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Payoneer is the financial technology company empowering the world’s small and medium-sized businesses to transact, do business, and grow globally. Payoneer was founded in 2005 with the belief that talent is equally distributed, but opportunity is not. It is our mission to enable any entrepreneur and business anywhere to participate and succeed in an increasingly digital global economy. Since our founding, we have built a global financial stack that removes barriers and simplifies cross-border commerce. We make it easier for millions of SMBs, particularly in emerging markets, to connect to the global economy, pay and get paid, manage their funds across multiple currencies, and grow their businesses.
The company enjoys a generally positive reputation, particularly for its customer service, which is frequently described as responsive, knowledgeable, and supportive. Many customers appreciate the efficiency and clarity of the representatives, highlighting their commitment to resolving issues effectively. However, some reviews indicate frustrations with initial service experiences, particularly regarding account access and verification processes, which can lead to significant delays and dissatisfaction. Overall, while the company excels in providing a user-friendly platform and reliable support, there remains a need for improvement in training and consistency across all customer interactions to enhance the overall experience.
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Each time they are fulfilling all my requests, even if I ask for something on not business days. They are not leaving You alone with Your problem.
Payonner is a great help in my business. Best way to make new customers.
Great communication & support on line
I needed help changing the bank account I wanted automatic payments to be deposited to and the customer service representatives were fast, respectful and courteous. Excellent company, always on time and fantastic responsiveness.
The team's quite cooperative and has helped to get things better at my business.
I have had a few issues with Paypal. And ever since I got along with Payoneer things have changed for good.
Payoneer does value their customers and are more than willing to assist with any problem. Very professional and courteous.
Was given great help all the questions i had were answered with patience. Great bank will defiantly recommend
Easy to get thru the friendly and helpful customer service. All the questions were necessary to Ensure security.
Overall it has worked great for me. There might be some charges involved in every transaction that it is manageable as long as you request this information.
I was using payoneer account for my transport company just few months and it's really comfortable and reliable company than others.
All questions were answered agent was very empathetic and respectful, Agent showed a great level of expertise
Unauthorized debits were made on my account. Payoneer is taking actions to correct the problem immediately. Thanks!
Excellent, Everytime when I call, I get excellent customer service and I will always recommend Payoneer over Pay Pal any day keep it the excellent customer service and other companies need to follow with the same example as Payoneer
Payoneer has been great during the time we have used their services.
Their customer service has been fantastic answering any questions we have had
Payoneer is giving very good service as always I am 100% satisfied with Payoneer service. Thanks payoneer
So far i have had an amazing experience with payoneer.
And their customer service was always very friendly and fast!
My prob was able to solve by your agent. Ill be expcting my payment tomorrow it was really a big help for me specially to my finances. Thank you.
Exellent modern way of banking, easy service, modest costs we will stay with payoneer for as long as possible
Payoneer app is very easy to use as well as the online website. I have been part of payoneers client circle for the last 6 years and always got the best service. Now the service is even faster than in 2013 when they had less clients ;)
I had no problem talking to the customer support thank you very much for your support really appriciate it
Answer: Definitely a scam, they are not listed on the The Mastercard Compliant Service Provider List of which anyone can view and download directly from Mastercard https://www.mastercard.us/en-us/merchants/safety-security/security-recommendations/service-providers-need-to-know.html If Payoneer is legit why isn't it on the list like Paypal and alllll the other legit companies? It is because they are NOT legit and they are a scam!
Answer: Christian seriously advising u stay away from them except u have too much money to give to that company, not legit, I'm still chasing Payoner for my money I mean thousands. Don't go anywhere near them. Goodluck
Answer: Definitely a scam, they are not listed on the The Mastercard Compliant Service Provider List of which anyone can view and download directly from Mastercard https://www.mastercard.us/en-us/merchants/safety-security/security-recommendations/service-providers-need-to-know.html If Payoneer is legit why isn't it on the list like Paypal and alllll the other legit companies? It is because they are NOT legit and they are a scam!
Answer: Hi there, I am sorry to hear about this. Please provide the ticket number associated to the email correspondence you had with our Support center. If you are unable to locate this number, please provide your customer ID and email associated to your Payoneer account. Thanks, The Payoneer Team
Answer: The limit is indicated on the site, I think it is about $2500, you m a y be limited by the amount of cash your at will give out per transaction but you can withdraw 2 or 3 t I'm es in one day until you reach the limit
Answer: Hi Zeeshan! Please, DM us with your customer ID, or submit your request using this link https://paynr.co/3stgqCc.
Answer: Hi Bisrat. Sure! Please DM us with your customer ID and we will be happy to assist you.
Answer: Hi Bisrat, thank you very much for reaching out. We are sorry to hear about these difficulties that you are experiencing trying to contact us. Please be advised that you can use this form to get in touch with our Customer Support: https://paynr.co/ask Alternatively, you may provide you customer ID here so that our representatives can contact you. Thank you for your cooperation and understanding!
Answer: Hi Jo! We hope that our Customer Care representatives were able to assist you with your issue. If you still need any help with updating your personal details, please don't hesitate to send us a PM here, we will check what can be done to facilitate the process for you. Stay well!
Answer: In today's borderless digital world, Payoneer enables millions of businesses and professionals from more than 200 countries and territories to connect with each other and grow globally. With Payoneer's fast, flexible, secure and low-cost solutions, marketplaces, networks, businesses and professionals throughout the world can pay and get paid globally, as easily as they do locally. We work under a robust, risk-based compliance program that addresses the regulatory requirements of our services. We also genuinely care about the safety of our customers' funds. Compliance with financial regulations is an integral part of our operations. We believe that right now we are offering competitive prices for the services that we provide. At the same time, we are constantly working to find ways to lower them.