• OkCupid

OkCupid

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Overview

OkCupid has a rating of 1.8 stars from 647 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about OkCupid most frequently mention fake profiles, customer service, and phone number problems. OkCupid ranks 685th among Dating sites.

  • Service
    96
  • Value
    100
  • Quality
    97
Positive reviews (last 12 months): 0%
Positive
0
Neutral
0
Negative
12
17
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How would you rate OkCupid?
Top Positive Review

“Great website!”

JONATHAN J.
1/2/13

Great website! Cool approach to the online dating world. Mostly clean well managed, Free! There are obviously things that could be improved, like server speed or conversation approaching style option expansion, but again it's free.

Top Critical Review

“Low grade, no preferences, quantity over quality with few good options”

Ghostwriter t.
10/4/24

I came onto this site twice, each time paid the monthly fee and each time my preferences were totally ignored. I am specific about what I want so that I do not have to go through 100's of men's profiles to weed out the men who smoke or want children. I find this website did absolutely nothing for me. They say no particular pictures are allowed to be posted yet they are constantly posted and low quality people are here to choose from because no one is checking the sites for quality assurance. This is the worst site as far as low level for the price, is should always be free if the site isn't doing what it claims its doing for you.

Reviews (647)

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customer service (26) phone number (18)
Thumbnail of user timn14
Australia
1 review
7 helpful votes
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January 9th, 2015

I don't get what most people on here are complaining about. Although I must admit I have never tried to get the attention of support staff. But I have met lots of great people on OKC. People it is internet dating, just because someone doesn't reply to you it doesn't mean they are fake. Especially on a site like OKC where is it is free to be able to message people. I know women on there that receive 100+ emails a day. Lots from guys that are being unrealistic / are not their type / didn't say anything interesting. You can't reply to everyone. Hell I probably average 2 emails a day from new women, I don't reply to most of them (I am busy replying to the women I do want to talk to). Especially the ones that haven't tried / haven't read my profile / are being overly optimistic.

Yes I am sure there are instances of people who pull scams on OKC, it is the internet in 2015. This happens everywhere. OKC is a great platform, I have used it for years, I have fallen in love here, I have gotten laid, I have made great new friends.

Tip for consumers:
Make the effort. Write a great profile, get your mates to help you with choosing photos that are fun / interesting / reflect you honestly. Take the time to write to people based on what they have said, not some generic message. And be realistic with who you are targeting. Imagine you are in a bar, would you go talk to this person, do you think that they might genuinely be interested in you? The internet is no different, it is still filled with real people behind screens.

Thumbnail of user salt17
Florida
1 review
26 helpful votes
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May 26th, 2016

I've written several times about not being able to log in but get no response. When I put in my username & password, I get a message saying something about 'technical difficulties, try again later'!

Thumbnail of user junw9
Wisconsin
8 reviews
22 helpful votes
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June 27th, 2022

1st time reviewing with a video so bare with me appreciate it also they want me in there program (sitejabber) cause I've done so well so pretty much thx to all

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Value
Quality
Thumbnail of user johnm1213
Serbia
4 reviews
8 helpful votes
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November 8th, 2017

Imo not bad but also not good enough. Been only using it for three weeks and did not really felt like I am getting nowhere with OKC. Pretty average, imo!

Thumbnail of user tonyb60
Missouri
43 reviews
192 helpful votes
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November 20th, 2013

Most members seem to want a one night stand. I suppose it would be a five for quite a few people but that is just not my flask of whiskey. I have, however, found a few good matches.

Thumbnail of user matthewc3
Afghanistan
4 reviews
38 helpful votes
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July 26th, 2015

Joined OK cupid and paid 6 month subscription for A-List about 10 days ago. Now I get "Were having technical difficulties, try again later" every time I try to sign on - although the website itself says that it is up an running with no issues. Customer service simply will not reply to requests for help. Have gleaned from internet search that this error message probably means that my account was banned.
So I'm out the subscription fee ($47.70) and all the time and effort I put into making a profile and answering questions, as well as the contacts I had made on the site. Not sure if my account was really blocked. Only thing that I can think might have caused an issue it that I am now stationed in Afghanistan (I'm a US citizen). Otherwise I have no idea what I could possibly have done to get blocked. Looks like I'll never know.
I complained to the BBB. I also disputed the credit card charge with from my bank.
From the large numbers of posts from previous subscribers who get the same error it appears OK Cupid commonly bans accounts arbitrarily but never give any reason or even let you know that you've been banned. They also don't respond to customer service complaints.
I consider that a very poor, even fraudulent business practice. I doubt OK cupid cares that they took my money and did not provide the promised service. But I suspect they will care if enough people complain to their credit card providers, and then mastercard or visa blocks them as a merchant.

Thumbnail of user daphned13
California
1 review
3 helpful votes
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April 13th, 2018

I am a trans woman, submissive and have cats to begin with and I specifically indicate in my profile that I am not interested in dating another trans person, that I am a lesbian, that my interest is in a dominant partner and that I do not want to see or be seen by straight people. I spent hours answering questions that would indicate who I am and what I am looking for. I was initially very impressed with the information requested and expected some nice results. However, when I look at the suggested matches list the site is trying to feed me all I see are other trans women, Straight MEN and women, other submissive women and people who are horribly allergic to cats. This is not a random or intermittent occurrence. Almost every person the have suggested or that has a high comparability fits in to one or even all of these categories. I sent lots of personal information now and am just looking for a way to close my account because OK Cupid is either completely ineffective in the manner that they use the data provided or they are purposefully $#*!ing with trans people and those who kink. Don't waste your time.

Thumbnail of user jamess274
Washington
2 reviews
4 helpful votes
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January 31st, 2022

I met my ex on okc almost 10 years ago and despite not working out in the end I'd say we had a really good run, leaving me with some cherished memories. It was the only dating site I had any real luck with, the questions, personality tests and forum kept me engaged and I had a decent number of dates prior to settling down with the last one. When I found myself single I signed back up to have another go and boy was I disappointed. The questions are still there but the personality tests and forum are gone, the match percentages make little sense, showing a high percentage even for people that have multiple dela breakers. Most of the women have answered only a handful of questions, not nearly enough to tell if they're a good match. You can't even search anymore by characteristics such as whether they have/want kids, smoke, etc, it's just another worthless swipe based Tinder clone. Not only that, they have a confusing system where you have to mutually "like" someone before they will receive the message you sent, and loads of people say in their profile "can't see likes" which of course means they don't understand how the system works and they will never get your messages. It's such a shame, it seems that Match Group has bought up all of the competition and got right to work running them into the ground.

Thumbnail of user sb93
Washington
1 review
22 helpful votes
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October 15th, 2014

This site is in my opinion pretty bad. Like any dating site. The majority of people on there don't know what they want. So typically it results in a "hook-up" situation. Online dating is really just a quick and easy way to put yourself out there and spontaneously meet a random person which leads to sex. Or the attempt for that. More simply put: People are very shallow on dating sites. I think a lot of people join it on a whim after a break up and need some attention. They lead you on a lot. Are dishonest with their appearance and other information about themselves. This is coming from someone who has used OKCupid for probably over 3 years. I am a male who was in search for a women that also wanted a meaningful relationship. I couldn't find anyone as a match for me. I met numerous women in person but it was clear they indirectly had sex in mind. Thankfully the site is free so you're not wasting money on this stuff. I've come to realize online dating is not the solution to finding someone you can "match" with. This science to statistically matching people with others is a joke. We are humans, not machines. And let's face it. The percentage of all of us on a dating site is very very small to the full population of single persons out there in our area. Let's all get real and learn how to approach each other, in person, out there instead.

Tip for consumers:
It's a joke. You meet a lot of fake and shallow people who are lost and confused.

Service
Value
Quality
Thumbnail of user davidh537
Austria
3 reviews
7 helpful votes
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July 2nd, 2017

One can say whatever one will about the members. OkCupid can't really choose them.
And the features are really fantastic. They are the reason why I've been a member for about 10 years, even though I've never been able to go on a date. At least contrary to crap like Tinder, thanks to matching questions and various other criteria, one can quickly figure out with whom one at least might get along.

But lately, moderators have kept removing my photos. Since I know that co-workers regularly browse the profiles, looking for other co-workers to make fun of (they are a really mature bunch...), I didn't want to show my face clearly. So I tried to get around that in a similarly cheeky manner AS MANY WOMEN DO.
I'd say about 20% of women have photos that either don't clearly show their face or show them at all. But those photos are apparently fine.

Over the years, I've spent less and less time on online dating because women using it usually have horrible personalities anyway. Never mind the fact that I get attention from much more attractive women offline.
So I guess it's time to abandon at least OkCupid completey.

Thumbnail of user russele4
Philippines
1 review
10 helpful votes
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November 22nd, 2014

I joined this dating site 7 months ago. I've tried so many dating sites but just get so disappointed. This okcupid was amazing! After a few weeks of signing up and trying to find some nice guys out there who knows how to treat woman very well I end up meeting and talking to scammers and stupid guys who are only looking for fun, yes i mean sex! So annoying! Honestly I started to lose hope so i decided to stop it. After a month, i tried to check if someone messaged me, Then i saw a picture of a handsome man and get so interested to know him so i messaged him up and he responded immediately :) I met a very very very special man. I am an Asian and he's an American. He's very kind and sweet and thoughtful and amazing! We have the same age. Now I'm so proud to say that we are now on our 6th months anniversary! 5-6-14. And still counting. Long distance relationship. But we enjoy, laughed, and smile on each other everyday! And soon, he will going to get me and finally be with him. I already met his family, talked and chatted with his amazing mom and grandmother. We get along so well. He's my future husband, he asked me so many times if I will marry him. My answer were always be a YES! I'm so so happy with him! Contented! Thanks okcupid!

Tip for consumers:
Be patient, nice and sincere. God is working on it :)
God bless us all!!!

Thumbnail of user zinod
Virginia
1 review
15 helpful votes
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October 19th, 2014

Have used OkCupid since my marriage dissolved 5 years ago.

No, not every date has been true love, but I've had wonderfully loving experiences with very compatible, sincere women. I've been amused by some of the negative reviews on SiteJabber, which seem rather bitter about online dating and life in general.

Don't let the negativity get the best of you. The creators of OkC have been written up in the New York Times, the New Yorker, etc because this site's algorithms and methods really do work. It's fascinating and fun. You still need to MEET the person you're interested in to see if you have chemistry or not, and you need to be interesting, creative and worth dating YOURSELF or you'll be disappointed when your date is disappointed in you.

OkC gives us all free rein to express ourselves in the profile... be honest!... and the multiple-choice match questions determine compatibility ratings much more effectively than any self-descriptions we might choose for ourselves. The range of interests and quirks in the match questions really does give a "personality rating" and has been very accurate in my experience. A good match rating has always led to meeting a good person, whether or not we took it beyond a date or two. Chemistry is an in-person discovery no matter what site one uses.

Be bold, don't whine or complain, don't be a misogynist or man-hater, don't be bitter or have so much baggage you need a self-storage unit to hold it. Be nice, be creative, and BE HONEST. Have fun with it and BE fun yourself.

Dating isn't for sissies. Man (or woman) UP.

Tip for consumers:
The free version of the site is enough for many people, and I've used it free for years with good results. Paying the paltry monthly fee for A-List membership DOES offer valuable search-options.

Filter messages! Especially ladies... cut back on the irrelevant messages.

ANSWER THE QUESTIONS!! As many as you can... since this is how you find someone you really want in your life.

Service
Value
Thumbnail of user barbaras171
California
2 reviews
8 helpful votes
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November 12th, 2016

This site is so ridiculous I mean they hold your IP address if you ever closed your profile and wont let you get back on to talk to people again due to the fact they are rude oh cause someone reported you but in reality it was a reason if it was someone reported you cause they were being sexual n rude first but they dont care nor look at that aspect

I closed my profile over a week ago n been trying to open with a new ID but same e mail and they are telling me BS of well we hold on to see why it was closed or what reason n still it is so stupid and a full of crap if someone closed their profile then quit holding their IP address and let them go back on and also if they have been reported which it is also BS then quit being mean and let them go back on so stupid this site OK CUPID really is I don't recommend this site to no one to join it should not even be on the internet

DO NOT SIGN UP THEY ARE NOT WORTH IT AT ALL!

Thumbnail of user kennetha32
Portugal
4 reviews
1 helpful vote
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July 31st, 2019

It's an awful service, guys, don't use it! I don't even remember if it ever was ok. My friends use it just for fun and I know that there's a huge number of fake accounts on OkCupid

Thumbnail of user ellae51
GB
1 review
0 helpful votes
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March 25th, 2023

Spent ages creating an account and answering the questions. All the people who 'liked' me were blurred out - I needed to commit to a payment plan to see them. A dishonest business model.

Tip for consumers:
False enticements to get you to part with your money. You cannot use OkCupid without paying.

Service
Thumbnail of user bonniec29
Florida
1 review
27 helpful votes
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May 7th, 2015

Don't join this site. There is a total recurring theme to all the "men" robots? Scammers? That will write to you. They are in the military. They work on an oil rig. They are in the oil "business". They are engineers. They have a wife that died. They have one child. They are looking for a soul mate. You, somehow, are it! You will find that the profiles may be written in good English, but any other communication with them has odd syntax, misspelled words, like English is not their language. Replies to conversation with them will not address what you have said. Only basic questions will be answered. There may be long soliloquies about romance and ideal love that have nothing to do with how You are trying to communicate. You will be messaging and then find out that suddenly their profile has been deleted.
I do not know what the total scam is, what the end purpose is, or who is actually doing what is done, but it is all false, unreal, and unlike normal human behavior. Just don't
Do this site, do yourself a favor.

Thumbnail of user cedesp
Texas
6 reviews
52 helpful votes
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June 14th, 2010

I am a big fan of this site. I find the quality/quantity of men no different than on paid dating sites such as Match.com, but it is free! Why pay when you don't have to? I actually find the instant messenger feature to be easier to use and more reliable on OkCupid's site than on Match. I also love how interactive the site is in that you can participate in forum's and answer questions publically or privately to help determine your best match. This site is a lot of fun, go for it!

Oh I do want to provide some helpful hints for online dating to consider not just on this site but on any...

1) Make sure the person has multiple pictures of themselves
2) Make sure at least one or more pics show their entire body
3) Make sure you see their teeth in at least one of the pics (Trust me you don't want any surprises here, lol)
4) Pay attention to how the person presents themselves in their profile. Not just what they say, but how they say it. If they come across as negative, shallow, and/or they have a lot of typos and can't communicate their ideas clearly these are some serious red flags.

I hope you find my review and additional tips to be helpful!

Thumbnail of user nadias21
New York
5 reviews
21 helpful votes
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February 22nd, 2017

Bad custumer service. I called, emailed them no action. There was one guy who was harassing me, stalking me. And guess what his profile still not deleted.

Thumbnail of user benm56
New York
1 review
64 helpful votes
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September 7th, 2014

What do women love?! Confident and bad guy type.
What do women hate?! Depressed men, not confident to approach women.So just by been on OKC and other dating sites we loose a lot of points, let alone the messages that we send which make as look like losers by putting this women that we don't even know on pedestal.
Like all the other dating sites OKC is made of 50% fake profiles, 30% ugly, overweigh with kids women that are looking for handsome, tall and rich guy... go figure.
10% paid for sending messages and 10% women that just got depressed one day and opened an account.
As soon as you open the account you get a message from some woman that want to chat and meet you. When you try to reply her account is deleted.
Next some women messages you saying that "it's a match" or "what's going on" but after you greed them they never reply back.
Then you start sending like 50 messages and after that nothing happen... Nada!
Seriously guys there is no women on the internet... not even average women! If there is there must be something seriously wrong with her.

Tip for consumers:
Real world guys!Take chances!be real!

Service
Value
Quality
Thumbnail of user alixzanderh
Florida
1 review
51 helpful votes
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April 12th, 2014

I have been a member for over two years and I have had no luck whatsoever. The girls are too selective, the picture guidelines are too ridiculous, and the matchmaking is poor. Out of my entire time being on OkayCupid, only about six women messaged me, but those conversations never lasted long. The majority of that 6 also took a while to reply, while I replied almost instantly. Now you may be thinking that 6 is a lot, but over the course of two years, six is quite low. Of course I'm not expecting swarms of messages, but I would have expected a little more than six.

Me being a male 19 year old Atheist, I wanted to be be matched with like minded people, but nope. I get matched with 30+ year old people, highly Religious people, etc.

Based on the amount of questions I answered (I answered at least 1,700), I expected decent results (I was told my highest match would be 99.9%). But that would take effort from their staff.

Also being someone who has never dated before, my experiences only make me dislike OkayCupid even more. But I still keep my account up in hopes that something might happen. Though if this keeps up, I might just give up and delete my account.

Thumbnail of user cathya94
Minnesota
1 review
15 helpful votes
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March 11th, 2019

After 3 years on OKC, all I can say to any self-respecting woman is, "Run the other way!" The best thing to come from OKC in my experience is, I have met one man three years ago, who I still see occasionally. He moved 150 miles away.

The other encounters I've had are scammers, married men actively looking for mistresses (no, thanks) and verbally abusive misogynists.

My most recent incident was the last straw that led me to delete my profile permanently. This man and I messaged a couple of days on the site. We then texted a couple days. I invited him to phone me. That's when he explained that he had adopted two children. This came as a shock to me, since he is my age (late 50's). While I respect his willingness to take in these kids whose mother was a drug addict, I didn't wish to share his journey. He asked if I wanted to meet him in person. I said no and he hung up on me. I texted him and thanked him for calling and hanging up on me. He launched into the most hateful insults I've ever gotten, all because is wasn't interested in dating a man with children. I called him a bully. He replied with more profanity and insults. I reported him to OKC for harassment. He replied that he did the same to me. I deleted his number from my phone and the texts he had sent. I did not deserve this outpouring of misogyny from this caveman in any way.

Any woman with any self-respect would not put her profile on OKC. Spare yourself the heartache.

Thumbnail of user matth967
Washington
1 review
0 helpful votes
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July 1st, 2023

Messaged over seven female profiles get banned. I never did anything. In the past when I was on there women were rude and nasty. I deleted my account. This time I get banned for no reason.

Tip for consumers:
Worst dating App with likely fake female profiles

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Value
Quality
Thumbnail of user mmmn
GB
1 review
3 helpful votes
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March 30th, 2014

After weeks of waiting i finely was asked on a date by my prince donging we both new where we would rather be 10 min in to are date he was a real hunk, i took him back to my place he reviled his $#*! distraction it was officially the biggest dong i had ever seen, i knew i wouldent be able to walk any more if i went a head so as i turned to say no to him i found the piethiaon half way in to me mouth i couldent breath in one hand me dreams where becoming true and in the other hand i was chucking to death. Then i thought to me self i rather die knowing then live woundering. Next thing i know i woke up 2 weeks later in icu iv permanently lost me voice and got me rear door kicked in so hard that when i eat now comes out 2 sec later. But the mystery is that is this a good experience or... plz u gays help me

Thumbnail of user dannym43
California
6 reviews
153 helpful votes
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June 29th, 2015

The woman are in dream land...
Just have a good laugh. It's free. And you never know!
But. Don't even send money. And if you ever do meet anyone.
Do it in public... And be safe.

Thumbnail of user emilyg17
Mississippi
1 review
1 helpful vote
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May 5th, 2014

Unfortunately there seriously not enough people on there looking for something real. However, I met my boyfriend on there awhile ago, we're so happy, and expecting a daughter in about a month

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