. Entdecke immer wieder neue Möglichkeiten in dem Programm. Auch Informationen anderer Mitglieder bei MyHeritage sind sehr hilfreich.
Kann das Programm nur empfehlen
Im großen und Ganzen hab ich viele Ahnen gefunden von deren Existenz niemand wusste. Jedoch gibt es dennoch sehr viele Fehler weil viele Nutzer nicht ordentlich eintragen.
Answer: My issue was the automatic renewal without any kind of courtesy reminder prior to the effective date, as other businesses do. Advising one year in advance is a poor business practice. When I contacted them immediately on the renewal effective date, they refused to cancel and offered me a 25% discount. They eventually gave me the full refund but it was due to me turning it over to AMEX to resolve. I do however agree with the advice to base your renewal on your own personal experience.
Answer: You can find your site subscriptions via MyHeritage homepage - pull-down menu on the right upper corner button "Settings". Then click on "My purchases", and button "Site subscriptions". Click "View details". The details contain section "Cancel subscription". Maybe you can get advice by mail from MyHeritage support team (support@myheritage.com).
Answer: If you are looking to get as many connections to your tree that you can, use My Heritage. If you want flexibility in who is added to your tree, use Ancestry.
Answer: Dear Jonathan and fellow users, In regards to the FTB not working, I may have found a solution, please follow these directions. Please right click on the FTB icon on your desktop, and click on 'Properties': Once you have opened the 'Properties' menu then click on the 'Compatibility' tab: If the field "Run this program in compatibility mode for:" is checked, and it says below "Windows 7", uncheck the box. Please let me know if this has solved the issue. Should this not work for you then please get in touch with the support team at support@myheritage.com from your registered MyHeritage email address and a friendly representative will help you at the first available moment. Kind Regards, Dean, MyHeritage Team.
Answer: Probbably you should like to know what are additional charges - described on MyHeritage site: Help Center > Account and Subscriptions > Subscriptions Whats the difference between a FAMILY SITE SUBSCRIPTION and a DATA SUBSCRIPTION? A Family Site Subscription (Premium or PremiumPlus) entitles you to increased storage on your family site for people in the family tree, photos, videos and documents. A Data Subscription entitles you with the access to billions of historical records in all the collections in SuperSearch. You also get unlimited access to Record Matches, including confirming and rejecting matches, if you have a family tree on MyHeritage.com. In addition, you can save and extract information from historical records you find in SuperSearch or get with Record Matches directly to your family tree.
Answer: Dear Susan, Thank you for posting your question to us here on SiteJabber. I agree with Sandra in that you should write to the support team from your registered email address to support@myheritage.com and a friendly representative will be in contact with you at the first available moment. Trusting this has proven useful. Kind Regards, Dean, MyHeritage Team.
Answer: I believe a direct ancestor is someone without whom you would not be here. All your other ancestors are indirect.
Answer: Julija L. A: Probbably you should like to know what are additional charges - described on MyHeritage site: Help Center > Account and Subscriptions > Subscriptions Whats the difference between a FAMILY SITE SUBSCRIPTION and a DATA SUBSCRIPTION? A Family Site Subscription (Premium or PremiumPlus) entitles you to increased storage on your family site for people in the family tree, photos, videos and documents. A Data Subscription entitles you with the access to billions of historical records in all the collections in SuperSearch. You also get unlimited access to Record Matches, including confirming and rejecting matches, if you have a family tree on MyHeritage.com. In addition, you can save and extract information from historical records you find in SuperSearch or get with Record Matches directly to your family tree.
Answer: Dear Carolyn, Thank you for posting a question here on SiteJabber. I would like for you to as advised contact me directly at support@myheritage.com from your registered email address and also place my name within the subject of the email to ensure that you are forwarded directly to me. I will be more than happy to assist you with any questions or problems you may have. Looking forward to hearing from you. Kind Regards, Dean, MyHeritage Team.
Drogi Panie Kajetanie,
Dziękujemy za podzielenie się swoją opinią. Bardzo nam przykro, że napotkał Pan takie problemy z wynikami testu DNA i drzewem genealogicznym. Rozumiemy, że może to być niepokojące i chcielibyśmy pomóc w wyjaśnieniu tej sytuacji.
Prosimy o kontakt z naszym zespołem obsługi klienta pod adresem vipcare@myheritage.com, podając szczegóły dotyczące Pana konta oraz link do tej recenzji jako odniesienie. Chcielibyśmy dokładnie przyjrzeć się tej sprawie i pomóc w znalezieniu rozwiązania.
Dziękujemy za Pana cierpliwość i mamy nadzieję na możliwość wyjaśnienia tej sytuacji.
Z poważaniem,
Samuel
MyHeritage Customer Care
============== English Message ==============
Dear Kajetan,
Thank you for sharing your feedback. We are very sorry to hear that you encountered these issues with your DNA results and family tree. We understand that this may be concerning, and we would like to assist in clarifying this situation.
Please reach out to our customer support team at vipcare@myheritage.com, including details about your account and a link to this review for reference. We would like to look into this matter carefully and help find a resolution.
We appreciate your patience and hope to assist you soon.
Sincerely,
Samuel
MyHeritage Customer Care