PartsGeek

ZERO CUSTOMER CARE AND ZERO ORDER CANCELATIONS ONCE ORDER IS PLACED.
AND YOU WILL HAVE TO PAY FOR RETURN SHIPPING
DONT WASTE YOUR TIME WITH THIS COMPANY

I ordered a part in May 17,2018, its was the wrong one.
I contacted them in May 20,2018 since i had 2 ladys on the phone telling me we will all you back in 2 business days (its never happened) I sent them an email in may 31,2018 explain them being angry cause the piece wasnt the right one, needed to dive my car and Imwaiting waiting on them, that is not normal nobody respond to me, they work in 2 compagny autodiscount with parts Greek so its autodiscounts who dis responded to me saying I have to contact parts Greek Finaly.
In jun 1,2018 i finaly had them on the phone at 10am the man were extrem rude, disrespectful and made me repeat things for 8mn talking to me like I was a stupide person.
Do not buy your stuff with this compagny I know is cheap this is what I wanted but do not looking to be direspected without being refunded.

Great place to shop really good quality on their parts and really fast shipping I will buy more stuff from this place

PartsGeek is incompetent, non-responsive and NOT customer oriented. I ordered shocks and struts for a 2007 Hyundai. They sent the correct rear shocks, but sent two left front struts and no right front strut. I emailed them and asked them to pick up the wrong strut and deliver the correct one at the same time. They would not do it, and only communicated by one-way email, so when they responded, I could not email them back. When I called, they put me on hold for over an hour and would not pick up. Their email said I had to return the wrong strut at my cost. After many tries, I just gave up and deleted their charge from my credit card. They responded by saying that they had provided me with a return ticket, but they never did. Instead, they had FedEx email me without reference to PartsGeek. I went back in my deleted emails and found it. I had to pack it and arrange for shipping even though this was all their fault. When I emailed them to replace the strut with free shipping, they told me to call them. I again called, was on hold for over an hour, and nobody picked up. This entire transaction was a nightmare and cost me hours of time to straighten out. I WILL NEVER DEAL WITH THEM AGAIN, AND I SUGGEST THAT YOU NEVER DEAL WITH THEM EITHER.

Parts arrived in torn boxes. They don't have a return/replace program. Customer service was no help. Buyer beware!

I order one part for my car, I received and got charged for two of them, when I tried to return the one I didn't need they told me to sell it on eBay or Amazon because they won't take my item back.

Sent the wrong part, then wants me to pay for shipping to sent it back. Stay away from them unless you have money to waste.

Ordered part Tuesday afternoon, received it standard shipping Wednesday afternoon! No issues here! Will reuse.

It was a nightmare trying to return defective parts. 24 hours waiting time for email that never came

Ordered parts, wrong ones received followed all return instructions 2 months 4 calls no refund! Out 200.00!

Partsgeek has no interest in servicing their customer, or improving service. I have four e-mails from CS stating as much.
Never. Again.