MyHeritage has a rating of 4.2 stars from 4,502 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with MyHeritage most frequently mention family tree, customer service and support team. MyHeritage ranks 1st among Genealogy sites.
Ik heb gekozen voor My Heritage omdat het voor zich spreekt en veel mogelijkheden biedt.
Je suis très ravi d avoir un conseiller en ligne, il a été clair précis et efficace et merci MERCI
Fungerar bra för mig just nu med hjälpen jag fick
I went through the process several times to receive notifications for family events.birthdays, anniversaries, etc. But it did not work and still not receiving. Settings, preferences, and checked off the options. Need an intervention at your end.
This is such a great site for family history research. I love receiving hints from other users' family trees who are related to me, even if it's a far distant relationship. It all helps to fill in the gaps in my own knowledge. It's fabulous to see my tree growing so many branches!
I enjoy spending hours sifting through many the suggested members of my ancestors. It keeps me off other social media sites, lol. Over a few years I have grown my family tree to be many thousands of people now.
Easy to set up your family tree and plenty of matches arrive via email, not always connected to your family so you have to be a little careful. Certainly helped me grow my tree, expanding every day with new far distant relatives.
Some of the screens don't totally load large enough to see them. One can not expand the margins either. And the family tree options are tad frustrating. The fan option with the hand...awful, that grab and release is annoying. I find clicking on the BACK arrow does not take me to the previous screen, but another screen. I would like to be able to move between screens without having to start the 'selected option', all over again.
Since joining My Heritage, the information I have obtained regarding my past family members and ancestry has been more than I could have imagined going back almost 30 generations. Even though it can be addictive, it is also most rewarding and valuable for future interested generations to have at hand and explore..
My DNA had very strange results, at odds with my 40 years of research. To help me, Myheritage gave DNA tests to my half brother and children. Once the results arrived, knowing how stressed I was, they contacted me, helped find my birth father's family, and paid for me to meet my unexpected family.I can't set date below but it was around 2018.
Answer: My issue was the automatic renewal without any kind of courtesy reminder prior to the effective date, as other businesses do. Advising one year in advance is a poor business practice. When I contacted them immediately on the renewal effective date, they refused to cancel and offered me a 25% discount. They eventually gave me the full refund but it was due to me turning it over to AMEX to resolve. I do however agree with the advice to base your renewal on your own personal experience.
Answer: You can find your site subscriptions via MyHeritage homepage - pull-down menu on the right upper corner button "Settings". Then click on "My purchases", and button "Site subscriptions". Click "View details". The details contain section "Cancel subscription". Maybe you can get advice by mail from MyHeritage support team (support@myheritage.com).
Answer: If you are looking to get as many connections to your tree that you can, use My Heritage. If you want flexibility in who is added to your tree, use Ancestry.
Answer: Dear Jonathan and fellow users, In regards to the FTB not working, I may have found a solution, please follow these directions. Please right click on the FTB icon on your desktop, and click on 'Properties': Once you have opened the 'Properties' menu then click on the 'Compatibility' tab: If the field "Run this program in compatibility mode for:" is checked, and it says below "Windows 7", uncheck the box. Please let me know if this has solved the issue. Should this not work for you then please get in touch with the support team at support@myheritage.com from your registered MyHeritage email address and a friendly representative will help you at the first available moment. Kind Regards, Dean, MyHeritage Team.
Answer: Probbably you should like to know what are additional charges - described on MyHeritage site: Help Center > Account and Subscriptions > Subscriptions Whats the difference between a FAMILY SITE SUBSCRIPTION and a DATA SUBSCRIPTION? A Family Site Subscription (Premium or PremiumPlus) entitles you to increased storage on your family site for people in the family tree, photos, videos and documents. A Data Subscription entitles you with the access to billions of historical records in all the collections in SuperSearch. You also get unlimited access to Record Matches, including confirming and rejecting matches, if you have a family tree on MyHeritage.com. In addition, you can save and extract information from historical records you find in SuperSearch or get with Record Matches directly to your family tree.
Answer: Dear Susan, Thank you for posting your question to us here on SiteJabber. I agree with Sandra in that you should write to the support team from your registered email address to support@myheritage.com and a friendly representative will be in contact with you at the first available moment. Trusting this has proven useful. Kind Regards, Dean, MyHeritage Team.
Answer: I believe a direct ancestor is someone without whom you would not be here. All your other ancestors are indirect.
Answer: Julija L. A: Probbably you should like to know what are additional charges - described on MyHeritage site: Help Center > Account and Subscriptions > Subscriptions Whats the difference between a FAMILY SITE SUBSCRIPTION and a DATA SUBSCRIPTION? A Family Site Subscription (Premium or PremiumPlus) entitles you to increased storage on your family site for people in the family tree, photos, videos and documents. A Data Subscription entitles you with the access to billions of historical records in all the collections in SuperSearch. You also get unlimited access to Record Matches, including confirming and rejecting matches, if you have a family tree on MyHeritage.com. In addition, you can save and extract information from historical records you find in SuperSearch or get with Record Matches directly to your family tree.
Answer: Dear Carolyn, Thank you for posting a question here on SiteJabber. I would like for you to as advised contact me directly at support@myheritage.com from your registered email address and also place my name within the subject of the email to ensure that you are forwarded directly to me. I will be more than happy to assist you with any questions or problems you may have. Looking forward to hearing from you. Kind Regards, Dean, MyHeritage Team.