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MyHeritage

Overview

MyHeritage has a rating of 4.2 stars from 4,398 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with MyHeritage most frequently mention family tree, customer service and support team. MyHeritage ranks 1st among Genealogy sites.

This company responds to reviews on average within 3 days
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How would you rate MyHeritage?
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Brazil
1 review
0 helpful votes
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Muito bom
January 12, 2022

Fui muito bem atendido, e com muita eficiência meu problema resolvido, parabéns a Shane colaboradora que me atendeu.

Date of experience: January 12, 2022
Sweden
1 review
0 helpful votes
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Jag är mycket nöjd med bemötandet och den snabba hjälpen jag fick föratt lösa mitt problem, Jag kan varmt rekommendera My Heritage

Date of experience: January 2, 2019
Sweden
1 review
1 helpful vote
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Hjälp med DNA-kit
October 18, 2018

Tack för hjälpen Lisa i Kundsupporten, för hjälp med att hantera våra DNA-kit!
Ha en bra dag / Jörgen Eneberg Larsson :)

Date of experience: October 17, 2018
Germany
1 review
1 helpful vote
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Stammdatenänderung
January 17, 2018

Der Support Mitarbeiter hat mir bei der Änderung des bisherigen Verwalters des Stammbaumes auf meine Daten schnell und sehr kompetent geholfen. Danke

Date of experience: January 16, 2018
Germany
1 review
0 helpful votes
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Ich kam nicht mehr auf mein Konto:
Sehr gute kompetente, freundliche telefonische Hilfe. Der Rückruf erfolgte innerhalb 1 Stunde.

Date of experience: August 15, 2022
Germany
1 review
0 helpful votes
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Ich hatte ein Problem mit meinem eingeschickten DNA Kit und wurde sehr gut und freundlich beraten. Ich war sehr zufrieden mit dem Service.

Date of experience: December 17, 2018
France
1 review
0 helpful votes
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Bonne prise en charge par le service client (qui m'a renvoyé sur un standard US)
Explication claire et ils sont a notre ecoute

Date of experience: June 28, 2018
France
1 review
2 helpful votes
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JF C 76
October 18, 2018

Ayant un grand nombre de personnes que je souhaitais "accrocher" à mon Arbre, j'ai trouvé-là un SERVICE efficace, voire ludique!

Date of experience: October 18, 2018
Portugal
1 review
0 helpful votes
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Parabéns, JAMES
July 21, 2019

JAMES, obrigado, sem seu empenho nada conseguia, a sua prestimosa colaboração foi o coroar de êxito oeu pedido

Date of experience: July 20, 2019
France
1 review
0 helpful votes
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KIT NON COMMANDE
October 27, 2021

AMABILITE et EFFICACITE. Contact rassurant et intéressant pour la suite de mes relations avec "My Heritage"

Date of experience: October 26, 2021