OpenSky Credit Card

THIS IS THE ABSOLUTE WORST CARD TO GET INTO! DO NOT DEPEND ON THIS CARD TO HELP BUILD YOUR CREDIT! THEY ARE THEIVES WHO STEAL YOUR MONEY AND REFUSE TO HELP.
I HAD "2 FAILED PAYMENTS" AFTER I HAD PROOF THERE WAS NO ATTEMPT TO COLLECT MONEY FROM MY ACCOUNT AND THEY REFUSED TO UNLOCK MY CARD. THEY ARE THE WORST- EVERY "SUPERVISOR" YOU SPEAK WITH HAS A DIFFERENT ANSWER. NO ONE KNOWS WHAT THEY ARE TALKING ABOUT. THEY ARE THE ABSOLUTE WORST! PLEASE DONT MAKE THE SAME MISTAKE I DID.
I SENT THEM THE PROOF I HAD MONEY ON MY ACCOUNT AND THEY STILL SAID SO WHAT. THEY ARE NO GOOD. NOT WITH CUSTOMER CARE/ NOT WITH RESOLVING A CUSTOMER ISSUE/ AND EVERYTONE IS CLUELESS!

I have had the card for 1 year and have had issues since day 1. It took forever to get the card. Then when I put in for an increase, it took an act of congress and approx. 2 mo for approval ( for a secured card). Then once they approved it, 300 was available not 400.00. That was about a month to get that worked out. Now, after 1 year of diligently watching my spending and making my payments on time, my score has been dropped down to only a few points higjer than it was when I started. I am convinced now that this card is actively seeking ways to increase it's profits by exploiting card holders. They made a change to their website and ask that people sign into the new site. I saw nothing about updating automatic payments or updating statement receipt preferrences. Why would you? I geel this was just a way to scam thousands of card holders. They reported a 3 dollar statement fee when I was on paperless statements, which dropped my credit score 40 points. This card has far too many issues and horrible customer service. They appear to be a scam in my opinion. I intend to close the card and report them to the Feds. I suggest that anyone else having issues does the same or they will continue to operate under the radar, scamming hard working people like you and me.

First off, their customer service has a non-circumventing recording, so you can't make an option until it's done with the spiel. Next a "screening" person talks to you like you're getting info you need, but then tells you they're going to transfer you to the right place, so you can't even get to where you want to be in less than 8-10 minutes!
Scumbag liars in the disputes dept., refused to refund me $80 AFTER the merchant ADMITTED to them being wrong and would be ok with refunding me! Furthermore, the disputes morons told me the completely wrong information that wasn't even brought up with the transaction, and said I needed to straighten that out first.
Also, I was forced to fax over documents, because apparently there's no online option for submitting documents because this card is absolutely garbage.
Then, after calling for roughly a full week, these losers lied to me every time telling me I would get a call back from a supervisor, but never did.
These are some of the most useless, stupid, lazy imbeciles to exist, not just the employees, the ones who run this card.
I've made a complaint through the BBB, next stop will be the FCT, and then the AG's office. Unbelievable amount of stupidity with these people.

Do not touch with a ten foot pole. I applied for this card, which required pre-pay of deposit and annual fee, and waited for a response. By the time they told me I was approved I didn't want the card. I told them I was not accepting the offer. The weakly tried to tell me I couldn't have the annual fee back before I pointed out the cardholder agreement had not been accepted so I didn't owe them any money (you have to use the account or card before the agreement is considered accepted- different companies have different things that constitute acceptance so this may not be applicable for other cards.) After I said that I was put on hold and the representative was back within a minute and apologized for the misunderstanding and said the annual fee would be refunded as I hadn't agreed to open the card yet.

Fast forward three months- I have disputed the opened card (yes they reported it as opened anyway) in June, July, and August and the first two times they've told the credit reporting agency (TransUnion) I opened it. This time I disputed it with Experian to see if they pay more attention to the fact that the cardholder agreement is very explicit that I did not meet the requirements necessary for the cardholder to assume I accepted the card. I called OpenSky both times before, this time I won't bother, I'll just wait to see if it negatively impacts me in a real and financial way and if it does then I'll sue in small claims court.

DO NOT GET THIS CARD! The only reason I chose THIS card is becasue they tell you that you do not need a bank account. I tried to make a payment and now they tell me I need a bank account. Then when I asked to cancel the card because I DON'T have a bank account they tell tha tthe balence must be at 0. So instead of them keeping the money I already paid them they want me to pay them again only to refund me money which can take up to TWO MONTHS. HORRIBLE CUSTOMER SERVICE. No response when my card took two weeks to get to me after multiple attempts in reaching them either. SAVE YOURSELF A WASTE OF YOUR TIME AND MONEY.

I'm sure if I was applying for the $35 annual fee card it would work fine. Now they have all my personal info
And I have nothing. STAY AWAY FROM THIS SCAM!

This company took my $200 and haven't sent me a card. You can't reach them. I had to dispute the charge with my bank.

Consistently take your payment and then delay until after due date to process so they can charge late fee. Never reply to calls or emails.

Here we go let me tell all the representatives I have spoke to sound jus like they woke the heak up out of bed. Here is the situation I had tried to order on finishline, online was charged several Hundred$$$$ never got a confirmation number in email or from finish... was charged HELLA DOLLARS ON MY SKY CARD NEVER RECEIVED THE CLOTHING I HAD ORDERED! WHO IS IN CHARGE I WAITED ON HOLD TODAY FROM 9A.M. TELL NOW 1:14P.M. CST. And got NOWHERE. AND THEM FINISH LINE N SKY WERE TALKING CALLED ON 3 WAY AS THE IGNORANT SKY REP. SAID SHE COULDNT HELP AFTER ALL THIS THE FINISH LINE LADY WAS JUST AS DUMB LITERALLY! I WILL BE REPORTING ALL THIS FAKE SERVICE TO THE B.B.B. AFTER IM DONE WAISTING MY TIME FOR THE POORLEY REPS. I BETTER HAVE THE $800-$900 BACK IN MY WIPED OUT CARD IN 4 DAYS LIKE SKY REP SAID. AND IF NOT I WILL CONTINUE TO REPORT THIS WACK A** CREDIT CARD NON HAVING REP THAT DONT KNOW HOW TO THEIR HIGH PAID JOB... WEAK COMPANY Y'ALL CAN SUCK D***!

Never answer the damn phone. App is $#*!ty. Waste of money and time. Never get back to you. A scam probably.

I don't even know where to start? Never heard of open sky credit. What bank is it with? Can your payment be money orders? Don't have a bank account

These post about how "horrible" this card is kind of have to make me laugh. It's like people forget that this card if for in the first place. Chance are if you are getting an OpenSky card, its because your score is so bad that you can't even get one of the other secured cards on the market.

That happened to me after a job loss last year, which resulted in all my accounts getting charged off and my score plummeted to a measly 499. OpenSky was the ONLY card I could get. So I got it with a $500 credit limit and used it for small things like my netflix, spotify, etc subscription and paid if off when the bill was due.

Yes the app looks like it was made in the 90s, and while it takes forever for the available balance to updated (which shouldn't be an issue if you are using the card properly - you aren't supposed to use more than 30% of your balance anyway) the statement balance is is updated immediately which is important because it lowers your utilization.

Despite all the less than pleasant thing about this card. Guess what? I don't care. WHY? Because after making two on-time payments in the month since I had my card, my score went up 120 points (yes you read that right) to the low 600s. So this card is doing what it's supposed to.

This is NOT a card you keep for your lifetime. It's a card you use to get back on your feet so you can get the cards with the top notch customer service and perks when your credit is worthy of it. Once you qualify for unsecured cards, cancel it and get your money back and be grateful someone gave you the chance to rebuild your financial life.

Secured credit cards are an interesting aspect of Modern Life. For so many of us who need to rebuild or build credit for the first time, they are a necessary part of that process. I found applying for the card and setting up everything to be quite simple, and had no issues throughout the entire process. Because my credit limit for this card is quite low, I don't use it very often as it's very easy to create a larger percentage balance of your credit limit then you intend to. However, I've never experienced any late fees or problems with my account credit incorrectly. I absolutely set up automatic minimum payments for this account. The best thing that anyone with credit issues can do is to actively utilize minimum payment auto pay. It prevents you from making any kind of mistake that damages your credit score. If you know you've used more for the month than the minimum payment will cover, it's easy enough to pay a larger payment on top of it, but that's up for everyone else to manage. So much of the negativity I see here is from people who don't seem to understand how a secured card works. Secured credit cards are under no obligation to return your deposit even when you've shown good and appropriate use of the card. There's absolutely nothing in the application or faq area indicating that they would return this deposit either. Some larger credit card companies, like discover, are well-known for returning the security deposit after you have proven to be a reliable customer. That is usually not the case with smaller companies that cater specifically to people with credit issues. Like any other Financial instrument, you are responsible for sign up for. For many, just having access to a credit card to begin rebuilding credit is worth whatever amount you put up up front. If $200 is something you cannot afford to leave floating on your financial records, you're probably not in a condition to begin rebuilding Credit in the first place.

Opened an account. Paid my deposit. Payment cleared my bank. Had an alert that my account with them was opened and it appeared on my credit report. Stated I owed $35. What!? I still had not received my card. Called to find out when my card shipped. It had not and they couldn't/wouldn't give me the account number. All I knew was the last 4 acct. Numbers that appeared on my credit report. She said she had no clue when it would be shipped (said it was due to a chip shortage) and it could be the end of Jan. Or later. WTH? Why if you are a decent company would you take any applications if you cannot send the cards out in a timely matter? You couldn't give me my account number? I couldn't register online without it. You had no problem billing me right away for a card/account I haven't received or have access to and you had no problem listing it already on my credit report. I told her I wasn't paying $35 for a card and account I couldn't even use. She said she'd credit my account. Not believing that for a moment. She closed my account and FINALLY agreed to send me an email right away that it's closed. If you can't wait months to possibly get your card, don't send in any money. What a disgusting way of doing business!

After spending a good hour on phone calls to there animated phone system that freezes up, with two different phone number. MINUS ONE RATING...
There phone system doesn't offer anymore information than there app supplies to you. All this tells me is they DO NOT WANT TO TALK TO ANYONE...
They don't appear to be trustworthy, Can't even talk to a human.
Took over 84 hours for a payment to even show up, that I made. And then 12 days to be available again to use. 15 total days to be able to use your own funds is uncalled for...
I don't understand why this place is so highly rated in all of your so called respected money sources, THEY MUST PAY FOR IT...
August 13 made initial deposit, August 16 they took my $35, August 19 received card, August 20 requested a credit limit increase, Have not recieved a letter as of September 9, August 24 first charge. I have made several payments so far, then on September 9, I make a payment to them, they reduce the amount of payment and then a minimum payment due shows up under the minimum payment due box... Really...
September 10, NO TRANSACTION Listed anymore... NO STATEMENT, AND I HAVE NO AVAILABLE CREDIT EITHER...
WHAT IS UP WITH THESE PEOPLE...
LOOKS TO ME LIKE THEY STOLE MY MONEY...

David

I have called several times due to my card never coming and they always say there is a problem with the production on cards or the vendor and can't produce one but not to worry I wouldn't be billed until they sent my card. Well I got a bill today and the bill shows up on my credit report. I told them about the bill and no card the lady lied and said no ma'am you don't owe any money until March. I told her lady I'm holding a bill in my hand and I'm not allowing you to destroy my credit I want my account closed. First she read me all these lists of how they would make a negative affect to my credit score then she tried to bribe me by paying off my first monthly bill. Also I paid 200 dollars for this card but was only given 175 in credit on the account. She first said it would take 8 weeks to get my payment and any outstanding bill would be taken out of the deposit. So to make sure I didn't owe anything that would affect my scores I asked again what do I owe? She said nothing but I still get my entire 200 back. How would I get 200 back if I owe. Got off the phone called back to see if they still recognize my number from an open account and it still did. I'm calling back in the morning to see if its closed for good. And I'm paying them their 25 dollars hopefully if they accept a money order. But if they don't I'm sure I'll never see the money order again bc they are a SCAM! DONT GO THROUGH THIS PLACE THEY ARE THEIVES!

I opened a $200 secured credit card acct. In April, I spent $156 because of the $35 annual fee and a $9 fee for something I was never told. In May my husband was shot and killed leaving me in devastion. With bills, rent and all necessities weighing me down, I received a bill in June from them for $256 when I called it was difficult getting someone on the phone I called 3 times the first time the call was disconnected the second time I was put on hold for 36 min the 3rd time I spoke to a young man he explained to me that I was charged for the annual feel and interest I explained to him my situation and wanted to close the acct. He put me on hold then I got disconnected. I felt exhausted and just cried. In July I got my bill it was for $291 finally in August I received my bill it was for $356 I spent 2 hrs trying to get a hold of them to no avai. In September my bill was up to $391 I called them 4 times the same thing happens and I finally talked to a man that worked for a bill/ credit collector and I explained my situation he said sorry I am just here tho collect what you owe he said the $200 deposit was applied to the interest fees I still owe $156 that during the closing of my acct. That is what it came down to. Don't go with open sky they have a lot of fees that they won't explain charge you annual fee a lot no communication explanation or justification.

The customer service sucks this is definitely not the right to go if trying to build your credit. They lie and know is on the same page.

HI I GOT MY CARD 2 MONTHS AGO JUST WANT TO LET YOU GUYS KNOW MY SCORE HAS JUMPED ALREADY 35 POINTS, I AM SO HAPPY I WILL BE ABLE TO BY A CAR, AND A HOME IN NO TIME. THANKS OPENSKYCC

I opened the account a month and I used it to purchase then made a payment for what I spent. After my payment of over $1k was posted my account got blocked so I called the customer service number and it was answered right away and I was transferred to Security and someone answered right away and told me that I need a verification letter from my bank to verify that I'm the owner of the account and I was provided with a fax number to send the letter. I called my bank and ask about verification letter and I was told the fastest way to get it is to go to any branch location so I did and have the letter and fax to them right away so they can unlock my card asap becasuse I'm working out of town and have a rental car that needs to extend for 2 days and with a blocked credit card so impossible to happen. After I sent them the letter I called them again to follow before 4pm and I was on hold for only over 2hours because I didn't continue to wait so today I called and I was told that they haven't received the letter I fax them yesterday because it will take 24-48 hours for them to receive it.unbelievable!.First time to hear that for a piece of paper have to wait that long! Im screwed.I wish I have read the reviews before I applied. I put over $2k deposit and plan to make it $5k! We'll see what will happen in 36 hours!

I put a 300 dollar deposit it's over a month an no card I sent two letters and still no answer any one else have this problem

Charged late fees before the first payment was due.
They want me to give them $100 before they send me back my $200 deposit. Makes no sense.

I've had my card for 3 months now. Keep a between 1 and 7 percent balance and my score have not improved. No 25 points a month not even 5.