Overview
The company enjoys a generally positive reputation, particularly for its customer service, which is frequently described as responsive, knowledgeable, and supportive. Many customers appreciate the efficiency and clarity of the representatives, highlighting their commitment to resolving issues effectively. However, some reviews indicate frustrations with initial service experiences, particularly regarding account access and verification processes, which can lead to significant delays and dissatisfaction. Overall, while the company excels in providing a user-friendly platform and reliable support, there remains a need for improvement in training and consistency across all customer interactions to enhance the overall experience.
This summary is generated by AI, based on text from customer reviews
Instant Feedback
Account handler was brilliant, helpful and friendly. I look forward to my problem being resolved timorously.
Very satisfied with Payoneer's services, transfering money from/to accounts in foreign countries was never easier to me. Highly recommended.
Friendly, courtiuos, & very helpful. Above and beyond customer service.
Definitely recommend Payoneer!
Delay in payments recieving sometimes late so please make sure that every month should be the same fast transaction
Thank you
1st experience was good but now I'm facing problem in adding my 2nd account, even though Payoneer says we can add upto 3 bank accounts.
I must say the wait time was none, only have to call 1time and it's correct. They are very professional.
Representatives are very accomodating and helpful on resolving issues. Overall experience with customer support was excellent.
Not so good can't immediately change my bank account settings. Irs terrible. Canot be more effective. Very slower then expected
Very nice experiance. I have been working from 3 years having a better experience and thanks payoneer.
Very concise and necessary background information that will ensure a good reationshio between the parties involved... thank you
Madam Hanahh has been very professional and polite. I would recommend call service customer care for resolving your problems.
Costumer service is very efficient, they go directly to help, and the women who helped me were just amazing.
Very nice experiance with payoneer. Hope to be better services than this in future. Thanks you for everything.
Experience towards Payooner was good.
I appreciate that customer who clear my doubts and regarding payment.
Thank you.
It tough experience by pending my incoming transaction for three working days and still not credited am feld up with the banking system of Payoneer
Great eperience, it took me some time to get my issue resolved on the phone but they did eventually.
Great experience with support friendly and very cooperative i will surely recommend payoneer to transfer amount globly
Customer service is amazing! It's good that my fellow Pinoy VAs are allowed to speak using our own language.
Available balance was reinstated and the issue was resolved in a prompt manner
Company Representative
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members