business logo of Payoneer

PayoneerReviews 9,980

4.4

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From the business

Payoneer is the financial technology company empowering the world’s small and medium-sized businesses to transact, do business, and grow globally. Payoneer was founded in 2005 with the belief that talent is equally distributed, but opportunity is not. It is our mission to enable any entrepreneur and business anywhere to participate and succeed in an increasingly digital global economy. Since our founding, we have built a global financial stack that removes barriers and simplifies cross-border commerce. We make it easier for millions of SMBs, particularly in emerging markets, to connect to the global economy, pay and get paid, manage their funds across multiple currencies, and grow their businesses.


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Payoneer Reviews Summary

The company enjoys a generally positive reputation, particularly for its customer service, which is frequently described as responsive, knowledgeable, and supportive. Many customers appreciate the efficiency and clarity of the representatives, highlighting their commitment to resolving issues effectively. However, some reviews indicate frustrations with initial service experiences, particularly regarding account access and verification processes, which can lead to significant delays and dissatisfaction. Overall, while the company excels in providing a user-friendly platform and reliable support, there remains a need for improvement in training and consistency across all customer interactions to enhance the overall experience.

This summary is generated by AI, based on text from customer reviews

service
455
value
405
shipping
275
returns
267
quality
392
This company responds to reviews on average within 5 days

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1 review

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India
1 review
0 helpful votes
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Excellent.
October 13, 2018

Very helpful and the person whom I spoke to was really kind. I would definitely recommend this to others.

Date of experience: October 10, 2018
Brazil
1 review
0 helpful votes
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Best Service Ever!
October 13, 2018

I had the best experience with Payoneer today. Leah worked with me to resolve my issues that involved cloned cards, no delivery of replacement cards. She helped me immensely and really worked to find a solution. I cannot thank you enough!

Date of experience: October 10, 2018
Spain
1 review
0 helpful votes
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Great pp card
October 13, 2018

Use there card in conjunction with Airbnb for payments. Works just like a pre paid credit card. Excellent

Date of experience: October 10, 2018
North Macedonia
1 review
0 helpful votes
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Minimum withdraw
October 13, 2018

The withdraw minimum 1000 is to much it should be between 100-500, i cannot cooperate with this high amount

Date of experience: October 10, 2018
BA
1 review
0 helpful votes
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I've been using Payoneer for 3 years now. The system functions without a glitch! The services they offer are comparable and possibly better and cheaper than most of those in "normal" banks. Another important thing to mention is their professional and kind customer care service!

Date of experience: October 10, 2018
Colombia
1 review
0 helpful votes
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5
October 13, 2018

It was very proficient and professional. Furthermore, she taught me several thing I did not know. Thank you very much

Date of experience: October 9, 2018
Pakistan
1 review
0 helpful votes
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Payoneer have good support service, specially on call. They have good call center agent and have very quite minded person.

Thanks payoneer

Date of experience: October 9, 2018
Morocco
1 review
0 helpful votes
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A very kind person was in the other side trying to solve my problem, I thank her very much for her time and good advices and clarification.

Date of experience: October 9, 2018
Morocco
1 review
0 helpful votes
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Thanks
October 13, 2018

I can't find exact words to tell you how much i like your service. Thank you so much for this service. Wish i can be happy with you all the time

Date of experience: October 9, 2018
Morocco
1 review
0 helpful votes
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Easy to use
October 13, 2018

I like Payoneer Because it helped to solve many problems in my business, I recomand payoneer to people who work at Digital marketing or dropshippers

Date of experience: October 9, 2018
Minnesota
1 review
2 helpful votes
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Do not trust payoneer with your funds
October 13, 2018

My card was blocked for reasons they would not explain. I called the conpany who paid me and they had nothing to do with payoneer freezing my account. I am very upset with my service. I have had to provide verification details and still have not heard anything. It seems as if im getting the run around.

Date of experience: October 9, 2018
Morocco
1 review
0 helpful votes
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Good service
October 13, 2018

Thank you Sebastian for your great help it was a good experience for solving my problem in few minutes

Date of experience: October 9, 2018
Pakistan
1 review
2 helpful votes
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I have received over $10,000 USD with Payoneer. I make them earn. But at the end of the day, they disabled my Global Payment Service for no issue or any reason. This makes me to hate Payoneer for such bad behavior.

Date of experience: October 9, 2018
California
1 review
0 helpful votes
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Very effecient
October 13, 2018

Excellent customer service handle my request with Great Care. Just the cost of replacement of lost card is costly. I'll be more careful for sure with it this time

Date of experience: October 9, 2018
Israel
1 review
0 helpful votes
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Great service
October 13, 2018

I just made my first steps in Amazon.
Payoneer service was very helpful and polite.
I will surly recommend my friends.

Date of experience: October 9, 2018
India
1 review
0 helpful votes
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Excellent Service
October 13, 2018

I had a wonderful conversation with the person. He clarified all my enquiry as polite as could, it was a wonderful experience

Date of experience: October 8, 2018
Nicaragua
1 review
0 helpful votes
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Good
October 12, 2018

Well i think you shuold give us the option to transfer money from our natinal bank to this account so we cn pay for the card shipping.

Date of experience: October 8, 2018
Saudi Arabia
1 review
0 helpful votes
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Excellent
October 12, 2018

Customer Support Service was very experienced and professional and listens very carefully to every questions and answers correctly!

Date of experience: October 8, 2018
Angola
1 review
0 helpful votes
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Very professional and helpful
October 12, 2018

Thank you for your best support and they understand the need of the customers and they reduce time for more question

Date of experience: October 8, 2018
Illinois
1 review
0 helpful votes
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Good Job
October 12, 2018

Very professional They tried very hard to help me but overall we're not successful in what I wanted to get accomplished according to their policies

Date of experience: October 8, 2018