business logo of Payoneer

PayoneerReviews 9,980

4.4

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From the business

Payoneer is the financial technology company empowering the world’s small and medium-sized businesses to transact, do business, and grow globally. Payoneer was founded in 2005 with the belief that talent is equally distributed, but opportunity is not. It is our mission to enable any entrepreneur and business anywhere to participate and succeed in an increasingly digital global economy. Since our founding, we have built a global financial stack that removes barriers and simplifies cross-border commerce. We make it easier for millions of SMBs, particularly in emerging markets, to connect to the global economy, pay and get paid, manage their funds across multiple currencies, and grow their businesses.


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Payoneer Reviews Summary

The company enjoys a generally positive reputation, particularly for its customer service, which is frequently described as responsive, knowledgeable, and supportive. Many customers appreciate the efficiency and clarity of the representatives, highlighting their commitment to resolving issues effectively. However, some reviews indicate frustrations with initial service experiences, particularly regarding account access and verification processes, which can lead to significant delays and dissatisfaction. Overall, while the company excels in providing a user-friendly platform and reliable support, there remains a need for improvement in training and consistency across all customer interactions to enhance the overall experience.

This summary is generated by AI, based on text from customer reviews

service
455
value
405
shipping
275
returns
267
quality
392
This company responds to reviews on average within 5 days

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1 review

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Washington
1 review
0 helpful votes
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Very very customer friendly company.
September 30, 2018

Each time they are fulfilling all my requests, even if I ask for something on not business days. They are not leaving You alone with Your problem.

Date of experience: September 28, 2018
Argentina
1 review
0 helpful votes
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Easy & secure way
September 30, 2018

Payonner is a great help in my business. Best way to make new customers.
Great communication & support on line

Date of experience: September 28, 2018
Pennsylvania
2 reviews
5 helpful votes
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Excellent Customer Service
September 30, 2018

I needed help changing the bank account I wanted automatic payments to be deposited to and the customer service representatives were fast, respectful and courteous. Excellent company, always on time and fantastic responsiveness.

Date of experience: September 28, 2018
India
1 review
0 helpful votes
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The team's quite cooperative and has helped to get things better at my business.

I have had a few issues with Paypal. And ever since I got along with Payoneer things have changed for good.

Date of experience: September 28, 2018
Florida
1 review
0 helpful votes
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Highly Recommend
September 30, 2018

Payoneer does value their customers and are more than willing to assist with any problem. Very professional and courteous.

Date of experience: September 28, 2018
Israel
1 review
0 helpful votes
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Great help
September 30, 2018

Was given great help all the questions i had were answered with patience. Great bank will defiantly recommend

Date of experience: September 28, 2018
Singapore
1 review
0 helpful votes
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Excellent Customer Service
September 30, 2018

Easy to get thru the friendly and helpful customer service. All the questions were necessary to Ensure security.

Date of experience: September 28, 2018
El Salvador
1 review
0 helpful votes
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Overall it has worked great for me. There might be some charges involved in every transaction that it is manageable as long as you request this information.

Date of experience: September 28, 2018
Malaysia
1 review
0 helpful votes
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I was using payoneer account for my transport company just few months and it's really comfortable and reliable company than others.

Date of experience: September 28, 2018
Texas
1 review
0 helpful votes
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Great Service
September 29, 2018

All questions were answered agent was very empathetic and respectful, Agent showed a great level of expertise

Date of experience: September 27, 2018
Ohio
3 reviews
0 helpful votes
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Friendly, Professional, Businesslike.
September 29, 2018

Unauthorized debits were made on my account. Payoneer is taking actions to correct the problem immediately. Thanks!

Date of experience: September 27, 2018
Michigan
1 review
0 helpful votes
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Excellent
September 29, 2018

Excellent, Everytime when I call, I get excellent customer service and I will always recommend Payoneer over Pay Pal any day keep it the excellent customer service and other companies need to follow with the same example as Payoneer

Date of experience: September 27, 2018
Pakistan
1 review
0 helpful votes
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Excellent
September 29, 2018

I am fully satisfied from this service. I didn't feel any defficulty here till now. You can try it with good experience...

Date of experience: September 27, 2018
Colorado
1 review
0 helpful votes
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Very Professional
September 29, 2018

Payoneer has been great during the time we have used their services.
Their customer service has been fantastic answering any questions we have had

Date of experience: September 27, 2018
Pakistan
1 review
0 helpful votes
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Good service
September 29, 2018

Payoneer is giving very good service as always I am 100% satisfied with Payoneer service. Thanks payoneer

Date of experience: September 27, 2018
South Africa
1 review
0 helpful votes
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Payoneer is the best!
September 29, 2018

So far i have had an amazing experience with payoneer.
And their customer service was always very friendly and fast!

Date of experience: September 27, 2018
Philippines
1 review
0 helpful votes
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Awsome
September 29, 2018

My prob was able to solve by your agent. Ill be expcting my payment tomorrow it was really a big help for me specially to my finances. Thank you.

Date of experience: September 27, 2018
Spain
1 review
0 helpful votes
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Exellent modern banking
September 29, 2018

Exellent modern way of banking, easy service, modest costs we will stay with payoneer for as long as possible

Date of experience: September 27, 2018
Switzerland
1 review
0 helpful votes
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User friendly
September 29, 2018

Payoneer app is very easy to use as well as the online website. I have been part of payoneers client circle for the last 6 years and always got the best service. Now the service is even faster than in 2013 when they had less clients ;)

Date of experience: September 27, 2018
Algeria
1 review
0 helpful votes
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Outstanding experience
September 29, 2018

I had no problem talking to the customer support thank you very much for your support really appriciate it

Date of experience: September 27, 2018