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From the business
MyHeritage is the leading global platform for family history discovery. It enriches the lives of people worldwide by enabling them to uncover more about themselves and where they belong.
With a suite of intuitive features and innovative products, MyHeritage creates a meaningful discovery experience that is deeply rewarding. Users build family trees and discover new information and relatives through advanced matching technologies and billions of historical records from across the globe. MyHeritage also offers an affordable at-home DNA test revealing an ethnicity breakdown across 79 ethnicities and 2,114 geographic regions, and AI-powered features to repair, colorize, and animate old photos.
The MyHeritage platform is enjoyed by tens of millions of people around the world who treasure and celebrate their heritage. MyHeritage offers full privacy controls and is available in 42 languages.
MyHeritage Reviews Summary
MyHeritage is generally well-regarded for its user-friendly platform and extensive database, which many customers find invaluable for tracing their ancestry and connecting with relatives. Users appreciate the regular updates and the powerful search capabilities that facilitate discoveries. However, concerns arise regarding customer service, particularly related to billing issues and the difficulty of reaching support. Some users have reported feeling overwhelmed by the volume of information and have encountered challenges in verifying data. Overall, while the service is praised for its features, improvements in customer support and communication are necessary to enhance user satisfaction.
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Me reencontré con mis antepasados y de las regiones de donde vinieron a Argentina
OldNews not as expected. Instead of seeing full page of newspaper you see AI generated words all strung together into one long indecipherable paragraph. Not impressed.
Aide attentif et efficace.Merci a l'équipe. Je recommande votre site à mes amis.
Muy buena experiencia, a pesar que he encontrado alguna dificultades para conocer una parte de mis ancentros, dado que no he encontrado mayores antecedentes.
MyHeritage is outstanding for researchers of European and Jewish ancestry. Other genealogical sites cover USA and British records at the expense of other records.
Je fais des recherches généalogiques depuis des années. A ma grande et heureuse surprise j'ai retrouvé beaucoup de membres de ma famille. Je conseille ce site qui est beaucoup plus complet et intéressant que les autres
Ho fatto abbonamento da 190 euro. Ho pagato x kit dna, se voglio altre informazioni chiedono soldi …. Non trovo molto chiaro quello che offrono senza pagare. So chi sono i miei genitori e non mi serve mi ricordino di fare gli auguri a mia sorella. Io ho spiegato che la mia ricerca non è facile ma non trovo alcun aiuto. Se scrivi al servizio clienti rispondono dopo
Una settimana ……. Incredibile! Manca un supporto sempre attivo che ti indirizzi e ti insegni come muoverti. Peccato ci contavo!
Allows me to search enormous number of records and update my tree
Ik snap weinig van hoe je je dna moet vergelijken met anderen… wel interessant maar als je dus zoals ik zoek naar een onbekende overgrootvader: dan raak ik t spoor bijster.
Confirme con la prueba de ADN parte de la información genealógica que tenía. Recomiendo absolutamente
It has been great doing my family tree. Learning things my parents didn't even know
After my Sicilian grandfather, U.S. immigrant, died in 1970, there was no one left to keep up the correspondence between the split family. But, being a family of diligence and loving research, the two sides came together finally in Oct 2024! Thanks to a direct relative of mine in Rome (common ancestor is from 1650!), hundreds of DePasquales were added to MyHeritage, and a link was found. If I had not sat down with my grandmother in 1996, and written all the names she could remember, it would have never happened. As soon as I learned the birth town of Grandpa, I planned the trip to Rodì in Sicily. Arriving unannounced, within three hours we had reconnected with three relatives, including the 95-year-old cousin of my mother. Within 2 days, I had met 11 (!) and now know of at least 15 others! I return with some from the U.S. and meet more there in October 2025. And future trips are being planned by others.
It was all possible because of MyHeritage.
The website was acting up and didn't acknowledge my initial order at first. It did so after I had reordered it so billed for two. I couldn't get hold of anyone via chat, email or phone for a day or two.
Once I did get through the operator was excellent and dealt with my problem and a refund was very quick.
I love that your records go back in time a long, long way.
I'm always able to find out things about my ancestors.
MyHeritage made the process of family tree creation, easy and very straight forward. All the tools are collected in one place, including research, drawing of the tree, DNA, and easy connections to other trees to make the tree more complete.
Veel familieleden gevonden, was wel een puzzel. Soms ging het erg moeizaam.
Smart matches are critical to my research but dangerous. I would like to see vital stats provided but understand the complexity or impossibility of doing that
The online help is not user friendly: however when I asked & received a call back it was 100%.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members