MyHeritage

Overview

MyHeritage has a rating of 4.2 stars from 4,502 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with MyHeritage most frequently mention family tree, customer service and support team. MyHeritage ranks 1st among Genealogy sites.

This company responds to reviews on average within 3 days
+69
Sponsored message from MyHeritage
Discover your family story with a 14day FREE trial
Learn More
How would you rate MyHeritage?
grey star
grey star
grey star
grey star
grey star
Netherlands
1 review
0 helpful votes
Follow Wim A.
Unfollow Wim A.
Send Message
Share Review
Report Review

Ik heb gekozen voor My Heritage omdat het voor zich spreekt en veel mogelijkheden biedt.

Date of experience: December 9, 2015
France
1 review
0 helpful votes
Follow henri B.
Unfollow henri B.
Send Message
Share Review
Report Review

Je suis très ravi d avoir un conseiller en ligne, il a été clair précis et efficace et merci MERCI

Date of experience: December 19, 2022
Sweden
1 review
0 helpful votes
Follow Christina S.
Unfollow Christina S.
Send Message
Share Review
Report Review

Jätteroligt
December 27, 2015

Fungerar bra för mig just nu med hjälpen jag fick

Date of experience: December 27, 2015
Canada
1 review
0 helpful votes
Follow Lorena S.
Unfollow Lorena S.
Send Message
Share Review
Report Review

I went through the process several times to receive notifications for family events.birthdays, anniversaries, etc. But it did not work and still not receiving. Settings, preferences, and checked off the options. Need an intervention at your end.

Date of experience: March 9, 2025
GB
1 review
0 helpful votes
Follow Bobbie J.
Unfollow Bobbie J.
Send Message
Share Review
Report Review

This is such a great site for family history research. I love receiving hints from other users' family trees who are related to me, even if it's a far distant relationship. It all helps to fill in the gaps in my own knowledge. It's fabulous to see my tree growing so many branches!

Date of experience: February 13, 2025
GB
1 review
0 helpful votes
Follow Andrew C.
Unfollow Andrew C.
Send Message
Share Review
Report Review

I enjoy spending hours sifting through many the suggested members of my ancestors. It keeps me off other social media sites, lol. Over a few years I have grown my family tree to be many thousands of people now.

Date of experience: March 5, 2025
GB
1 review
0 helpful votes
Follow Ian U.
Unfollow Ian U.
Send Message
Share Review
Report Review

Finding my ancestors
February 14, 2025

Easy to set up your family tree and plenty of matches arrive via email, not always connected to your family so you have to be a little careful. Certainly helped me grow my tree, expanding every day with new far distant relatives.

Date of experience: February 14, 2025
Arizona
1 review
0 helpful votes
Follow Anne W.
Unfollow Anne W.
Send Message
Share Review
Report Review

One glitch
March 8, 2025

Some of the screens don't totally load large enough to see them. One can not expand the margins either. And the family tree options are tad frustrating. The fan option with the hand...awful, that grab and release is annoying. I find clicking on the BACK arrow does not take me to the previous screen, but another screen. I would like to be able to move between screens without having to start the 'selected option', all over again.

Date of experience: March 8, 2025
Australia
1 review
0 helpful votes
Follow Stewart W.
Unfollow Stewart W.
Send Message
Share Review
Report Review

Benefits of My Heritage experince.
February 20, 2025

Since joining My Heritage, the information I have obtained regarding my past family members and ancestry has been more than I could have imagined going back almost 30 generations. Even though it can be addictive, it is also most rewarding and valuable for future interested generations to have at hand and explore..

Date of experience: February 20, 2025
Australia
1 review
0 helpful votes
Follow Dianne C.
Unfollow Dianne C.
Send Message
Share Review
Report Review

My DNA had very strange results, at odds with my 40 years of research. To help me, Myheritage gave DNA tests to my half brother and children. Once the results arrived, knowing how stressed I was, they contacted me, helped find my birth father's family, and paid for me to meet my unexpected family.I can't set date below but it was around 2018.

Date of experience: February 13, 2025