business logo of Payoneer

PayoneerReviews 10,110

4.4

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From the business

Payoneer is the financial technology company empowering the world’s small and medium-sized businesses to transact, do business, and grow globally. Payoneer was founded in 2005 with the belief that talent is equally distributed, but opportunity is not. It is our mission to enable any entrepreneur and business anywhere to participate and succeed in an increasingly digital global economy. Since our founding, we have built a global financial stack that removes barriers and simplifies cross-border commerce. We make it easier for millions of SMBs, particularly in emerging markets, to connect to the global economy, pay and get paid, manage their funds across multiple currencies, and grow their businesses.


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Payoneer Reviews Summary

The company enjoys a generally positive reputation, particularly for its customer service, which is frequently described as responsive, knowledgeable, and supportive. Many customers appreciate the efficiency and clarity of the representatives, highlighting their commitment to resolving issues effectively. However, some reviews indicate frustrations with initial service experiences, particularly regarding account access and verification processes, which can lead to significant delays and dissatisfaction. Overall, while the company excels in providing a user-friendly platform and reliable support, there remains a need for improvement in training and consistency across all customer interactions to enhance the overall experience.

This summary is generated by AI, based on text from customer reviews

service
462
value
411
shipping
277
returns
270
quality
399
This company responds to reviews on average within 7 days

Instant Feedback

1 review

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District of Columbia
21 reviews
35 helpful votes
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Excellent service! I am very pleased to use the system for money transfers. The service is as easy as ABC and money are transferred immediately after the transaction.

Date of experience: October 13, 2018
Serbia
1 review
0 helpful votes
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Great experience
October 15, 2018

All was good. Im really have good experience with this customer service. I want to recommend everyone

Date of experience: October 12, 2018
India
1 review
0 helpful votes
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Payoneer always helped me and their Service is really Great! No delay nothing! If they Say 3days they Would Reply within 2days, Payoneer is Great I'd Suggest everyone Using this!

Date of experience: October 12, 2018
Indonesia
1 review
0 helpful votes
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I have recently registered on Payoneer.
I normally receive overseas payments through other payment methods but they are very slow time consuming and extra fees, Since i have joined Payoneer services, It could not be easier and cheaper.
Transactions in matter of minutes and instant withdrawal through its prepaid/debit card VIA atm.

Much recommended to those seeking a way to receive overseas payment in matter of minutes with cheaper fee structure.

Date of experience: October 12, 2018
TT
1 review
0 helpful votes
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Excellent Customer Service
October 14, 2018

Very professional and friendly. Super supportive and extremely helpful. Keep up the good work. Looking forward to future interactions with Payoneer.

Date of experience: October 12, 2018
Germany
1 review
0 helpful votes
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Excellent service
October 14, 2018

They were very professional and helped me get my issue done very fast And help me resolve my issue with outstanding speed and efficiency

Date of experience: October 12, 2018
Nicaragua
1 review
0 helpful votes
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Excellent Job!
October 14, 2018

Great job Team Payoneer! I would recommend Payoneer to all. They are professional and always take care of my account needs in a fast and timely manner no questions asked. Once again thank you Team Payoneer!

Date of experience: October 12, 2018
Louisiana
1 review
0 helpful votes
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Great
October 14, 2018

Great good customer service it was a pleasure dealing with payoneer I would highly recommend them to anyone

Date of experience: October 12, 2018
Florida
2 reviews
0 helpful votes
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Quick and Easy
October 14, 2018

Always very straight forward with payments. They are also helpful and patient when you call with questions. Easy to work with.

Date of experience: October 12, 2018
Bahamas
1 review
0 helpful votes
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Denzel
October 14, 2018

My experience with your company was a pleasant one. All of my concerns was addressed in a timely manner, I was walked through each step of of the online process.

Date of experience: October 12, 2018
Algeria
1 review
0 helpful votes
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The best
October 14, 2018

You are the best bank to use in our e-commerce. Thank you I am very happy to use this Bank I will tell all my friends to use your Bank

Date of experience: October 12, 2018
Bulgaria
1 review
0 helpful votes
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I called today the custom service and I connected the assistant unexpectedly fast and my issue was solved in few minutes.
Thank you Troy.

Date of experience: October 12, 2018
Virginia
1 review
0 helpful votes
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Awesome Customer Support
May 5, 2021

Great company to do business with. Customer service has been awesome whenever I needed to contact them.

Date of experience: October 12, 2018
India
1 review
0 helpful votes
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It's so good to receive our International level payments in our direct local bank account, And Pyoneer fees also so less as compared to other Payments online applications

Date of experience: October 12, 2018
Ukraine
1 review
0 helpful votes
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Excellent service
October 14, 2018

Payoneee has good services... i feel safe recieving money here and all i feel all my informations are secured and safe too. Thanks to payoneer for making me get paid... getting paid for me was a problem initially before i found payoneer

Date of experience: October 12, 2018
Germany
1 review
0 helpful votes
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Like a bank should be.
October 14, 2018

Very nice experience on every detail. I am very satisfied. Great customer service, fast and easy to use.

Date of experience: October 12, 2018
Bangladesh
2 reviews
0 helpful votes
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I got good service from payoneer.
October 14, 2018

I think payoneer is a good way to get and send money for freelancer. I will recommend to other choose payoneer.

Date of experience: October 11, 2018
NL
1 review
0 helpful votes
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Ordering a new Payoneer debit Card
October 13, 2018

It just takes too much time to receive a new card.
- Please give realistic info (and not designed to protect you from liabilities)
- Make surveys about real postal times or via your software (compare dates of issuing and dates of activation cards, and/or via a survey after activation of the cards
- Make your sending procedure easier for the customer. In my case: send directly to the customer instead of from England, to Germany and then to Holland. Just skip Germany!
- Make teh sending procedure faster.
Thanks.

Date of experience: October 11, 2018
Colorado
1 review
0 helpful votes
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Okay
October 13, 2018

This time it's was better. First time I got better response.so far I am gonna keep open my account. Thx u again

Date of experience: October 11, 2018
Illinois
1 review
0 helpful votes
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Service fee me to the poor house.
October 13, 2018

I did not choose this card. Appen International informed me that they would pay me this way. Who knew that the few nickles I earned would be consumed by service fees. Out of roughly $15 I earned, I only got $4.95. Is that fair? No. Say NO to Payoneer.

Date of experience: October 11, 2018