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Payoneer Reviews Summary
The company enjoys a generally positive reputation, particularly for its customer service, which is frequently described as responsive, knowledgeable, and supportive. Many customers appreciate the efficiency and clarity of the representatives, highlighting their commitment to resolving issues effectively. However, some reviews indicate frustrations with initial service experiences, particularly regarding account access and verification processes, which can lead to significant delays and dissatisfaction. Overall, while the company excels in providing a user-friendly platform and reliable support, there remains a need for improvement in training and consistency across all customer interactions to enhance the overall experience.
This summary is generated by AI, based on text from customer reviews
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So helpful! He spoke to me very casually, which made me very comfortable in explaining my issues. I'm new to Payoneer and I'm so impressed and looking forward to our future endeavors knowing they're at the helm!
I had to call to change my payment option to PayPal and the guy was sooo nice to me and helped me so fast! Thank you!
Thenjoy service is excellent they are so polite. I would recommend all business people to create account on payoneer
Friendly, professional and pleasant to deal with. Great tone of voice and seemed he knew what he was doing and answered all my questions satisfactory.
Very good service. Very Happy with them.
Good luck and dare for more.
Customer care is polite and helpful.
Strongly recommend to small businesses and freelancers.
Easy for them to assist, not on queue, answers all my question hopefully customer care is certain from the time frame he provided
Excellent job im quite happy how i was. Assisted would hghly recommend payoneer services to whom ever that would be intel
I love the way cs asist me they did a good job. I will recoment other family of my to used they service and a menber of payoniar.
Love the services but bit disappointed as you guys are not offering the website integration services
Great experience, I didn't expected that,
The lady I talked to, she was so polited and profesional on her job, her answer was so helpful to me!
After a several time of communication i see the Customer Care are very helpful to solve your issue and accelerate the process and that increase the satisfaction
I highly recommend this service. They have great support over the phone and also are able to help the individual as well as the large companies.
Getting approved on this account is a tortuous experience. The customer message center on the site does not communicate if there is a problem with your paperwork. It just says your account will be reviewed over the next several business days. Several business days? And they don't send you emails to your email account either. The only way you'd know if there was a paperwork issue is if you call customer service AND are lucky enough to get a live agent. Thank God for Navila who helped me work through the paperwork process.
I'm waiting for my issue to be resolved but the agent is reactive and good service quality. Hope to get response as soon as possible.
The Service provided by Payoneer has been an excellent experience, although a short one for this case.
I was pleased that my case was handled in a timely manner. The reps that I spoke to during the time were very professional.
I've been using Payoneer for over 3 years and love the savings and practicality it offers. The customer service experience is also excellent, and I'm a very happy client.
Very Polite, and knowledgeable. I was lost on many questions, and was walked right through the processes i had not finished
The customer service I spoke with was very knowledgeable and patient with guiding me thru my issue and having it resolved quickly!
From the business
Payoneer is the financial technology company empowering the world’s small and medium-sized businesses to transact, do business, and grow globally. Payoneer was founded in 2005 with the belief that talent is equally distributed, but opportunity is not. It is our mission to enable any entrepreneur and business anywhere to participate and succeed in an increasingly digital global economy. Since our founding, we have built a global financial stack that removes barriers and simplifies cross-border commerce. We make it easier for millions of SMBs, particularly in emerging markets, to connect to the global economy, pay and get paid, manage their funds across multiple currencies, and grow their businesses.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members