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Payoneer is the financial technology company empowering the world’s small and medium-sized businesses to transact, do business, and grow globally. Payoneer was founded in 2005 with the belief that talent is equally distributed, but opportunity is not. It is our mission to enable any entrepreneur and business anywhere to participate and succeed in an increasingly digital global economy. Since our founding, we have built a global financial stack that removes barriers and simplifies cross-border commerce. We make it easier for millions of SMBs, particularly in emerging markets, to connect to the global economy, pay and get paid, manage their funds across multiple currencies, and grow their businesses.
Payoneer Reviews Summary
The company enjoys a generally positive reputation, particularly for its customer service, which is frequently described as responsive, knowledgeable, and supportive. Many customers appreciate the efficiency and clarity of the representatives, highlighting their commitment to resolving issues effectively. However, some reviews indicate frustrations with initial service experiences, particularly regarding account access and verification processes, which can lead to significant delays and dissatisfaction. Overall, while the company excels in providing a user-friendly platform and reliable support, there remains a need for improvement in training and consistency across all customer interactions to enhance the overall experience.
This summary is generated by AI, based on text from customer reviews
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I wanted to transfer my money to my Revolut account, which is much cheaper and much more sympatetic. Payoneer doesn't allow me to withdraw my money to a UK based bank. Why? Short answer: just because. Long answer:
"We understand you wish to withdraw to a bank account in the UK. Unfortunately your account configuration does not support this. You may add a bank account from any country that appears in the drop-down list when adding an account. We apologize for any inconveniences."
All this after 3 working days.
Payoneer makes it possible for me to receive donations to my international fund raiser. Kudos to them.
I have called the customer service and the person who was on the phone he was really kind and helpfull
The waiting time is long but once you get through to the customer service attendant the service is excellent
Payoneer made international transactions very safe and sound, you can even use Payoneer as for a business purpose as well.
I order a master card but payoneer didn't give me any response so thats why i call to payoneer help center and she was helped me lot she i will receive an email soon then my card is shipped to me.
Thanks
Very happy with Payoneer payments. Absolutely recommended! They provide you with Mastercard and it is so convenient to pay or withdraw your funds.
The customer service representative, was so cool I liked him. I didn't get his name, but he helped me out, and I felt like he definitely made my day.
Thank you so much for supporting me,
It is really Awesome :) and I'm so happy
Thanks & Best Regards Payoneer
Signed up for Payoneer on 2012, I have not had a complaint yet. This is a great way to get paid abroad.
Payoneer is a good service for freelancers and who want to receive money from abroad. But money loading speed should be increased.
So helpful! He spoke to me very casually, which made me very comfortable in explaining my issues. I'm new to Payoneer and I'm so impressed and looking forward to our future endeavors knowing they're at the helm!
I had to call to change my payment option to PayPal and the guy was sooo nice to me and helped me so fast! Thank you!
Thenjoy service is excellent they are so polite. I would recommend all business people to create account on payoneer
Friendly, professional and pleasant to deal with. Great tone of voice and seemed he knew what he was doing and answered all my questions satisfactory.
Very good service. Very Happy with them.
Good luck and dare for more.
Customer care is polite and helpful.
Strongly recommend to small businesses and freelancers.
Easy for them to assist, not on queue, answers all my question hopefully customer care is certain from the time frame he provided
Excellent job im quite happy how i was. Assisted would hghly recommend payoneer services to whom ever that would be intel
I love the way cs asist me they did a good job. I will recoment other family of my to used they service and a menber of payoniar.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members